What clients say about Harbor Brakes in Garden Grove (CA)
Harbor Brakes was outstanding; truly a great experience. I came in and spoke with Tam at the front desk and told him I needed to be out within about two hours. Sure enough, the job was done in about an hour and fifteen minutes, which completely exceeded my expectations.
The car was in and out, and everything came out great. The entire staff was friendly and hardworking, and the office was very clean and welcoming. If you do have to wait, there’s a TV playing movies, which makes it a really comfortable environment.
Tam is professional and knows exactly what he’s doing. He’s knowledgeable and straightforward, which I really appreciated. As a local, it was great to find a solid, reliable shop right here in my area. I’ll definitely be coming back for future work, and I believe they also offer other car modifications; just make sure to ask Tam.
Thank you, Harbor Brakes. I really appreciate you guys.
This is my first time coming here. I was very impressed by the mechanic. Who spotted many things that the other shops Did Not let me know grateful for the quality work that they have done on my car. My brakes work awesome and the emergency brake as well.\n Which the other shops have never fixed? Will be coming back in the New Year to have the rest done. I received a good value Add a noise in my rear end, which needed New bearings. No more noise, smooth. Thank you, harbor brakes would recommend this shop to anyone good people
Awesome service and team! Brought in some custom off road mods that I needed attached to my truck and they provided the service I was looking for.
The mods look great and professionally installed. Will be bringing my truck there for more mods and service in the future!
I usually do my own oil change but I'm visi6my son and there no place to do my own so my son recommended harbor brakes to me. They were honest and prompt. Overall a very good job. I'd come back and would recommend.
I bought 2 sets of tires from Harbor Brakes recently. The staff was friendly, patient and knowledgeable. Richard gave me a few quotes and would tell me when his prices were mot competitive. I ended up with 2 sets of Goodyear and the prices were very good. Importantly, it was Richard’s honesty that won me over. The tires were installed properly and quickly.
Dealership said I needed my rear breaks replaced. Got on yelp, searched for business near where I live found this place, sent out message for quote. Waited not long then received back message from them and others. They def had the best price. Called them took my car in. They did the job great and great customer service. I feel good taking my car here very trustworthy people working here. I will definitely come back and get my front breaks put on here and for all my cars. Thanks guys for your great work.
Harbor breaks was so friendly and quickly got me an appointment to fix 2 tire pressure sensors on my 2013 Prius. They were professional and most importantly did a great job and gave me a great price! Highly recommend!
Harbor Brakes should be the only place you go to! Amazing service, they took care of my Audi so quick, full brake job and it drives smooth like butter now! Great place and great prices, skip the dealership you won’t regret it.
At Harbor Brakes they have great customer service and they know what they’re doing over there! Also you can’t beat them price wise. It’s a no-brainer. Take your vehicles to Harbor Brakes!
Boy! Am I glad I found Harbor Brakes! My niece was in town with her 2015 Kia Soul and I could tell her brakes were bad -- I couldn't let her go back to Phoenix with brakes that bad. I asked around and a couple of buddies mentioned Harbor Brakes. I "researched" and saw that they have a great Yelp rating with a lot of reviews, so I decided to drop by to check them out, in person. The service writers are friendly and knowledgeable. The cusomer/waiting area is clean, well lit, and has reasonably comfortable seats, a good TV, and snacks. The shop is clean and well organized. The brake technicians/mechanics are no-nonsense, and focused on getting the job done -- quickly and professionally. I did 4 wheels, brakes and rotors. The job was completed and road tested in just over 2 hours -- and the price was fair and VERY competitive. I enthusiastically recommend Harbor Brakes and say, "Thank you for great service and a job done well."
Oh definitely five stars!! The first thing I noticed was how friendly they were… I called told them the make and the model of the car, And what the problem was… Soon as I walked in the door I gave him my name and my phone number and he pulled everything right up printed the Paperwork And that was it, two hours later it was done.. this is the second vehicle I’ve had there… And this thing runs like new… No hassle, no b.s. If you want, you can even use me as a reference…
Horrible business. I am a returning customer that texted them for a quote for an oil change plus brake fluid service. They never responded so I called them around 1pm directly to ask for the price. The guy who picked up said Tam was out for lunch but he would let me know after he gets back. Fine, guess what? The whole afternoon passed without Tam returning my call or text. So, I called them AGAIN around 4pm and I asked if I am speaking to Tam and the guy who answered kept joking and said “No, this is Juan” while laughing. Really?? The only reason why I kept following up was because I was a returning customer who wanted to support this business. I guess they don’t care anymore. Well, they completely lost my business for my multiple vehicles. I have many friends in OC and will not recommend any of them to go to this place with their immature and unprofessional staff.
Great customer service! Reasonable prices! Competent mechanics! They go out of their way to ensure excellent service. They fixed poor repairs from Expertec Automotive in Huntington Beach. I will be going to Harbor Brakes for all my repairs going forward.
We started bringing our cars to Harbor Brakes over a year ago, after spending way too much money at a chain place that seemed legit. We EXPected EXPERTS of car TECHnology, but found out that they were charging us but not putting in the new parts.
Then, we found Harbor Brakes, and they have excellent customer service, honesty, and the best prices. We have been customers for over a year now, and we drive an hour for car service because we trust them with our cars! I recently attempted a new place closer to us, but I still saved over $400 on all new brakes and rotors with Harbor Brakes. I highly recommend them!
Harbor Brakes is an excellent shop for essential repairs and maintenance services. The front desk associates, especially Tam and Juan, are kind, helpful, and always honest and upfront.
Juan took great care of me and made the entire process smooth — from quote to drop-off, payment, and pick-up. I had the brakes and rotors replaced on my 2016 Civic, and they installed R1, a brand I know and trust. I dropped my car off at 8:30 AM, and it was ready for pick-up by 10:30 AM.
After the service, they also provided a quote for future repairs based on a complimentary vehicle inspection they performed. I trust their recommendations and will likely return in the near future to complete those services.
Overall, it was a great experience, and I’d happily refer friends and family here. Thanks to the whole team!
I had a fantastic experience at this tire shop! Tam was incredibly helpful — quick, responsive, and genuinely professional from start to finish. He made the whole process smooth and stress-free. Whether you’re in for a quick fix or something more involved, Tam makes sure you’re taken care of without delay. Highly recommend this place for anyone looking for great service and quality work!
They are very professional and easy to communicate with. They changed my brake pads and rotors at a fair price, and even gave me a discount for it along with a discount on a new battery. They felt honest and trustworthy. I’m glad I found a reliable auto shop for all my car’s needs.
Called and came right over. Thought I needed new brakes. Was ready to pay for the brakes and service and go to find out it was just dirt. Tam & Richard were so honest. I recommend you come here for your car needs. Thank you. I’ll be back.
When a $25 anywhere else to mount a tire is $45 with them because the nicer car you drive I say NNNNNOOOOOOO AND SO SHOULD YOU.
To top it all, after the guy at the front desk looks at the car and just throw a number and being asked about his answer was and I quote: "be that's what I charge".
Now it's up to you guys and gal's if you too wanna be treated like this. I wasn't going to get along with that!
Appointment scheduling was easy. Brought my car in and got new tires with alignment done. Driving my car now is so much more comfortable thanks to the guys at the shop.
Update to existing review:
3/25/25
Superb service! The team at Harbor Brakes helped me replace a flat tire and was able to upgrade my headlights to make it brighter plus fix my backup camera. Reliable, transparent, and overall amazing business.
I very rarely will leave a review anywhere, Harbor Brakes just hits on all cylinders! If you need a mechanic there is no better shop in SoCal! From the moment I walked in without an appointment I had an amazing experience. The team was friendly, professional, and took the time to explain everything. The pricing was fair, transparent, and way better than I expected. My car runs like new now, and I'll definitely be coming back for any future work. Highly recommend this shop to anyone looking for reliable, honest service!??
Clean inside, great service, and great prices. Came in for an alignment. The guys took care of my lowered car. They redid it multiple times even after it was still pulling and the numbers looked good. Shows the effort they put into satisfying their customers.
Turned out to be an issue with my coilover adjustment and the alignment was fine, but they were happy to help rather than being annoyed at the car. Super nice guys and better prices than other shops I called. Would recommend.
Wow talk about a great experience. The shop staff were super friendly and respectful. They didn’t try and sell me anything I didn’t need . I felt they were honest and the pricing was very competitive. They had me in and out in a reasonable amount of time.
I did go in there for something simple, but I felt that the shop was running a very honest business. these days I think it’s really hard to find an honest mechanic. I have a recommend the shop. We definitely plan on taking our cars back..
Took my 2022 Toyota Sienna XSE to their shop yesterday. All 4 of my tires were bald and showing the thread from underneath the tread. It was a possible blowout situation. They immediately got me a great price on 4 new sports tires with installation and alignment. I made my appointment for the following day at 11am. They were prompt professional and courteous. My car was ready within 2-3 hours and I am so grateful. Am definitely coming back for more service. Would definitely recommend!
Fair prices, honest work, and easy communication. The staff is knowledgeable and provided excellent advice on what needed to be done, with no hidden fees or surprises.
This is the first shop in my area that didn't refuse to work on my electric car. They corrected my alignment with aftermarket parts perfectly and I'll be returning for new shocks.
If you have a Tesla, this is the place to go for your tire and suspension needs.
Harbor brakes is my go to place whenever i need something done with my alignments, but they offer so much more! The staff are friendly and their technicians knowledgeable and they are lowered car friendly!
Ive been going here for many years and will continue to do business with them for as long as I can drive. Appointments are not necessary, walk ins are accepted! The prices are fair considering how other places charge much more for less.
The 5/5 star review is well deserved and i will come back again when i need something done
I absolutely love going to Harbor, usually when I go they see my issue right away, no waiting, and knowledgeable. Very friendly and family oriented atmosphere. Prices are great, I bring all my cars here. My work allows me to communicate with alot of people, I’ve sent many many people to Harbour Tires, for Convenience, Location, Price, and Knowledgeable Staff, but they are also a super group of people. #highlyrecommended
This shop went far and beyond for my setup on my 18 silverado. Richard worked his magic to get the backordered eibach pro truck lift system delivered in a week. The install was quick and within a few hours I had my truck ready to go. Harbor tires is a one stop shop for all your vehicle needs.
Update : came back 2 weeks later to install the tires, maxtrac 1" shackle lift kit and an oil change. Once again I am happy with the quick and professional service. Thanks again David and Richard ?
This place Rocks!! They installed my brake disks, pads, brake lines, and did a complete fluid flush. I brought in all my own parts. They were very friendly and helpful. They have a big picture window where you can watch them work. I got there at 8:30 and they took me in right away. They worked on my car for a solid 5 hours. They were very careful and meticulous about their work. They triple checked everything then checked it again. They torqued my wheels to factory spec. To top it all off they charged me half of what several other shops quoted me. There were a couple shops that came close in price but not close enough. If you want the job done right, you want to be treated like a valuable customer, and you want your car treated like it's special then this is the the place to go. Talk about getting maximum value for your money. I can't say enough good about Harbor Tire. They Rock!
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