J&E Auto Sales LLC in
Branford Township (CT)

Unfortunate experience with this place. Bought a vehicle, within a month it broke down and there was no oil in vehicle; there were no oil leaks on the ground in the garage either. Ok, we chocked it up to a potential oil cooler leak and we ate the repair ($1000+). A few months later, the transmission goes bad while driving. Reached out to the guys here and they said "we're not going to help you with this". Yes, that's a quote. I wasn't even looking for them to cover it, but a good business person would work with their client to rectify the situation in a manner that is acceptable to all parties. That's how you retain clients and a good reputation. We're not talking 2 years later; 6 months and a few thousand miles on a $12k vehicle; 2 major issues in a vehicle they supposedly serviced. Now, they've lost a customer, received a bad review, and I will ensure that my network of people do not buy here or use their autobody shop. It's unfortunate.

I’ve worked with this dealership several times, and every experience has been excellent. The team here are truly wonderful people to work with no BS, just honest and straightforward. There are no hidden fees or gimmicks, only fair deals that get right to the point. The process was quick, smooth, and exactly what you’d hope for when buying a car. Highly recommend!

Great family