I’ve had multiple services at Cantrell from oil changes to tire rotations to belt replacement to shock replacement and they always do a great job. The support people are always very courteous as well.
I used Cantrell Service Center to get a second opinion after being told the cost of repairs would be $9500. These guys identified the problems and fixed my car for $1800. I'm so thankful to have my car back. 🙏
I was extremely pleased with all aspects of my experience with this shop. The service writer was very pleasant, The mechanic was very thorough and extremely knowledgeable in diagnosing the problem and recommending the best remedy. The charge for the repair was very reasonable. This shop will be my first choice from now on.
I would give ten stars if I could. I was having issues with my push to start. I had my starter and gear shifter replaced. Very knowledgeable and answered any questions I had, explained very well in terms I could understand. The attention to detail and care is the best I’ve ever experienced.
Quick and courteous service. Had me out in under an hr for an oil change and tire rotation. Will definitely come back and recommend them to friends/family
The staff was really nice. I dealt with Kelli and she has been so helpful and courteous to me since day one. When I got my truck, I was so pleased. I highly recommend Cantrell Service Center!!!
Had some issues with fuel injectors and engine coil connectors. I’m always worried about how much vehicle repairs will be, but the price was great & they were very fast. Great communication.
I had a great experience at Cantrell Service Center! Their next appointment was a few days away, but they offered for me to bring my car in on the same day as I called for brief diagnostics to make sure it was safe to drive until my appointment date. I also appreciated that most of my contact was with a woman, and she checked my knowledge and understanding of various things before explaining them to me, so I never felt talked down to. Finally, no one ever tried to upsell me on repairs or services I didn't need. I will definitely go back!
There didn’t turn out to be anything wrong with my car, but I will definitely be taking it back there if I have any issues. Extremely professional, willing to work with you, and thorough knowledge in vehicles and repair. Everything was explained to me and I am grateful for their help.
Beyond excellent! They rotated my tires and checked fluids for me. Charged me for rotation only and gave me an easy-to-read report. Seems like a good group of people work here.
Broke down on the way to Missouri, called the shop they had it towed and fixed really fast! Got us back on the road and Kelly was very knowledgeable and professional. If I wasn’t 3 hrs away I’d come here for all my service! Best place around
Called and verified they would road force balance oversize tires that were a little chewed up on a Jeep. was assured it would be no problem. set an appointment and verified the $20/tire cost. drop the Jeep off, and I get a call 10 minutes later that the price I was quoted is incorrect because "she's new, so she doesn't know" and it was actually over double what they already quoted me. they did offer to come down on price some, but still more than the original $20/tire I was quoted.
35 minutes before it's supposed to be done they call me and go thru a laundry list of issues as to why they can't road force the tires and they can only balance them and not guarantee that the balance would fix the shimmy I got at speed.
They finish, let me know it's done and I go pick it up. pay my tab and go to leave. the center cap on the wheel was missing, my glovebox and center console are hanging open, greasy steering wheel and they couldn't even be bothered to put the seat back where it was. (normally don't care about this but if I'm going to list the issues, might as well)
I understand that there are safety things in place to keep liability off them, but it would have been great to know they heard me when I asked my questions and even verified when I dropped off. this was my first time here, and I don't think I'll be back. They didn't really listen to me when I asked my questions and were kind of dismissive of it, like I had no idea what I was talking about.
Cantrell service center is a honest business that values quality work. Because of there dependable, honest, quality work, families can prepare for the costs of maintenance as they are often expected. At the time of maintenance they offer fair prices for their customers. Truly a unicorn in the car industry.
Quality service, they saved my day! In and out, fixed up ready to be back on the road quickly. I can't thank them enough for their team of help. Highly recommend!!
Entire team is incredibly nice, they took pictures and videos during the diagnostic testing, They send a break down of everything. Pricing was fair for the work and time they put into vehicles.
Great service! David, Brandon and company did a fantastic job repairing my old F-150!
Honesty, integrity and skilled competent repair, what more can you ask for? Plus, they saved me a quite bit of money! Highly recommend!
Would give more stars if we could. They got us in with a flat tire with a screw in it 10 minutes before they closed. Stayed 30 minutes late to help us! Everyone was nice and friendly!
We felt bad keeping them late.
But will definitely us them again!
Thanks a lot!!
Not impressed..... Stopped and talked to them about a 2005 F-250 no start. Knew from previous trouble shooting it needed a lift pump and the tank sensor replaced. After spending the money to have it towed their and having it all day, I get a phone call..... well, we aren't really diesel mechanics so we can't fix your truck. So I have to pay for another tow. But they still charged me over 100.00 for a diagnosis. If your not diesel mechanics dont commit to working on one !!
I moved here from Texas, and less than one week my car check engine started flashing.
My daughter’s friend referred me to an auto shop, but they couldn’t work on my 2011 Nissan Juke. (207,844 miles) to boot.
They referred me to Cantrell Service Center, and I was blown away with the customer service from David, Brandon, Kelli, & Kristin.
David was honest with me by letting me know he could fix it enough to get it up and running, but advised me to sell it because too many other issues not worth car value.
David arranged a shuttle for me…I must say no where in Texas could anyone get this type of service, thank you Cantrell Service Center
My car broke down @ 5:30pm and they helped me even though it was almost closing time. The mechanic came out & worked on it in the heat after 6pm (closing time) the front office staff were exceptionally kind & helpful. My car was fixed & ready the next day. Thank you so much for your kindness & professionalism! I’m now a loyal customer.
Had an unusual problem with our car door sticking shut. They were able to fix the problem and completed the work in the amount of time we agreed to even though it got more complicated than they anticipated. We’re happy with the work and found the staff to be friendly and helpful.
The check engine light came on on my 2011 Hyundai Santa Fe. Cantrell Service diagnosed the problem and communicated what needed to be done in a clear, understandable manner. They were able to get the repair done within a few days and at a lower than quoted price. I really appreciate their service.
This place was great! Unfortunately, it’s something Toyota will have to fix, but this was my third stop trying to determine the problem. The customer service was outstanding and I like that I got the diagnosis/report via text. But they also called. Very reasonable price, too. Thank you!
Top notch service! Knowledgeable, professional and friendly staff. They do the work correctly at an affordable rate. They also communicate well about pricing and issues. I will continue to use them for any auto repairs I need.
This is one of the most organized places I have ever gotten auto work done. They are extremely knowledgeable and stick to the time they tell you. I have had my truck in twice for service and the work has been very professional and very fast. This is definitely one of the best shops in central Arkansas.
From the first conversation by phone with Kelly, to several timely updates regarding the repair progress on my 1994 Chevy G20 Van, I was treated like I was the most important person in their world.
The repair was completed quickly and I was very satisfied with the price as well!
You owe it to yourself to let these fine people become your one and only service center.
They're honest ,they communicate very well,
and they have professional and talented technicians.
I highly recommend Cantrell's Automotive Service to you, your kid sister, your grandmother, your next door neighbor, your boss, and even your bookie!
You'll thank yourself a million times for letting these wonderfully skilled folks guide you through the repair process as professionally as they did me!
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