This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews, Korbin Towing & Recovery in North Little Rock, AR scores 58/100. Positives cite efficient diagnostics, fair long-distance tow pricing, friendly staff, and above-and-beyond help (rides, lodging). Negatives are severe: reports of overcharging beyond quoted rates, disputed invoices, parts said to be replaced but allegedly not, and poor follow-up, raising trust and professionalism concerns. Response times range from prompt to unhelpful. Pricing feels split between fair and inflated. Little detail on inventory variety, yard organization, or ease of finding parts. Overall: inconsistent service.
Address:
2201 Rodgers Rd, North Little Rock, AR, United States
What clients say about Korbin Towing & Recovery in North Little Rock (AR)
I am writing to share a formal warning regarding my recent experience with Korbin Towing and repair under the owner of Mr. White. Our experience was highly unprofessional and lacked transparency, resulting in significant financial loss and unresolved repairs.
We initially took our commercial truck to Mr. White to repair an oil leak. Despite being paid for the repair, he failed to fix the issue. When we addressed this, he claimed the leak was coming from a different area and required additional payment. Even after a second attempt involving an insurance claim and significant out-of-pocket costs, the truck began making severe metallic noises within 100 miles of leaving his shop. Mr. White subsequently ignored our attempts to contact him.
Ultimately, we had to take the vehicle to a reliable shop to fix the original issue and the additional damage caused by his faulty workmanship. This resulted in nearly $13,000 in costs to rectify the situation. Please be advised that we took this matter to court and successfully won a judgment against him! No matter how he tried to flip the narrative and told all these people LIES, we still WON! The mechanic that did the work was one of our witnesses.
We were warned by so many people not to take anything over there to him to repair. Welp, the people were absolutely right, all of them!!!
I strongly advise against using this facility for any automotive or commercial truck services. Don't even take your kids' power wheels to let this guy or his shop fix them!
Do not go to this place for any truck repairs or maintenance!!! We were driving close by from PA when our 2021 GMC Sierra 3500 went into limp mode, took it to korbins shop, they diagnosed and told us there was a misfire on cylinder 1. They replaced the 1 injector as needed but never replaced the pigtail for the new injector. Our truck only lasted a couple hours down the road after that, and we had to get it towed home to PA. The invoice clearly stated the pigtail was replaced but our mechanic said it wasn't, so korbins lied to us, and refused to give a refund for not repairing it correctly. I do not recommend this place, save your money!!!
A person like this shouldn't be able to work as a mechanic, We called for a road service, He agreed to charge us 175 per hour, after two hours He charged us more than one thousand bucks, He'd threat us if we refuse to pay that amount of money. first and last time trying to make business with this guy. The truck was stopped in OH for the same problem, this people didn't change to parts he charged for.
Our experience with Korbin Towing was incredibly disappointing. After our truck broke down on the road, a roadside technician arrived and performed a repair, assuring us that a new DEF pump was installed.
However, just 60 miles down the road, the same issue occurred. When we contacted them for help, the technician refused to return, insisting we bring the truck to their shop. Despite paying $2700 for a supposed complete fix, we found that the DEF pump was never replaced, only tightened. Additionally, DEF leaked all the way from Arkansas to California, even though we were told the pump had been replaced.
This level of dishonesty and incompetence is unacceptable. We had the truck inspected at our own shop, where it was confirmed that we were charged for a replacement we never received. This has been the worst experience we've ever had, and we strongly advise others to avoid Korbin Towing & Recovery
They was very efficient trying to find the source of the voltage spike of 15.5 they found the problem fix and sent me rolling down the highway chasing that paper agai
Thank you so much to everyone here who not only fixed our truck but took care of us for a week making sure us and our dog were safe warm and feed! They went above and beyond for people who were just passing through
Its not the cheapest shop in town
But it was honest,
Got the job done
Saved us a lot of money on parts
Because the truck was not finished by the end of the day on Friday, they put the driver in the hotel, gave him a ride and paid for it.
Tramelle if i have questions in Little Rock
I will see you again
Thank you very much
The job: DD15 air compressor with air dryer assy and all the hoses
Website
