Joes Garage in
North Little Rock (AR)

I called this shop a few days ago and they are so rude. I then went to their website to check them out and whoever their “owner” is has no business talking to people like they do when replying back to their reviews. I have never is my life seen something so unprofessional. Just because of the rudeness and the “owner “ I will never contact them again and I will make sure no one I know does either. .

Save your money and your sanity, just avoid this place. If you need proof read the 1 star reviews and especially the responses from the shop. They might be decent with oil changes and brakes but avoid them at all cost with any other concerns. Misdiagnos and do not stand behind their work. Where's your 2 year 20k mile warranty? Car didn't even make it a half mile before ck engine light came back on. Per their response on needing to remove the clock spring. The engine is a 5.0, you’d need to remove the engine to perform this repair. I work at a reputable repair facility. Your biggest mistake here was cheating someone with resources. Shame on you for sending a family with 3 kids under 7 down the road in 93 degree weather with a vehicle that wouldn’t go over 40mph to drive 4 hours with the AC out because you have no business doing repairs beyond tire rotates or battery replacement. And I’m not sure I would trust you to do that..

Trusted them to do diag and do a repair, charged for it but it wasn't done. After repair was supposedly done took to a different mechanic who walked me thru everything and showed me the carbon marks on my spark plugs that were supposedly replaced. DO NOT TRUST THIS BUSINESS read all reviews and how mean the person responds to all the complaints from previous customers who were also ripped off.

We recently took our truck to Joe’s Garage and spent over $700 to have an issue fixed. Two days later, we picked it up and immediately noticed the truck was performing worse than before. Within five minutes of driving, the AC stopped cooling, the truck began shaking when going over 45 mph, and the check engine light came on. We returned to the shop to express our concerns and were told the repairs were not under warranty. They refused to fix the new issues or take any responsibility—and they also refused to refund any of the money we spent. We’re extremely disappointed in both the quality of the work and the lack of customer service. Unfortunately, we cannot recommend Joe’s Garage based on this experience. Update: Staff was dude when we told them the issue. We took to another shop who we trust and they told me this shop did not do any work they claimed to have performed. And there was so safe way to do what they said they did in the time they did. Our truck is so much worse. Check engine light came on TEN minutes after leaving. Scammers are everywhere. Do not use this shop. They clearly take advantage of out of down families.

I was changing the rear brakes on a 1996 Toyota Starlet right hand drive got one side in and the other side the Piston seized up. Needed a new brake caliper, contact people in the UK and Japan and no one had rear brake caliper replacements. I found a rebuild kit and call a lot of mechanic shops by Russellville and some in Little Rock. No one could rebuild it until I contacted Joe’s Garage. I just want to say thank you to Joe’s garage team and their friendly staff! My son was so happy to get his car back and driving! I would highly recommend them for any service!!!

DO NOT take your vehicle to this shop! They had my truck for four months, they forgot about it, then said it was ready. They didnt fix a thing! The ONLY reason this place is in businesses is because of the Buy here Pay here car lots. They only use this shop get the junk cars they buy from auction, off their lots!!! Caveat Emptor!!!!!!

The owners can’t take accountability or apologize to victims of their employees and their own actions. Between people being bullied and misgendered, to them literally wrecking other people vehicles, to terrible customer service I would NEVER use or recommend this place to service anything.

We brought in a difficult vehicle to work on for a few issues. They spent a lot on time working on it, and got the primary issue corrected with a lot of testing and work. We really appreciate the effort, not many places would even have attempted it. We used them for all our vehicles when we lived in Little Rock. We have since moved to Colorado, and brought this vehicle in while we were visiting family, because we trust them. It was great to see Stephanie again after six years!

Took my van there for an alternator replacement. In the process, they wrecked it. Damaging the front end. I have taken it back twice for overheating. Seems like every few days, it's something else. I contacted an attorney. I will never use them again nor recommend them.

My experience was great. The work was good and they got my ride back in a day and half. I will be back if a need comes up.

At the beginning, it was nice. Everybody was talking accordingly, but after a week, it was only Call about money List of repairs some things on the list they did not do so if you are taking your car here, please make sure you check your parts I would prefer you to go to any other shop than this one. They are a rip off all about money.

Had an incredible experience. We were on a cross country road trip and our driver door was jammed and wouldn’t shut all the way. After calling several other mechanics in the area we found joes garage. They got us in the next morning first thing and fixed the door quickly. Such a savior to us for our long trip ahead. Great service, thanks so much!

Lady on the phone needs an attitude adjustment. I was looking for a shop to help time the engine in my motorhome. I was on hold for 10 minutes just for them to send me to another person who sent me back to her. When I explained what needed to be done, she went off with a terrible attitude. Wouldn’t recommend calling them for anything.

Joes Garage service is absolutely fantastic, Ms. Stephanie the head of front office was excellent at communicating. if could give 10 stars I would. I had my 2014 Ram 5.7 engine rebuilt. When every mechanic declining to work on that hemi engine. Joes took her in with no hesitation. Ms. Stephanie recommended the best option for my vehicle. If you are looking for great customer service alongside with great mechanics go to Joes Garage. They’re a bit pricey but it 100% worth it when you don’t have to worry about issue out of your vehicle again. 1000% recommendations

Quick oil change! Service was friendly and fast. Spent no more than an hour in the shop without an appointment. All fluids were topped off as well. All for a reasonable price!

I went today and got my oil changed and like always received great service. I have been using Joe’s Garage for 20 years. I started going to Joe’s when I got a bad set of tires from a tire shop. Thank you for always taking great care of my vehicles.

Went in to have my truck looked at because it was running rough.They found the problem and ordered the parts and fixed it while I waited. My truck is running great would recommend them to anybody. Great customer service! They explained everything that was going on and fixed it. Thanks Joe's!

I've been taking 3 of my cars to Joe's for the past 7+ years. They've repaired air conditioners, replaced alternators, done alignments, replaced suspension parts, done major brake repairs, and more for me. They've always been fair and honest with me. I recommend Joe's Garage to anyone in the area looking for a good mechanic.

Amazing service, if I was a local I would be a regular customer. Travelling cross country and had an issue with my car. Was able to get the car fixed within a couple hours, same day. The owner, Joe was super friendly and I enjoyed having a conversation with him!

Very pleased with the service I got at Joes. They are professional and did a thorough job of communicating what my options were with my 30 year old Volvo’s air conditioner. Cleanest auto repair facility I’ve ever been in which reflects their impeccability and caring about their customers.

I was given an 04 mountaineer that needed engine repair. They recommended a pre-owned low mileage engine. My vehicle was high mileage. I am very pleased with their service and kept me informed. My engine performance is excellent. No leaks anywhere. Did not have to return it anything. Work was performed correctly in the beginning. Thanks. Leonard Clark. Little Rock.

This review is the result of several previous experiences over the past year involving my 2016 Chevy Silverado and 2000 Chevy Impala. This shop was referred to me by a good friend after I had gotten an expensive repair estimate from Bale Chevy related to my fuel injection system. My friend explained Joe's was the only place he used now as they were "old school" honest and very competent. Well, they cleaned my throttle body on my Chevy and my truck has been in great running condition the past year, a fraction of the cost of the injector replacement the dealer said I needed. A couple other experiences have involved my 2000 Chevy Impala and in both cases, diagnostics and repairs were handled expertly and fairly. I have joined my friend as someone who now considers this shop my "go-to". The staff is friendly and the place just has a good vibe. Thank you. Victor Horne

I definitely recommend Joe's Garage. If you ever run into mechanical problems specifically while traveling & don't know who to go to, this is the place. They do more than just a great job, they really go above and beyond amazing. Everyone who attended us was very kind, supportive, friendly & caring. Oh, and a very clean environment too. Not only were we lost, but we found ourselves without any direction, nor guidance. Being in a different state, with many hours away from home, tired, & not enough sleep, was very devastating, & yes, stressful. Until we were recommended to Joe's Garage, I can honestly say they are lifesavers. I want to give a big thanks to everyone, in helping us and understanding our mechanical problems, needs, & finding solutions. Remember, if you need an excellent, honest & humble auto shop, then look no more, & go to Joe's Garage. We really felt at home, & part of the family. "Once again, thank you all so much."

I took my 2006 Toyota Tundra to Mr Joe and his team for some work on a wheel bearing. He also detected some other safety issues that rendered my truck unsafe. He gave me an honest opinion and honest work. I would highly recommend Joe’s Garage to anyone need good work and honest work on their vehicle at a fair price.

I took my car in because I had oil in my coolant reservoir. My car was overheating. The cashier had outstanding customer service. She also had an idea of what the possible problem could be. They told me it would be about 3 days before they could look at my car. On the 3rd day they called me and explained what they think the problem could be. They told me an idea of how much it could cost. They told me they may be able to have my car ready the next day. My car was ready the very next day. I appreciate them so much. Most places were behind close to a month. They got me in and out. They communicated well during the whole process. If I have any problems in the future, I will gladly take my car to them. I have a 2018 Dodge Charger SXT. They are the best! If I could rate them higher that 5 stars I would! Thanks again! Keep up the great work!

Didn't listen to the problem I had and said the car was making noise and shaking that I never noticed, still don't. Would not recommend since they didn't take the time to listen to my concerns and what I wanted the to look at. They might be a great shop but not this time. Sorry. Addition on 8/6/2021 in response to owners comment. We did stop by, who ever did the inspection said the car was vibrating so bad when stepping on brakes and that all the brakes and rotors needed replaced. The car was on the rack with the tires off. It would cost over $600 for them to do it. Pepboys couldn't find anything wrong with it and finally the last place we took it too said it just needed the brakes bleed after finding a leak and fixing it. Brake pads and rotors were fine. No problems since. Positive point was Joe's Garage did not charge for the inspection. We did stop by without a appointment. Like I said, Joe's Garage might be a good repair shop. Just not this time for us. And we saved from spending $600 dollars and not fixing the problem. Agree to disagree

Just moved to Arkansas a few months ago. And my manager gave me his machanic number in which is Joes Garage about issues concerning my alternator. Set an appointment and a next couple of days later, I'm around professional and honest people who has great quality experience and customer service. They checked into it and come to find out it wasn't my alternator but I needed new battery cables. Today's time it's hard to find honest people who do quality work. If I had to live back in New York again, I would literally pay to ship my vehicle back-and- forth to Arkansas to Joe's Garage every time I have a vehicle problem. They are that Great!!!! Spend your hard earned money with quality and honest and 15+ years of experience friendly people at Joes Garage. Quality work at it's Best!!!