The Jkf location did an amazing job. Rod and his coworker Trey took care of me in less than thirty minutes and I left with a huge smile. Saved me money, time, and a headache. I can't thank them enough for the excellent customer service and fast turn around time.
Very courteous and helpful. Went to get a watch battery changed and it took less than a minute. Also they replace watch batteries for free on Saturday's.
Very friendly and helpful. Came in for a new car battery and they were quick with getting me checked out and installing the new battery. I will absolutely be back in the future.
I Just literally left BO. Drove up requesting that they check my battery for charge. Jacob was right on it. Checked and replaced my battery, which was still two months within the warranty period. I got a new battery, free under warranty. I was only there 10 mins! I appreciate Jacob so much!! I highly recommend Battery Outfitters for all of your battery needs!!!
The folks at Battery Outfitters are great. We have gotten several free watch and key fob batteries. We’ve bought several flashlights and all our batteries there. They have great products.
Excellent customer service! The free key fob battery service is such a great deal for customers! I will definitely be back for all my future battery purchases!
I’ve used Battery Outfitters 3 times now and have left feeling satisfied, taken care of and back to safe travels on the road each time… I just wanted to give a shoutout to Winter- she is compassionate, supportive, and very friendly. Winter helped answer all my questions with ease and kept me informed of the entire process from start to finish. Seeing the way Winter handled other customers with professionalism and integrity was beautiful to see; as someone who has worked in leadership in customer service roles for most of my career, I commend her on such amazing customer service. Shoutout to Jacob, as well, for his top-notch customer service, too. The staff is awesome!
Cadence was very courteous and knowledgeable on battery installation for watches. I am so grateful to have my old time keeper back. We have had so many GOoD memories. Peace & Gratitude Battery Outfitters
10 cents a pound!? Give me 300 your can sell it for 600. For a good battleborn battery. The lady said "why would you wanna sell a good battery" because a tree destroyed my camper and now I have 7 almost new battleborn bb10012 batterys. Wth am I gonna do with 7 batterys.
The quality of the products and value of the service is amazing. I've only returned one item that I bought there, and the transaction was flawless. The staff is extremely knowledgeable, kind and helpful. The prices are always reasonable and customer service is excellent.
I have to give a shout out to Store Manager Stephen Hearon completing a task that so many that are equipped could NOT handle and during the holiday. He and his crew are awesome and I will forever be greatful 6 house batteries for our RV(they even installed them). Time to hit the road!!!
I believe his name is Steve but, anyway he was very nice, professional, and quick. He checked my battery, retrieved the appropriate replacement, explain my options, installed it and got me back on the road again. GREAT EXPERIENCE! 6/3/2024
Updated May 2024:
Still very friendly staff, and the best place I found about batteries. Saved me over $70 compared to the local auto store.
Original: Super friendly staff, and the best place I've found to buy batteries. I've purchased car batteries, lawnmower battery, and speciality batteries. When I need a battery I pass all the big box stores and shops and go straight here. Never had an issue. The best warranty is the one you don't have to use!
I thank you Stephen, for diagnosing my truck battery and blessing me with a new one. You and your team is awesome. They are blessed to have you as an employee. You are a great leader and should be elevated within the company if you are not already. I am very greatful because I would been able to afford that same battery. Thank you God bless you and your family.
We are overwhelmed with gratitude towards the fine gentleman of Battery Outfitters. I can't thank Stephen and Cadence enough for their incredible kindness. In a moment of desperation with all our RV batteries dead, they not only helped us jump them but also allowed us to charge overnight in freezing weather. Their generosity and compassion turned a tough situation into a heartwarming experience. A heartfelt 5-star rating for Battery Outfitters!
I have had nothing but exceedingly great service from this location for the last 5 years that I e known about them. I want to give a special thanks to Cadence for going out of his way on this 104 degree temp day to help me with my battery. His customer service and experience deserves an A++ but whether it’s him, John, or Jordan, I’ve NEVER been dissatisfied. I’m rocking and rolling and ready to hit the road again!!! Thanks Battery Outfitters JFK!!!!!
These guys were top notch all the way around. My truck’s battery was dead down a bit from their location and they were willing to come and give me a jump and test my battery and alternator for issues; all for free. Then they offered another battery for my truck at a great price and installed the battery for me at no extra cost. Very awesome guys and great experience.
These guys went above and beyond to help us out! I haven’t received this kind of customer service in many years. Stephen took the time to help my husband diagnose the issue we were having with our much needed RV batteries. He was so honest and I felt like he was truly trying to help me rather than up sale me. We were in good hands and I highly recommend this business!
Amazing customer service! I brought my work van up to them, I had overloaded my batteries on my inverter system. Stephen was amazing he was able to reconnect my wires, and order me new batteries. I highly recommend them and will be back anytime I need batteries. They really know what they are doing and extremely helpful!
Today, Jordan took great care of me. These folks at Battery Outfitters have always beat the competition. Quality products and even better customer service. Today, I was in and out in less than 4 minutes. No sales gimmicks, no pestering to upscale…. They know what you need, tell you the options and coverage, and get you back in the road. Great group of folks here! Thanks again!
Stephen is one of the BEST guys you can deal with in any business. As a business owner, I know how difficult it is to keep up with everyone but he always seems to find a way to go above and beyond. Great place, great prices and great management!
I'm purchased (self-install) from this store a few times in the past and have been impressed with their knowledge and customer service. Today, after having a battery issue over the weekend, I returned due to my past experience. Once again, the guys were great. Super knowledgable, super friendly and installed the battery in my car while I waited (I wasn't expecting them to install it). I highly recommend this store and their staff.
The team there was so helpful and kind. They were able to help me right away and share some laughs. They recognized I was going through a tough time and totally went above and beyond - to the level of restoring my faith in humanity. Go here for anything you need and they will do everything and anything to help. If I could give them 100 stars I would! They now have a customer for life!
Stephen Hearon has to be one of the most upright person to manage a business. He’s fair, honest, and customer first. I had a very difficult situation that he didn’t hesitate to take care of and get me on my way. I have bought quite a few higher end batteries from him and won’t do business anywhere else. The service alone is worth coming in for. When you need a quality product and even better after the sale service you can’t beat this location.
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