This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback for LKQ auto parts dismantler in South San Jose Hills, CA, sentiment is mixed but leans positive: many praise helpful staff—especially a responsive manager—and quick resolutions/turnarounds, while others report poor phone support, rude interactions, and difficulties with warranty validation. Yard organization, inventory variety, pricing, and part-finding ease aren’t clearly described, so confidence there is limited. Overall: 71/100. Best for those who value service-oriented staff but verify support channels first.
What clients say about LKQ auto parts dismantler in South San Jose Hills (CA)
Horrible customer service Jason hung up on me over a simple question that I asked not before he dropped a rude comment stating “I don’t know what is wrong with you people” I have called back 7 times trying to speak to someone else to order the part I need and the calls go to hold then disconnect with out even being connected. This is the worst experience I’ve had when ordering parts through this company.
Since I started coming to this store, I've consistently received excellent service and support from the Manager, Joe. He’s been very approachable and easy to talk to, always making sure to to get what I need in a timely and efficient manner. Joe has made my work days smooth, allowing me to get back to it quickly.
LKQ This address has more the one facility. I delivered a load of Beverages. To first dock 1-10 app wast was at 2pm got here early and got off loaded early dont know if this works all the time but it did for me . They don't open til 9:30am thank you so much
1775 Monterey Rd, San Jose, CAUsed auto parts store
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