What clients say about United Towing in Branford Township (CT)
They came out in no time for a heavy duty tow, even in very bad weather, and towed our truck to the truck stop. They gave us a firm and more than fair price over the phone and actually honored it! Excellent customer service!
We called them for the first time and had a great experience. Person who answered the phone was very attentive and professional. Driver was also very friendly and it was obvious he was experienced as well. He dropped our vehicle perfectly in the parking spot. From initial call to pick up and delivery took less than an hour. I highly recommend this place.
Literal absolute worst customer service ever. Was speaking on the phone with a man and was getting yelled at on the phone, he had the worst attitude ever. Was charging me 100+ because of gas and mileage and service when we were in the same town Branford less than 3 miles away from eachother. Very very rude and poor customer service.
I hired Matt to use his crane to lift out my old boat engine, and drop in the new one. Matt was very professional and skilled, which made the job so much easier. I would highly recommend him and his team.
One of their drivers illegally entered my vehicle at the request of Maisano paving company in an attempt to move it so the paving company could complete unscheduled work and when I called to complain the "owner" Matt hung up on me.
This is a SCAM, SCAM,SCAM,SCAM
CUSTOMER CALLED FOR A TOW, YOUR COMPANY CHARGED THE WOMAN $:279.00 AND THEN TURNED AROUND AND CALLED ANOTHER TOW Company to tow the car and the other two company charged her for the tow. There was no reason for your company to charge her, You honestly didn't do anything to help her at all and your not even in the same state as the customer
Anthony was so kind and conscientious. He waited with me in the very cold weather for my daughter to pick me up. It was too hard to climb into the cab of the truck. Thank you Anthony.
Simply rude over the phone, bad vibe right off the bat. Seemed like the type to intentionally screw you over as much as possible and laugh on the way to the bank. Refuse to do business with these type of people.
Was stranded with a dead battery in the CVS parking lot at 10pm. Called and had a truck out to jump my car in less than 15 min. Excellent service! I would highly recommend their company!
SHOP IS VERY UNPROFFESIONAL. I CALLED THIS SHOP AND WHILE SPEAKING TO SOMEONE, THE OWNER WAS IN THE BACKGROUND YELLING AND SWEARING AT ME. THE GUY I WAS TALKING TO WAS APOLOGIZING BECAUSE OF IT. I WOULD NOT RECCOMEND THIS PLACE AT ALL. ABSOLUTLEY DISRESPECTFUL. I WILL NEVER USE THIS PLACE EVER AGAIN!!!
Price gauged for the towing of my car, owner refused to help out in any way for the high, ridiculous price he charged to tow. Terribile customer service from the Owner, from one business man to another. There are plenty of fair, respectable towing companies to call who Will Not price gauge you. United towing is NOT one of them...
I’ve dealt with multiple tow companies. This is by far the worst customer service I’ve ever had. Owner and workers will yell at you over the phone. Call someone else!
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