What clients say about Rizzoli's Automotive in Atascadero (CA)
The best shop in Atascadero! Jeff and the rest of his crew did a fantastic job on my jaguar. The mechanic and Jeff were very knowledgeable and helpful throughout the whole process. Also hands down the best communication and customer service!
We were traveling here and our 2014 car engine light came on. Looked up BEST automotive shops AAA recommended. So happy to talk with them and with a fast check we were told OK to drive car. No charge we were so thrilled with such great fast service. We'll get it repaired at home.
We have been long time customers at Ferrells Auto repair. My Mercury would not start and had to be towed in to Ferrells from Lake Nacimiento. Eric diagnosed the problem and gave clear communication as to cost of repair and time frame for pickup. A great and cheerful experience for us in our time of need. We will continue to have our vehicles serviced at Ferrells.
I'll tell you...when you've got car troubles, FERRELL'S is THE PLACE. Car repairs are not cheap but Ferrell's is very fair and HONEST. We've been going there since they opened. You can usually get an appointment in a week or if it's an emergency they can help too. Just let them know. Most of the time we were ok for a week out. Our Toyota SUV and Truck ,have been smoged and serviced by Ferrell's. Good people.
This was a very professional and affordable mechanic experience. I had an issue with my battery, they identified, then fixed it all on the time frame the explained.
Having some issue with the power of our Van during our US trip, we stop to Ferrell's Auto Repair. Any regrets, they change our fuel pump and small other small stuff, and above all they really take care of us during the few days we were blocked here !
Thank you for your professionalism and your welcome, and a big thank you to Eric D. and the mechanics for your kindness towards us !!
We resume with serenity our remaining 4000 miles ;)
When I go to Ferrel’s,, I know my car is in good hands. They do great work and they do what they say they will do. They keep thorough records of maintenance, and they are friendly and courteous, honest, and affordable. I would highly recommend Ferrels!
Larry @ Ferrells is the ONLY mechanic on the central coast that i will allow to service ANY of my cars - he is that good. (He has cared for all of my cars since before Ferrels...for almost 20 years now)
Ferrells as a shop is fairly priced for their services and BEYOND honest... with both good and bad news.
This shop has personally saved 2 vehicles from certain death had they been serviced anywhere else...
1. My former employers 96 Ford e150 service van was saved from being replaced due to mis-diagnosis at another (trusted) shop who quoted a repair price more than the van was worth and stated it would be unable to pass smog without quoted repairs. Larry laughed, knew the code, why it had been mis diagnosed, and what wad actually needed to repair the issue. $150 later it was fixed, passed smog...and stayed in service another 6 years
2. We got my GFz 16yo daughter a $3500 hyundai elantra for her first car. It was sent to ferrells for basic safety inspection and to address some small things of concern. Replacing the timing belt was recommended (with it...another 100k in mileage is easily and reliably possible). That isnt cheap...$5k had been budgeted for the car itself... so she chose to have the belt done. Sadly, just outside the warranty period for the replacement kit... the new belt tensioner seized and the timing belt snapped. (On an interference motor... iykyk) THAT COULD/SHOULD HAVE BEEN THE DEATH OF THE CAR.
Ed Ferrell could have told us "sorry, no warranty its $$$$$...good luck." But instead he covered EVERYTHING! 100% at the shops expense.... including head and block resurfacing, replacing valves and guides... which had to be sent to a machine shop be done, an entire new timing belt kit... EVERY SINGLE PART. Ed asked only that we split Larrys labor for all the work... a net cost to us of $400.... for several thousand dollars in total cost...on a car absolutely not worth it... Except to its driver.... her first car - already named "Carlos" and adorned with all the things teenage girls to to their cars.
I dont live anywhere near atascadero... servicing my cars there isnt "convenient" but so long as i live anywhere in SLO county... Larry is my only mechanic and Ferrells is my only shop.
I called to ask for a diagnostic and the mechanic told me that I should still have basic coverage from the dealership since my vehicle is still fairly new, can’t believe I didn’t think of that. Really appreciate an honest mechanic and that he didn’t try to make money off of me when I can get it checked for free from the dealer.
Took the truck in for check engine light. Got hot, seems there was a hole in the radiator. Got new radiator and now truck ruin cool. Everything worked out well. Will be bring in more of my rolling stock when I save a little more money.
A nice atmosphere, friendly people and all around fun for your pooch . This has a great layout for our furry friends to run and play and meet new friends
I would highly recommend Ferrell's Auto.
I went in to have a gasket and belts replaced. They quoted me almost $200 less than local chain Auto Mechanic. They also were able to fix some nagging pre existing issues during the same service. They were very clear and honest. I think they want above and beyond so I could drive to work the next morning.Thank you.
These are some honest folks. Saw them give bad news to others but made sure they had all the info to get everything fixed. I went for a pre-2000 smog and they explained everything completely and also give you the option to pre-test to avoid more hassle than needed if it fails miserably. We will be returning to Ferrell's when problems arise.
By far one of the best places to take your car to. Honest, courteous, and excellent work. Eric and his team are extremely knowledgeable and they always make sure you know what is being done and why it's being done. Fair pricing too.
Do not hesitate to bring your car over here. They will take care of it.
Ferrell’s is fantastic. My car almost didn’t get over the Cuesta Grade as I was towing my trailer. I luckily made it to Atascadero and found Ferrell’s after researching their reviews. Eric was fantastic and my 1999 Suburban is running like new. I had a multiple misfire code and many factors were causing multiple issues. Ferrell’s was outstanding. Their service is impeccable and pricing is very fair. I can’t thank them enough. Their multiple positive reviews are what brought me here. Thanks to Eric and their crew for restoring my car and getting me on my way. Don’t hesitate to go to Ferrell’s.
My car was on garage for about 2 years and would not start. I also wanted to drive it cross country to Maryland. Then I bought it to Ferrell's. They did a fantastic job and now I am safely in Maryland. Not a single problem. Eric at front desk was fantastic and it was pleasure doing business with them.
The man who runs the front desk (ERIC) is a VERY MISERABLE PERSON ! Went there for more than a few years and gave them more than a few new customers . Stopped going there because of this mans SARCASM and MISERABLE ATTITUDE . I recommend Mike Deans Automotive in Atascadero .
I read other reviews about Ferrels and one review said that they were charged under $50, but when I got there I was given an estimate for $59.95. All the previous places I've gotten Smog checks from in the past had charged me around $40. What do they need the extra $20 for? That's the last time I go to un-Ferrels for a Smog check!
Been using Ferrell's Auto Repair for years. They do all of our vehicle maintenance. Very honest and trustworthy business. Entire staff is great to work with.
I LOVE OUR HOME TOWN BUSINESS'S!!
Swung in to get a quick estimate to fix the latch on my back hatch of my Trailblazer. Eric, went out to check it and was able to manipulate it open. He gave it a quick squirt of some goo and I was good to go!!! This is why I support our local business's Thanks!!
I was in town staying with my grandson and granddaughter when my Grandson had a problem with his car. He said he had been there before, so we called and he said to bring it down, he was busy and wasn't sure he could get to it, well, he called at 4:40 to say they had fixed it. It was a wonderfully refreshing experience and they were very reasonable and honest. This experience reinforced my hope for humanity! Thank you Ferrell's Automotive Repair Shop!
I had to have my 1995 Ford F-150 towed to Ferrell's Auto Repair because my battery was dead and was unable to jump it. After my truck was checked it was discovered that my after market remote was causing a drain on my battery. In short, they were able to fix the electrical issues and put in a new battery at minimal cost. Any future automotive problems with my cars I will not hesitate to take them to Ferrell's Auto Repair. They are an honest and reputable auto repair shop.
Good auto repair shops are hard to find, this is a great shop! I recommend them to anyone who has an auto repair need! Their technicians know their business inside and out and do excellent diagnostics (not the same old shotgun approach of throwing parts at the problem until it is gone) which saves you time and money.
I must say that every time we’ve been in for service or advice, Erik (the manager) is thorough, as well as thoughtful in all he does for us. From parts, to understanding what it is to be without your car even for a day.
Thank you Erik. As always, a pleasure.
Pam and Gary
Amazing service- excellent work, and brace yourselves...HONEST charges!
I knew what they needed to do to even GET to the problem, and that the disassembly/reassembly was VERY intricate and time consuming for my car, hence taking it in for something that wouldn't require a shop otherwise. Well, they were able to get to it and easier way, fix the problem, and the bill came in a little over HALF what I expected, because they only charged for the actual time it took them. I've known some of these guys for almost 20 years, (as a customer) and they have ALWAYS gone the extra mile to treat me, and every other customer the way they would want a business to treat them.
Top notch, 100%!!
These guys fixed a ‘mystery’ problem with my Mazda Tribute that it had been having for a couple of years. Had it looked at other places and nobody could figure it out; Ferrell’s figured it out Almost immediately! Amazing!
Great service and great prices. Had my alternator replaced here. They were super busy and it did take a few days to get in but they had it completed when promised.
Great service! These guys do any repair job on your vehicle at an inexpensive rate with honesty, integrity, professionalism, and knowledge. Happy to be a customer of theirs for years.
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