What clients say about West Coast Auto in Atascadero (CA)
DO NOT GO. I got my front tire ends rods replaced by them. It took several weeks after they told me three days. When I finally got my car I suddenly had the check engine light (It didn't have before taking it in), when I brought it back I had to pay again for something they caused and didn't fix. I took my car to another place to have it worked on, they had to replace what West Coast Auto did! I payed MUCH less and got my car back same day! pretty much over paid for them to screw my car up worse than before, then paid for someone else to fix it.
complete AC repair. months later had trouble. was repaired under warranty. no charge. staff friendly and knowledgeable. (New aftermarket compressor leaked oil after a few months). was replaced. no questions asked. no cost. very very satisfied!
West Coast Auto staff are all fabulous. Have taken my care there for years and always recommend them. Those boys are the best and always try to expedite work and time waiting. Awesome service providers. Thank you guys!
I was scrambling to get a smog check done, and they fit me in. While I was there, I observed them handle multiple situations with calm professionalism. Definitely recommend!
Absolutely the best! We called AAA and they sent out Tyler to change our trailer tire. He changed it right away, had the equipment he needed, and was friendly and helpful. We will use this service any time we are in the neighborhood. Thank you, Tyler
I like this place. The guy behind the counter is personable and able to juggle many customers at once. I needed the battery replaced in one of my tire sensors. It took one hour and cost $72. Good job...thank you.
I just want to say thank you for your hard work. My car’s A/C has not been working for months. I only had one day I could take it in to get serviced and you got me in and taken care of in a very timely manner. You were recommended by another customer, and now I see why!
Had two good experiences here! Smogged two cars and both were at basic cost for a smog. Other places charge over $20 for the labor, so WC is super fair on their rates. Will be taking my car here for future services.
If I could leave zero stars I would. Went in to get smogged. People were nice enough but they broke the window on my car and didn’t tell me. I went out to leave and had to go back in. They didn’t offer to fix it although they managed to get it in the up position. Literally said to me “Hope you have good air conditioning”. So dishonest. Do not trust the smiling faces!!!
Sincere appreciation to Juan who rescued us from a truck stop, delivering us safely to our hotel in Paso Robles after multiple other services bailed (AAA roadside assistance). He took extra care to tow our lowered roadster safely. Also many thanks to RJ who then took us all the way back to San Jose (160mi with flatbed tow truck). Juan and RJ were very capable, helpful and professional, and both very safe, confident drivers. Highly recommend West Coast Auto & Towing roadside assistance!
My car didn't start after work. West Coast Towing took my car to the West Coast Auto and it was diagnosed with a bad fuel pump. They had it fixed in two days. Thank you WCA!
Fernando was absolutely professional, fast and accommodateding. I've never worked with west coast towing before but if he is the standard than they absolutely shine in Atascadero. Very prompt, professional and a smooth operation through the AAA system. Wonderful to deal with and provided solid aid. If this review gets to management please note his stellar services.
The best service I've ever had with AAA. RJ was polite, professional, kind, and helpful. I had a screw in my tire and he was there earlier than quoted. He put my spare on quickly while giving me information on where to get my tire patched in Cambria. I can't say enough nice things about this experience.
Above and Beyond service by Tow Truck Driver Juan on Friday night. Came out to Shandon rest area on a AAA service call to change a flat tire with a stripped lug nut. Highly recommend tow company to anyone in the area.
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