8:30:00 AM - 9:00 PM
8:30:00 AM - 9:00 PM
8:30:00 AM - 9:00 PM
8:30:00 AM - 9:00 PM
8:30:00 AM - 9:00 PM
8:30:00 AM - 9:00 PM
10:00 AM - 8:00 PM
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Same Day Service Available
Price Quote Guaranteed
Top Dollar Paid for Your Vehicle!
Working Time and Location
Your safety is paramount! Now offering service pickup and delivery. Contact our dealership for details and restrictions. DCH Subaru of Thousand Oaks, formerly Ladin Subaru, is now under new management. Experience great customer service and a full offering of new and used cars, financing and help with all of your Subaru repair and maintenance needs.
As your Thousand Oaks, CA Subaru dealership, we work hard to be able to offer every new Subaru to the great people of California. We want everyone to be able to drive off the lot in something as safe and reliable as a new Outback, Legacy, Impreza, Crosstrek or Forester. we offer competitive prices as well as money-saving incentives and specials to help you find the vehicle you need.
Monday
8:30:00 AM - 9:00 PM
Tuesday
8:30:00 AM - 9:00 PM
Wednesday
8:30:00 AM - 9:00 PM
Thursday
8:30:00 AM - 9:00 PM
Friday
8:30:00 AM - 9:00 PM
Saturday
8:30:00 AM - 9:00 PM
Sunday
10:00 AM - 8:00 PM
What clients say about DCH Subaru of Thousand Oaks in Thousand Oaks (CA)
Jasmin has been an amazing service Rep. She is incredible at communicating with us every step of the way and has a great work ethic. She cares about her customers and represents the Subaru brand well.
Jasmin was super helpful when I brought my car in for the eyesight repair. She ensured that the repair process was transparent and was able to get my vehicle ready in less than 2 days.
Daniel was really nice and patient. I had A TON of work done on my car and he answered all my questions and was very supportive throught the whole process.
Great shopping experience. They were not pushy and made the whole process seamless. I’ll definitely be going back in the future. Make sure to ask for Ron!
I’ve been a customer of DHS Subaru for Over 8 yrs….and have never been dissatisfied . I’ve bought 2 cars and use their services. Everyone is kind, helpful and knowledgeable. I’m honestly shocked at how well run this dealership is! I promise you won’t be disappointed. Judy Levine
This place has done a huge turn around and everytime I go in Juan is very helpful and goes out of his way to make sure my car is taken care of in a timely manner. All the service advisors & repair techs are all very helpful and knowledgeable
The entire process was made easy for me. From the scheduling call to pulling into the surface department area, the write up and addition that I made to the service I was there for, through the updates and pick up/review of the service is done, it was all very professional and efficient. The service at DHC Subaru has clearly catapulted into the excellent level.
Went to Thousand Oaks Subaru, the representative Troy Scott was informative and handsome looking man. He provided great detail of what my car needed down to the key parts that needed to be replaced. gave me an exact price. Very warm customer service and fair price. Excellent man recommend him.
They take care of you from the time you come in and they are able to accommodate for extra things. I've had my car in for service now twice and it has always been a great experience. Juan the advisor is great at his job and very considerate.
I had several back-and-forth conversations with several people from this dealership because of my many questions. I originally spoke to Rigio, who suggested I talk to Dylan for more specifics. Dylan was gonna get back to me with the answers, but instead had Matthias call me and he with all the answers. I was assured that the Ram truck 2022 with 13,000 miles was in perfect condition. We agreed on all the terms of the sale on the phone. It took me 2 1/2 hours to drive to the dealership and I was not the slightest bit disappointed with all the dealership represented. They were very timely with the vehicle presentation and all the paperwork. Stefan wrapped up the contract with me. He was very professional and took his time to present the contract and the many options that I would have in addition to the purchase of the truck. This dealership and all the people I met, including ancillary staff were very professional and extremely friendly. I absolutely would be a repeat customer.
I bought my first car! Reggie was amazing helping me test drive cars. I couldn't be more thankful to Joe for helping figure out the financial aspect. And Daniel was incredible getting me through all of the paperwork! Amazing team here!
Dylan in sales was top notch he walked me thru the entire process and explained every detail and explained every option that was available like my Suburu /warranties /options.. etc. he didn’t miss a thing. he explained and covered everything and was very patient and understanding of my families needs. He also worked with me and made my experience of owning my 2nd Suburu seamless. I would recommend dylan to anyone for his Commitment to Suburu and his easy going and great attitude. He made me feel like family. And that speaks volumes. Also would like to add that he went above and beyond to make this possible. Stephen in finance was also a top notch player on your team. He was kind and patient and very personable and likeable. He also explained everything in detail and was very organized and professional and patient with the handling of the purchase of my new Suburu. Another huge asset to your team. I was completely blown away as I had finished my paperwork and about to step into my vehicle
The entire team was outside to congratulate me on my new purchase and each of them thanked me personally for my my business and trusting in Suburu.
I’ll be a Suburu owner for life and Suburu of Thousand Oaks has an amazing team
Way to go guys!!
Beyond satisfied customer
Sincerely
Ervin Obfenda
I received excellent service from entire service department, but especially from Troy Scott, my service advisor. He was very courteous, listened carefully to my questions, and explained in great detail what would be best for the tune-up for my Crosstrek. If I need help with my Crosstrek in the future, I would not hesitate to call on Troy again! Thank you!
Bennett is an honest, funny and helpful sales agent. We were pleased to meet him and purchase our new Forester from him. Joe, the manager, is also very level-headed and we enjoyed working with him. Thanks for your help y’all.
I had an appointment with Mathias to see a car. He was super nice, easy going, and patient. This would be my first car and he for sure made the experience more positive. I would recommend Mathias to anyone who decides to visit this location.
DCH Subaru of Thousand Oaks – Buyer Beware
DCH Subaru of Thousand Oaks sold me a 2024 Subaru Ascent with 12,000 miles, claiming it was a Certified vehicle. Within one week and under 100 miles of driving, it developed transmission issues so severe that even their service department cannot diagnose the problem without bringing in a master mechanic.
I found driver’s licenses and paperwork from the previous drivers still in the car. If they didn’t even bother to clean or inspect the vehicle, how could they possibly have certified it?
Now I’m out $35,000 and a working car. This dealership has shown me they do not stand by their sales, their promises, or their customers. Once they have your money, you’re on your own.
My advice: stay far away. In my opinion their practices are predatory, their vehicles are not what they claim, and their customer care disappears the second you sign.
Special thanks to Brandon, Rodrigo, and Karen— I hope you never find yourselves on the receiving end of the treatment you give your customers
Leena was super awesome to deal with. We live far away, and she kept us posted every time something came in that met our needs. She was professional, courteous, and very attentive to our needs. I will come back to get my wife a Subaru in the near future!
This was my second Subaru purchase, and once again, I’m beyond happy with my experience. I brought my dog, Jimmy, with me to the dealership, and everyone treated him like royalty! Subaru’s love for dogs is the real deal, and it made the whole process even more enjoyable.
Kevin, my salesperson, was amazing – knowledgeable, patient, and genuinely focused on finding the right fit for me. He made the entire experience smooth and stress-free.
I also love that Subaru as a company aligns with my morals. From their community involvement to their commitment to animals and the environment, it feels good knowing I’m supporting a brand that shares my values.
From start to finish, everything was easy, friendly, and welcoming. I couldn’t have asked for a better car-buying experience, and I’m thrilled to be driving my new Subaru. Highly recommend!
I’ve been looking for an EV for a while. There’s not one under $40K that I haven’t driven. I came close on a Kia, but the features just weren’t there. After seeing an ad for a deal on a Suburu Solterra EV, we went to DCH Suburu in Thousand Oaks to drive one. We have a Tesla 3 Performance (pre-Elon craziness) so the bar is set high. The Solterra is fantastic! It’s got the speed, performance, and amenities that we wanted at the right price. Our salesperson, Brandon, was friendly, accommodating, and good humored. We went with a lease (first ever) and are happy with the terms. There were some challenges in the sales process and when I spoke with the sales manager, John, he listened to me, looked into the issue, responded promptly, and went above and beyond. Another salesperson, Kevin, also helped us out and owns a Solterra so that was great too. Check out this dealership for fairness, great vehicles, and responsive staff. They are a rare find these days.
It was a wonderful experience because I was not planning to purchase a Subaru. The staff was phenomenal their professionalism and knowledge allowed me to ask questions and get the answers I wanted to hear. I would recommend this dealer to anyone in the market to purchase a new car.
My experience with Subura Thousand Oaks was extremely awesome. Both Joe and Mike were awesome and their entire staff congratulated us upon our departure with our new vehicle. We look forward to future business and definitely will recommend family and friends to buy from Subura Thousand Oaks.
I recently had the pleasure of working with Ron Tossi while purchasing my wife a new vehicle, and I couldn’t be more satisfied with the experience. From the moment we walked onto the lot, he made the entire process smooth, stress-free, and even enjoyable.
Ron was knowledgeable, patient, and genuinely listened to what she was looking for. There was never any pressure or pushiness—just honest answers, clear communication, and a real effort to help me and my wife find the right car for her needs and our budget.
What really stood out to us was his professionalism and attention to detail. He went above and beyond to ensure everything was handled efficiently, and followed up after the sale to make sure we were happy with our purchase.
Great people do great jobs; and that is what this team did. Process was painless, fast and thorough. From start to finish they understood my needs, what I was asking for and helped keep me with budget.
I’m extremely disappointed with the way DCH Thousand Oaks Subaru has handled my warranty refund request. I traded in my Subaru earlier this year and received a letter from Chase in April confirming my lien was fully paid off and that I am eligible for a refund on my maintenance and warranty plans.
I began reaching out to Angel Aguilar Tadeo on May 13, 2025, to initiate the refund. He requested documentation, which I sent the same day. Despite following up multiple times via email and phone, I’ve received no meaningful updates or progress. I was told repeatedly that Angel was unavailable, out of the office, or with a customer. I left messages with his coworkers and was promised callbacks - that never happened.
When I finally did reach Angel weeks later, he claimed he hadn’t received my email - even though I replied on the original thread he started with another employee. He promised to process the request and follow up. That never happened either.
As of today - nearly two months later - I still have not received the document I was supposed to sign or any confirmation that the refund is being processed. I even spoke to someone claiming to be his manager, who promised to call me with a resolution before 7 PM. No call. No update.
I expected better from a Subaru dealership. This experience has been stressful, unprofessional, and frankly, disrespectful of my time. I will be filing a formal complaint with Subaru corporate.
Bennett is awesome! We just purchased a crosstrek with his help. We felt like he was honest, helpful, and supportive through the whole process. Not only do we love our new Subaru, but we love it even more knowing that we got a fair deal and honest guidance.
This is my second Subaru from this dealership, and once again, the experience was nothing short of exceptional. Everyone I encountered—from Frany in the service department (I hope I got her name right!) to my amazing sales rep, Mathias Curbelo, and Angel in Finance—left such a lasting impression. They were all so genuine and welcoming, making the entire process smooth, exciting, and completely pressure-free. I’m grateful to have met such down-to-earth, cool folks that day, and I’ll absolutely continue coming back.
I had a great experience purchasing a new Subaru Legacy at Subaru of Thousand Oaks. The purchase was facilitated by two outstanding sales people: Mathias and Leena. Mathias corresponded with me to let me know when the car I was interested in came in. Leena demonstrated most aspects of the car in great detail during the test drive with great patience and sweetness. Both Mathias and Leena were very knowledgeable, pleasant, sharp and not pushy (which is very rare among car sales people). I was made to feel very comfortable during the whole process and treated with respect. I live all the way in West LA and they drove the car to my house that same evening, so I did not have to leave my Honda behind in Thousand Oaks. They later followed up to ensure satisfaction. Kudos as well to Rodrigo who authorized the deal and to Jose Magana, the Manager who stepped in to prevent a glitch. This is the type of service you seldom find as a woman buying a car. I recommend them most highly.
I’ve been getting my car serviced — including oil changes and other maintenance — at the Subaru dealership in Thousand Oaks more than once, and I’m very satisfied every time.
I’d like to highlight their friendly and attentive approach: the staff are always polite, willing to listen, explain everything clearly, and truly care about their customers. The work is done quickly, efficiently, and at a high level.
Out of all the dealerships I’ve been to, this one is the best. True professionals work here, and you can feel it from the very first visit.
I sincerely recommend this dealership for both service and car purchases. You won’t regret it!
I've never had such an easy car purchasing experience. Reggie was awesome and didnt pressure me. I told them I was not willing to go over $400 for my monthly. I told them "not $401, not $404... $400." They came back with the exact offer for my trade as KBB said was fair, no haggling. And the first finance sheet they showed me for $400 on the dot. I'd absolutely recommend this dealership to anyone looking to buy a Suburu.
Behind Jinky's Cafe, 1724 E Avenida De Los Arboles, Thousand Oaks, CA
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