What clients say about J F Towing in South San Jose Hills (CA)
LAWSUIT coming! When I was arrested last night, the police gave the keys to my car to the towing company. I had My passport with the new ID license which is almost $50 along with My medical information as well as my children with the debit cards, cash in the car, which is missing including My expensive Insta360 X5 camera and right before I got arrested. I used that camera when I was playing basketball at a fitness center, and it shows proof that I used it there. So if my camera is missing them, where is it? Not to mention that there are other things that they put in my car that does not make any sense in the items are not mine. I contacted CHP and made a police report so there is going to be a strong investigation in this because it looks like you guys put stolen items in my car and that is not how a smart thief should be.
Used them after a accident not by choice but they just rolled up on me. They took my Van to there yard and ripped me off! I Stole STOLE MY TOOLS OUT MY VAN! couldn't believe it. It was a company vehicle i should have pressed charges! This review is so for real i have photos when they took my van to when i went to the yard. You whats funny is that they didnt want me to put my locks on the van this was my first visit i needed to get things out of it! FACT CHECK ME PLEASE!
The person driving this tow truck has no respect for handicap parking. They came to a soccer practice and think they are VIP and parked in handicap without having a handicap placard. When there’s people that actually have a handicap placard and need this handicap parking. I would 100% NOT RECOMMEND !!!!!!this company.
REPORTING THIS COMPANY TO CRIME PREVENTION.
Do NOT conduct business with these thieves.
Under California Code, VEH 22658
(2) The vehicle has been issued a notice of parking violation, and 96 hours have elapsed since the issuance of that notice.
They illegally stole my car and money. I parked my car at 11:30am on 1/25/25 and was conducting business at a plaza they towed my car at 12pm 1/25/25. I called the police and they told me JF towing took it. I called them and they said to come pick it up. I went to the site and they said I had to make an appointment now. I got upset and they said I need $530 cash to take it out. I went to go get cash and went back to pick up my car. The guy then said how do I want to pay. He could've taken card the whole time but decided to waste my time. I have statements from my bank that I bought stuff at the plaza. They did not care and said the plaza didn't want my business. They also said the manager of the parking lot was the one who told them to tow the cars. After I paid and got my car back he tried to scare me saying the plaza has cameras. I went home and called the property manager he said he never told him to tow my car and that he had to chalk the wheels to see how long they were there and he told me to make a complaint. I called the tow company and I let them know I was going to file a police report and talk to crime prevention on Monday. The guy then said let me talk to the guy and find out what happened and called me back to tell me to pick up my money that he took after stealing my car. I called the police and let them know the whole situation and they said they couldn't do anything but the tow company put for police log/badge# 1063 and the police officer said they don't have anyone with that number. The tow guy came out saying it was a mistake and it was my lucky day to be getting back my money.
While the other tow companies in town all had 2.5 to 3 hour wait times or hung up on me, JF towing was polite and showed up in only 25 minutes during rush hour. Thank you!
excellent service, quality trucks in good condition, they took great care of my vehicle, I canceled AAA for being junk service, this company gave me more and better service than one of the largest in the usa, congratulations friend, stay awake
A business is as good as its owner, which is what makes JF towing exceptional. Juan has always taken great care of my cars, both during tows as well as storage. Don’t go with a big name/ small service company, go with JF towing for sure.
The best towing service!!! I’ve used them a couple or times and they have always been professional and prompt. Would recommend to anyone looking for a towing service.
Don’t waste your time calling this tow company. The man that answered the phone was rude and wouldn’t help me even though JF Towing was the company posted on the signs in the parking lot. It was after 10 pm and it sounded like I woke the guy up. They advertise 24 hour service but this guy didn’t want to be bothered. I was stranded. I called a more reputable tow service which was happy to help me out. I’ve contacted the owner of the complex and encouraged him to drop JF Towing. I would not recommend this company at all. If I could give them a zero I would.
Professional, prompt and courteous service. Answered phone and the pricing was given right away. Towing truck arrived on time. John is courteous and people person. He completed the job quickly. A very nice experience. Would certainly recommend to family and friends.
Keep up the good work>
Es uno de los peores lugares de san Jose ca. Son unos abusadores me dejaron sin dinero, en realidad se llevaron mi carro por estacionarme unos minutos en línea roja de bomberos y me cobraron 410.00 dólares. Son unos ladrones.
was supposed to pick my car up through AAA service. Called needing all my information again. Then proceeded to be aggressive in tone and kept asking if it was lowered. I informed him it was at most 1/2 inch and that it had no effect on going onto the flat bed (AWD vehicle must be on flat bed) and that I had no issues the previous day when it was towed to my house. He kept repeating his question on if it was lowered and when I repeated that it was towed with no scraping or needing for alterations less than 24 hours previous he hung up on me. They never showed to check the vehicle. It is higher than a stock height BMW or mercedes so there should be no issue.
Where should i begin.. First of all, their estimated arrival time was supposed to be 30 min., but it took him almost 2 hours. Second of all, he honked at a scared dog crossing the street when the owner was about to get him. Lastly when i asked him to help me push my car into my garage, he said yes but as soon as i got off the jerk took off!
JF Towing arrived 45 minutes SOONER (15 min til he arrived) than the first place I called, AND cost $15.00 LESS! Excellent and very curtious service. It took the guy less than 5 min to get me going again.
I recently had mechanical issues with my car and got in touch with JF Towing thinking I was going to need a tow. Upon explaining the issues to the driver, he was nice enough to check and perform a few diagnostic items since the issue actually seemed fairly simple and to my surprise, he was able to get my car running again in no time! Will definitely be using JF Towing again in the future!
I have used JF Towing a couple of times--once when I was stranded on freeway and another time when I locked myself out of the car. JF Towing responded fast and the service was friendly. As a family-owned business the drivers are very personable and they care, which is really nice when you're stressed. I would highly recommend them.
Fast Response and Excellent Service. Safety was a huge concern while i was stranded on the side of the road. Thank you JF Towing for your quick response!
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