O'Reilly Auto Parts in
Stratford Township (CT)

Excellent Customer Service! Fast, Friendly and Knowledgeable. Gentleman walked out to my car and assessed the situation, and offered to replace my headlight bulb then did so in minutes at no charge.

Came here to buy a light bulb and no one knows how to change it. Why would O’Reilly’s hire useless people who can’t even fulfill what the company advertises. I literally came here since it’s advertised that the staff can help change bulbs.

Outstanding customer service! I can't recall the sales person's name. He recycled my used transmission fluid without any excuses. Every other auto parts store I called told me "We don't accept used transmission fluid" but yet they sell the product. Thank you again!

I’ve never experience lazier men in my life purchased some wipers and asked the guy Coeuri if he can install them for me he looked at me and said they don’t install the wiper blades for liability reasons. I the Pointed out the huge sign in the window that clearly states they will install the wipers for free when purchased. He was adamant that the sign was inaccurate and that’s not service they provide. Luckily I have five brothers and common sense so I was able to put them on myself. Get new staff that want to do their job and not lie to customers.

On Sunday, I needed auto parts, and O’Reilly Auto Parts was conveniently nearby. The store was clean, well-organized, and the staff was incredibly helpful. Pedro, Justin, Manny (the store manager), and another gentleman went above and beyond—answering all my questions and even recommending a trusted local mechanic. They called him on my behalf, and he accommodated me quickly. While other mechanics quoted $400+, this one charged me just for the part with a discount, keeping the total under $400. Exceptional service—I highly recommend O’Reilly’s over AutoZone!

PEDRO THE GOAT WORKS HERE. IF YOU ARE HERE ASK FOR PEDRO HE IS THE GOAT WORKER AND THE BEST PART OF THIS OREILYS HE WILL DEDICATE HIS LIFE TO FINDING YOU THE RIGHT PART. YOU NEED TO GO HERE FOR PEDRO ALONE.

Went to O’Reilly’s in Stratford again in a young kid named Justin helped me out a lot. When I first went in there, another young kid asked me if you could help me then when I went to Tell him what I needed he quickly started speaking to someone else. I mean, why asked me if I need help? So I went to go look for it by myself and then ran into Justin, which is a true asset to your company.

I was so impressed n happy with Pedro Velez assist to get a motor oil that other’s competitors could not get it for me, very professional n knowledgeable of the items

Had a issues the guy they was there I'm assuming the manager was very kind informative and helpful 👍

Excellent service! Pedro was very helpful and friendly and treated us like valued customers! Thank you Pedro!!

Pedro is the best!!! I was told I needed to get a new battery from a previous shop but he was able to solve the problem right away. Always good to see genuine mechanics who want to help people.

Another great experience at O'Reilly Auto Parts at 1480 Barnum Ave, Stratford, CT. Dailin(?) and Pedro really came through quickly and professionally. I needed a radiator hose for a boat, and they immediately found a perfect fit. I almost went to an "Advanced" competitor down the street, but remembered my last visit at O'Reilly, with courteous, professional service. 5 Stars for sure.

Pedro was great, man I was driving around to 4 other places looking for a wheel lock to fit my tire with no luck and he found the exact part I needed man Im completely satisfied ! I’ll definitely be back

I JUST WANT TO GIVE A VERY SPECIAL THANKS TO PEDRO TODAY FOR TAKEN HIS LUNCH BREAK TIME OUT TO HELP ME WITH MY CAR . HE WAS NOT ONLY VERY FRIENDLY BUT VERY UNDERSTANDING ABOUT MY SITUATION AND ALSO TAUGHT ME A FEW THINGS ABOUT MY CAR THAT WOULD HELP ME IN THE NEAR FUTURE. AND I JUST WANNA THANK HIM PERSONALLY FOR TODAY AND AFTER THE HELP AND TIME HE TOOK OUT TODAY FOR ME MADE ME NOT WANNA EVER GO BACK TO ANY OTHER AUTO PLACE EVER AGAIN HE DEFINITELY DESERVE A 5 STARS REVIEW FOR HIS CUSTOMER SERVICE TODAY THX AGAIN PEDRO REALLY APPRECIATE YOUR HELP ⭐️⭐️⭐️⭐️⭐️

I had a battery issue while at a BK parking lot. My car latch would not open. My lady walked to a nearby O'Reilly parts store. While there..an employee named PEDRO was on his lunch break, but kind enough to come to the rescue. He was able to resolve both the latch, and battery issue. Definitely went above and beyond!!!

O'Reilly 's Stratford, I wanna mention Junior & Pedro..for all the right reasons. It's a Fri. Night, I needed a lawnmower part believe it or not. After checking the obvious stores H.D., I googled who near me has in stocks. Guess who had it...yep O'Reilly 's..3 blocks from my house. There was a little issue locating my part but this dynamic duet didn't give up. The computer says 1 in stock, well find it... after doing an inventory on the computer they found a secret code that was like a GPS for parts. The duet disappeared thru a tunnel to a secret place, 30 seconds later they emerged from this secret parts cave. chests pumped out. Heads held high, holding a box.. not a random box, it was my part. I still don't know how they did it (like I don't know where Gotham is actually located.but as far as I'm concerned I found the real Batman & Robin. Yeah they used their fake names Junior & Pedro Bottom line any parts I need for my truck. My car my lawnmower I'm going to see the dynamic duet, @,O'Reilly 's

There is a staff member there named Rhandy he is extremely rude he got nasty with me twice and the second time I brought it to his attention that he was unkind and he decided that he wanted to get into a verbally altercation with me even after I ended the conversation he continued to talk. When I Asked to see a manager he smiled and said I am the manager. Very unprofessional!!!! I will NEVER go back to this particular location on the strength of him and his nasty attitude.

Employee helped me put a battery for my Mustang in the rain! I wanted to help he insisted he could do it alone. He gingerly placed the battery in and tried to avoid a tip after he installed it perfectly. You can't go wrong I highly recommend them.

I've bought a few auto parts on separate occasions and I've had great customer service every time. The associate and manager tonight were very helpful and I will only be going to O'Reilly's from now on. Always have what I need and the lowest prices on barnum Avenue between all of the auto part stores.

Eric provided exceptional service on helping with with my lights. The team at the Stratford location, is always helpful, and very professional. Thanks again Eric Assistant Manager, for all your help.

I just called and asked for a headlight conversion kit. I gave her the 2 bulb #s & it was as if I was speaking a different language so I understood why she had to put me on hold but I was literally on hold for 6mins on a Monday after 5pm. While I was on hold, I called autozone. (Now I'm pretty sure ppl know not to call AutoZone for parts bc of this same reason but to my surprise, they ended up finding the part for me before O'Rielly's even picked the phone back up. They have great service in store but on the phone... Extremely bad!.. Just go in or order online to pickup your part & enjoy their service that way!

I had trouble with my 2014 Hyundai Elantra not starting. Thought it was the battery. Took it to o’reilys in Bridgeport on Barnum Ave. I received exceptional service from Pedro Velez who went over and above the call of duty to troubleshoot my problem. Come to find out it was a fuse. Saved me hundreds of dollars!! Thanks again

I found the people that work there very helpful. I went to buy windshield wipers for my wife's car, I can never get those things on. They came out and put them on in a flash. I offered to give the gentleman a tip and was told that they're not allowed to take any. Excellent customer service.

I just wanted to shout out to Pedro. I came in with my boyfriend to get a new bulb for my headlight that went out. Pedro was very helpful and got us a better deal on headlamps. Without even asking, he offered to replace my headlamp and came out in the cold weather to do the job. Thank you so much Pedro. Hope you get a big bonus for the holidays.

This place is amazing! They go above and beyond and every time I go i feel like Im just one of the guys. Quality parts and great old school customer service. I would like to single out Joe. Very honest, helpful and really easy to talk to. Brings a smile to my face every time.

This O'Reillys I'm Stratford is a gr8 auto shop I prefer this spot over Auto zone any day. Auto zone just wants to take your money And give you mediocre service 🙄 O'Reillys helped me out with my battery and alternator check issues 👍💯

I bought wiper blades, they are cool guys but they did not ask me if i need help with install. It says on the door free installation of wiper blades. Its not big deal for me but would be nice if they just ask.