Painted the CT200h quarter panel and rear bumper over a year ago, paint is still flawless. Great workmanship! I would recommend their service to friend's and family.
Update paint and body work is still amazing after 6 years,, it was repaired 2019,, now it's November 2025.
Great work guys ??
They are one of those mechanics who always tell you that your car is about to fall apart and you need hundreds of dollars of repairs to keep it running. I fell for it twice because my car is pretty old so I figured that it does need some maintenance. But just about one month after an oil change and $500 worth of preventative maintenance with them, my car battery completely died and driving on such a dead battery apparently damaged my alternator. The guy who changed the battery said that it was very obvious with built-up corrosion and should've been caught. So despite me paying $500 for preventative maintenance, they didn't catch the more urgent, obvious issue that ended up costing me $850 in repairs. Also (obviously a much more minor issue), the one additional thing I asked them to do was re-fill my wiper fluid and they couldn't even do that. Go to Viet Auto down the street. He's gruff and he's always busy but he's totally honest.
I am so glad to say they are the best. I have a jeep grand Cherokee 2016 and for some reason is not compatible with all pads it will squeak like an old car. Then I found them! They save me lots money wasted in the agency cost , They tried different pads until they found the compatible one.
They also do Brake and Light inspection and certification for 200 US and the smoke test. I did it for a salvage Prius they can fix all you need to pass the test . They do paint jobs, repairs and they basically fix all your problems in one visit. They will give you a quote before to start to work in your vehicle ? . Super friendly staff !
Honest auto repair. Can’t say enough about how well they treat their customers.
I had my brakes done in May, I came back for an oil change and asked them to inspect my brake noise. Tony told me to come back next week and he will replace my pads. No chare and honored the warranty.
Fast, efficient, and friendly service. Great system for opting in and out of recommended service work. Many nice places nearby to sit and loiter as your vehicles is worked on.
Very reasonable. Thorough and knowledgeable. I took my car in for an oil change and was going to ask them about something that was feeling off about the car when they were done; but when they drove it in they noticed it too and put it up on a rack and pointed out I had a broken control arm.
I like it when my mechanics are pro-active.
I love this place! Very knowledgeable and kind employees. I love how they give you a detailed breakdown after an alignment. Their prices are the best for alignment and oil changes hands down. They also really care about their customers and let me know that Ramona Tire who did my oil change last time didn't tighten my oil drain plug causing it to leak oil. James' auto checked my oil level for me and helped me add the oil that was needed. I will definitely be returning.
James Auto is my goto place! Andrew and the owner are great people. I took my car there they got the sensors fixed, tires checked, oil change and a smog check all for a great price. These guys are always busy and I can see why. Great place to take your car for repairs and excellent customer service. Will be back for more if anything happens. Thanks
Recently, I had a bad experience with James Auto. I had a miss fire code on smog test that requires of tune ups replacing spark plugs and ignition coils. They didn't even do the diagnostic analysis and told me that there are many issues with engines after 5 hours when I dropped off the car there. I did tune ups at the other auto repair shop and the mechanic told me that the engine was perfectly fine. I was so disappointed with James Auto's service.
I work on cars, from oil changes to rebuilds, didn't have time to work on my ranger due to work and family time, was hesitant on taking mine to a shop since i o dont trsut shops but took it in for a rear differential fluid change, oil change and brake fluid change/bleed, James auto center is honest, good pricing, told them exactly what I want and that's the service they provided, highly recommend this shop!!!! Thanks fellas.
Unacceptable attitude of the owner! We came to pick up our car, and he's ready to sit dow to have his lunch (I think his name is Andrew) We asked if our car is ready, he said yes but have to wait until he finish his lunch before he can give our car to us!!! We ask him how long he told us 5-10"??? Unbeliveable!!!
I called and asked how much would it be to mount 2 tires. He said $80. I thought it was a little high but i didnt want to wait a long time at costco. So i said i was ok with it. I waited 2hrs at the shop and then he tells me its gonna cost me $240 since its a bmw to mount 2 tires. He also charged me $150 for a alignment previously, i over heard him charge a honda guy $60 for alignment. If you have a higher end car, i would avoid this place. This place does bait and switch pricing.
I bring all my cars here for oil changes, general maintenance and modifications I'm doing. Most recently and biggest maintenance I needed was on my Prius that had a blown head gasket. Which pretty much destroys the head on your motor. Dru was able to source a motor with about 40k miles for me since my car already had 280k miles and one blown head gasket done already. The motor was received and installed within a day and a half....and cheaper than a previous head gasket/head refinishing job I got elsewhere. Most honest and affordable shop in Garden Grove! Go grab a pizza/soda combo at Costco across the street while you wait ?
James has been servicing my 2012 Audi A6 since 2018. James is honest and trustworthy, this is a rarity in this automotive services industry. I will continue to trust my car and recommend anyone to come to James for your car needs.
Andrew and Tony are great guys doing great business. Been going there for several years and I'm just glad that JAC exists because I wouldn't know where else I'd take my prius. Trust is everything to me and these guys have definitely earned my trust.
Good first-time experience, I was replying to alignment shops all over the orange County and lamirada area. No place has reasonable prices like this place! They got me in and out in 32 mins! I even advised them to take their time!
Andrew checked me out, and Hoc did my alignment. Good customer service and expedient. My car is now straight, thanks to them. They not only do alignments but also are mechanics that can do most to all sorts of repairs and smog checks! All in one encounter is really convenient here at James Auto Center!
I was referred to James Auto by a neighbor so i came in one day after work. I met Tony and told him I needed my driver side headlight replaced. He showed me the old bulb that i put in myself and turns out i didnt do it correctly, it was partially melted. He finished very quickly i was probably only there for about 10 minutes or less!
This place is outstanding. Friendly service, excellent work, and a price that is unbeatable. I had some suspension, coolant system, and brake work done here. Andrew texted me with updates along the way, and a day later I was on the road. My car handles better today than it did 30k miles ago when I bought it! Really grateful for the service I received and I'll be recommending James Auto to all my friends!
Andrew and Tony are very professional, courteous and easy to communicate with. They take the time to listen to what you have to say and make sure to address each concern individually.
Then they go in and locate the issue and bring back their findings and any related issues and explain everything thoroughly without making me feel pressured into having to fix each little thing right now.
They are not salesmen. Just very good mechanics.
I feel like I was treated with respect. I recommend them to my friends and family now
This store came recommended by my father-in-law. Andrew and his brother Tony along with their staff were very thorough, communicated very well every step of the way, their price was very reasonable, they got the job done in a timely manner and you can tell they really care about what they're doing and how they help people.
My car had a vibration that other mechanics had checked out and tried to troubleshoot. They did a very great job at getting down to the root of what was going on and gave me an assessment as to what was most important to be fixed and what still needed to be done should I choose to wait. I would absolutely recommend them!
I needed a modulator installed so my uncle recommended coming here. Reached out and got a quick response.
Tony was attentive to my specific need and explained the timeframe of what needed to be done. My dealership was overcharging on the estimates that they gave me and I recommend anyone getting an overpriced quote to come to James Auto Center first before getting any work done.
Im really happy I found a auto shop that has really great customer service, that’s honest, and reliable which is super important because you want to leave knowing your car is in good hands. Recently my car was giving me major engine problems i called told them about it. They had me bring it in and had it fixed within a week. My car is like brand new! I was afraid it was going to be an outrageous price but it wasn’t it was definitely reasonable for all the problems it had. I am just so thankful for them. Thank you James Auto Center.
Second oil change I've had done there, also had them do my transmission fluid change, and I'm loving them. They don't pressure me, don't try to up sell or make me pay for things that don't actually need done. I really appreciate that in a mechanic. Pair that with my car running well after each visit and I'll be a customer for as long as I live close enough for it to be reasonable.
The everyday mechanics you can trust. These good people at James Auto Center will take care of your car and not charge you an exaggerated price for labor. ‘Efficient and cost effective air center’ should be the name of the shop! I never make an appointment and the wait is never long. The prices on repairs are significantly less then your dealer and I think this speaks volumes of this shop. They’ve helped myself and my family for years and we rely on no one else with our vehicles.
As a female it’s not always easy to find a place you can trust to not talk down to you or to oversell because they think you don’t know the value. That’s why I appreciate Tony and his team so much.
From my first interaction on the phone with Andrew to when I arrived in person. Everyone was kind and incredibly helpful. I was given honest feedback. My car was fix efficiently without trying to sell me on bells and whistles.
This is my go to mechanic shop. I recommend this place to all my friends and family so it’s only eight that I recommend here.
Excellent service and cheaper than the dealership. This place was recommended to me by many people and James Auto did an excellent job with my car. I'll never get my car service at the dealership again. James is a lot easier and has better pricing. James replaced my tires with the exact model as Toyota dealership but for $300 cheaper.
For several years I had been one of their regular and loyal customers until my last visit a few days ago. Their previous customer service person/office manager, Nick, retired at the beginning of the year. He was honest. He would tell you if you honestly needed something or not. That went a long way. Since he retired, I have noticed that the new guy was raising the prices and was not honest, making excuses for the additional charges. Not to mention his bad jokes. I would rather pay a little more and have an honest mechanic. I get the feeling that they have lost a lot of business since Nick retired, and the new guy is trying to make up the money loss from the remaining customers. I had recommended many customers to this shop. Not anymore. It’s time to find a new honest mechanic. So long James Auto Service. Nick, enjoy your retirement, you deserve it. Sorry to see you go. You were a gem.
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