Eddie's Towing JunkYard in Thousand Oaks (CA)

Eddie's Towing is AWESOME! Other Towing Companies in the area I swear are operated by Clowns. One Towing Company quoted me $275 and then, stood me up 3 times! They didn't even call me to tell me they weren't coming or would be delayed - I had to call them to find out what was up/why they hadn't shown yet, and they just gave me excuse after excuse! Another Towing Company tried playing musical pricing, wouldn't even give me an exact quote, but a range of $175 - $225 depending on factors I couldn't understand! What is that? Eddie's gave me a quote of $150, they honored that quote too! They were very professional, showed up when they said they would (quoted me 20 Minutes and I'm pretty sure they were here in 15), and totally respectful. If you need a tow in the Conejo Valley, save yourself the headache and brain damage by not calling ANY other Towing company but Eddie's! I just saved all of you who read this a ton of grief! You're Welcome...

The women who answered the phone was very short w me. I gave her the info she requested and she told me my car was not there and then hangs up n on me. So my husband calls and she asks for same Information, which he gives her. When she gets back on the phone she says it's not here, but as he asking her a question.... she hangs up on him. RUDE!!

We received prompt, efficient service provided by a professional and polite driver (John). We won't hesitate to call Eddie's again if we need their services.

Petey came by jumpstarted my car and after driving 40 yards it died. He came back on his lunch break and exhausted every option to get this thing started and couldn’t and then set my car up on the tow truck and tow it all the way to the shop, the guy went above and beyond these guys are exceptional.

We just got a tow from thousand oaks to Long Beach, California with the most incredible driver. Mark, if I had a 10-star rating that's what you would have got. My wife and I felt safe and the truck for the 60 mi that we were in there. I would recommend him to anyone with 10 stars. Great guy. Good job

I don’t need any towing services, but a driver saved cars by removing a trash can off of the 405 freeway…. Thank you good sir. You didn’t need to, but you did.

Eddie's Towing has been around a hell of a long time. I see their trucks everywhere, occasionally talk to a driver at Starbucks or the grocery store, dog park or out in a parking lot. Never needed to call them until recently. It happens, and it happened to me. I needed to have my little sports car towed, really reluctant to trust anyone to do that. Eddie's showed up, the driver was experienced and knew how to handle my car without damaging it. I am very pleased. It's a great company, anyway, I just thought you should know.

We had a beautiful experience with Eddie's. After being locked out with the keys in the car, we called AAA. Eddie's was referred. They reached out right away and assessed what I needed and let us know when they would arrive. Then Eddie arrived before they said they would. The door was opened in less than 1 minute! The man who came was so professional and kind. Thank you Eddie's for being a life changer.

Eddies is a family owned towing company with honest employees and fair rates. The drivers care about the safety of what they are transporting. I highly recommend eddies towing for all towing needs

I called AAA after taking my car to the dealer (Kirby Subaru Ventura) who told me I needed a new battery. I wanted a second opinion and knew I would probably get a better price and better warranty. Eddie’s technician ran a test on the existing AAA battery and it was fine even though it was three years old. He was prompt knowledgeable and friendly.

I am not one to leave reviews, but I feel that this issue needs to be addressed. Unfortunately, I experienced a flat tire on the freeway, and the closest towing company available was Eddie's Towing. I must say, the owner Eddie, his daughter Sarah, and the tow driver who assisted me were the most impolite people I have ever met. While replacing my flat tire, the tow driver did not realize that the lug nut did not match the tire. Instead of informing me or fitting back the flat tire, he forcefully tightened the lug nuts, which I only found out after he suggested we take my car to the tire shop. To my misfortune, the tire shop could not replace the tire because they were unable to remove the spare tire. I had to return to Eddie to explain his employee's mistake, but my encounter with Sarah was unpleasant. Despite of me speaking calmly, she was extremely impolite and unhelpful. If you're reading this, Sarah, I suggest finding another profession if you are unable to communicate with individuals professionally. Later, Eddie, rather than taking responsibility, theorized about the situation and treated me like an idiot because I am a girl and practically blamed me for the mistake that one of his employees made. He eventually relented and sent another tow driver, Rick (by the way, find a better boss. You were the only helpful person). He did say his coworker made a mistake and tightened the lug nuts way too much making it impossible to replace the spare tire. They had to transport my vehicle back to their shop to rectify the flat tire and lug nuts. By the way, I still did not get an apology, and the owner kept saying it was not their fault.

Eddie's Towing saved us/me. I was a visiting grandmother with a dead battery and 2 young children. I don't know the area. We used our auto insurance plan to get someone out to jump our battery. It was going to take over 2 hours! Eddie's was there in about 10 minutes. So kind and helpful. Would definitely use them again!

Eddie’s towing is by far the most helpful tow service I’ve ever used they were there in minutes. Mike was so helpful he did everything to help. He was so nice very caring! He waited to make sure nothing happened to my car. Glad to know there are still good people like Mike out there! Thank you so much for your service!!!

Had a great experience with Eddie's today, my fig locked himself in the truck, Eddie's dispatched Tony out to get the truck open. Tony was quick and communicated well where he was coming from and an ETA. DEF use Eddie's again if I need the services they provide.

Petey is the best tow guy i ever met in my life! My car broke down around 6 am around Oxnard area, I called triple A and they sent me tow car in less than 20 minutes! He loaded my car in 5 minutes, he said go seat in my truck for your safety and gave me bottle of water. On our wY to the repair shop he explained me that most likely my engine is dead due to a recall on that car and he was absolutely right!!! I got new engine in less then 2 days! Highly recommend 👍🏼

So lucky to find someone at 1 AM in the morning. They arrived within the promised time and was efficient and reliable and was able to quickly tow my car to the shop and got me out of trouble.

Petey is the best! I broke down in Newbury Park driving from San Francisco to Orange County on Sat, 12/17 and called Triple A for a tow. Petey was very friendly, professional, helpful and knowledgable! I needed a flat bed truck for my car to be towed so far, so he had one come in a very timely manner for a Saturday evening. He was very pleasant and kept me calm as I was so upset breaking down in an unknown area. I highly recommend Eddie's Towing for your car troubles/towing needs!

Car needed a boost, so I called AAA. They dispatched a tech from Eddies - took literally a few minutes to get booked. About 10 minutes prior to our planned window, the tech called and said he could come by. Brilliant timing, he made quick work of getting the car started for us (sitting during Covid had killed the battery) and we were able to hop out and get a new battery installed. Huge thanks to Eddie’s for the fast turnaround and friendly service. Highly recommend them. 👍

Amazing service. Jeffrey came out and towed my car when it broke down the other day and was there in a matter of no time. He was very helpful and provide great customer service. I would definitely recommend them.

Jeff Hernandez is the best! He came to assist me in towing my car from work to home within minutes of calling AAA for assistance. He was very helpful in everyway to assist me he did a outstanding job & with a smile! He is the best tech I have dealt with from Eddie's from beginning to end. Thank you again Jeff I know who to ask for now! Your service & professionalism was A+++

Absolutely the worst towing service in town probably the rudest people I have met out here. They don’t care about helping people the person who answered the phone must’ve been having a bad day but they have the worst customer service I have ever seen I highly recommend going somewhere else. 10 years in business is very surprising

Eddie's towing rules. Great people. My truck was stuck in the middle of muddy field after the heavy rain and Petey came to the rescue. What a pro. Awesome service - above and beyond! 5 stars!

Eddie’s is fantastic! Their communication is clear and regular, and they arrive quickly. Pete is especially pro. He is super knowlegable and friendly. Pete takes expert care of the car he is working on, and actually helps diagnose any issues so that they can be fixed properly. I highly recommend Eddie’s and Pete!!

So we had called and set up to have three vehicles and a storage container moved two miles down the road. Well I called them they said they would b out the next day and all but when I called they canceled the call cuz they didn’t wanna work. They where very unprofessional and there was no communication. They didn’t even tell us they didn’t wanna tow the cars and stuff . They just didn’t show up and stuff. This was a good opportunity for a good chunk of money but apparently they don’t want to make any money. They where very disrespectful and I’m sure the owner won’t appreciate the call I’m going to give him on Monday.

I was supposed to go take my exam at UCLA this morning when I learned that I misplaced my key somewhere. I called the company to help me unlock my car to get my wallet and ID i needed for my exam. Sure enough the truck showed up very quickly. Dave the guy who helped me showed up with a very positive attitude. He helped me very quickly. He was very helpful. And his good vibe and attitude helped calm me down. And to top that off he went beyond his duty he dropped me off where I was supposed to catch my ride to go take a test. Dave saved the day! So thank you!

Found them through AAA and Jessie was the best! He treated my car like it was his and with such care. Jessie was friendly and listened to what I had to say. Definitely recommend Eddie's! Thank you Jessie!

Petey helped us out at the gas station and was so kind! We so appreciated all of his help! We will call them and request Petey if we are ever need of roadside assistance!!