Came out to E.River back to Anchorage AK safely even on the coldest day...-15. Very polite, fast, easy to service. Driver was great guy, friendly. Thank you ! Merry Christmas Definitely will use in future when needed
Michael Was outstanding at dropping off a car into my shops bay for one of our customers Excellent Service, Great confidence, and a friendly smile. Thanks again Michael
Had to get my car towed which can be a frustrating stressful experience. That was not my experience with JT towing. They were great! Quickly seamlessly got the car loaded and unloaded. Stephane from dispatch was pleasant and really helpful. My drivers name I can’t remember but he was efficient and quick. Would call them again !
Edit: they lost the drive line to the rv so it's not drivable now.
JT Towing was great to work with. The only company we called that was able to come rescue our 37' rv from the side of the Glenn Hwy. Thanks to that team for showing up and delivering
MOST HONEST LEGIT TOWONG COMPANY IN ANCHORAGE!! THEY ARE FAST TO RESPOND AND THEY ARRIVE QUICK! PRICES ARE THE LOWEST IN TOWN ...CANT BEAT THESE GUYS THEY ARE THE ABSOLOUT BEST!! THANKS JT TOWING!!
Arrived my insurance used them was expected at first to show up 35-65 minutes. 66 67 68 69 70 "arriving soon" 71 72 73 74 75 76 77 78 79 80. ETA revised to 15-35 minutes. 36 37 38 39 40 41 42 43 44 "arriving soon" 45. You get the point.It took them over 3 hours just to show up. The guy did the actual job well, but how many windows do you need for ETA? The revisions to the ETA only happened once my insurance asked me if they arrived yet, and I said no.
Towed our motor home from mile 66 ( turnagin pass rest area) and did an excellent job arrived when they said , and arrived at our house shortly after I had arrived ! No long waits ! Our motor home was filled with stuff and not one thing was knocked over or broken! Excellent job will definitely use again!
I had a great experience with JT Towing. They arrived quickly after I called, and the driver was professional, friendly, and efficient. The whole process was smooth and stress-free. I really appreciated how fast they got me and my car to where we needed to go. Highly recommend their service!
They don’t know what they’re doing. Caused more damage to car. Initial person who towed it was able to do so without any damage. Had to have it moved and went through insurance and this is who sent. Don’t do it.
I’ve used these guys and will definitely point friends and family to these guys. really good customer service on the phone and in the field. Guys really went out of their way to satisfy what I wanted out of my tow. Thank you so much
Be careful with these crooks. They falsely advertise impounded vehicles and then offer no refund for misrepresenting the vehicle’s condition and photographs and explanations. I bought a jeep from them that said it ran and drove, but it was unable for me to look at before I paid for it because it was blocked in by other vehicles. Once I was able to get it unblocked and jump started. The wheels were completely bent so badly. It cost $3000 out of Mechanic just to get the jeep to stay running as well as drive straight.
Had the best experience with one of their employees. I wish I could have tipped him or even got his name . I’ve only ever had bad experiences with tow companies , so thank you for changing my opinion.( he picked up a gray infinity this morning on C st)
My driver towed my car to the mechanic. Then under NO obligation he threw down gravel in the parking lot because my wife got stuck picking me up. Driver was not just professional but very cordial from the moment he called with an ETA to the moment he waved goodbye leaving the mechanics parking lot.
Towed my vehicle while I was out of state- sent them my details with express permission for two people i work with to pickup my vehicle. Was told at 3pm on a wednsday to come back and pick it up the next day. Why say 24 hour service if people are gonna pickup there property and you tell them to come back later?
These people are horrible! They left my 17 year old daughter stranded for a lock- out service at 10pm when it's almost 30° because of a clerical error. They couldn't wait 5 minutes for my insurance to fix the claim. I will NEVER use this company and will be warning EVERYONE I know to avoid this unethical business!
Had a flat tire on my Tesla and was towed to my house by a different company and everything went fine.
When my tire arrived in stock I used AAA and they sent JT towing to take my car to the shop. The driver incorrectly secured the car to the flat bed using the winch and heard and audible crunch as he broke the skid plate underneath my car.
It was obvious there were different methods for securing the car, especially since the first company secured it fine and didn't break anything.
JT towing agreed to compensate me for the damage but I kept getting the run-around. I was finally reimbursed by AAA.
Edit: I was finally sent a check by JT towing, and added a star for it
Driver was nice. But, they sent a wrecker even though their website says they use flatbeds only. They towed my truck without disconnecting the driveshaft. Now my transmission has issues. The business refuses to respond to my requests for help. The business ignored the Better Business Bureau complaint.
Dishonest and unprofessional. I needed a jump start and the driver they sent couldn't find the 12v on my hybrid at first. He seemed irritated and while looking for it in the engine compartment, he pulled roughly on the fuse box cover and broke a latch. The driver denied it to the owner and the owner refused to compensate.
I'm not a customer, but a tow operator for Midnight Sun Towing, and I just want to thank your driver (not sure who he was, I didn't get his name; thin man, darker skin, longer black hair, probably 30's) for the help he provided. He saw I was in a position of needing a road block and he jumped to it. Lit 2 flares, directed traffic, and helped me on my call. I couldn't be more appreciative of how safe he kept my scene on Tudor across from Wendy's. Thank you again! So appreciated!
Really awful. Improperly connected my car then rammed through a snow pile bouncing the car so hard it broke off, slammed down and disconnected, spun off and tore the back end off. They told the insurance company they would pay to repair it. That was Dec 26th. Its Jan 6; they refuse to call me back or acknowledge my emails and requests. Stay away!
Update: to his credit, since this review, the owner has contacted me and indicated responsibility for the damage and coverage of any costs at a repair shop of my choosing.
JT pulled me out when I was stuck after our record November snow. He arrived when he said he would and quickly retrieved my car. Very professional with top drawer equipment. I would be very comfort having my wife call and use this company if I wasn’t around.
I had my car towed two times by JT Towing. One was paid by insurance. Second was paid by me. On the second towing paid by me JT Towing ended up doing damage to my car. JT Towing has failed take responsibility for the damage they did from my car. I tried calling and emailing multiple times. At first I was told to respond with pictures which I did which showed the damage done when they hooked up my car. I have not heard back since. I have tried calling and emailing again. I was told the owner was not in state and that he was out of the country by the lady who answered the phone. I want JT Towing to take responsibility and reimburse for the damage done!
Excellent service. Very quick. I was told it would be 30 to 45 minutes and the truck arrived in about 15 minutes. I thought i needed a tow, but he just gave me a quick jump. Highly recommend. Very nice staff on the phone as well as the driver
They arrived before the scheduled time. The gentleman was so nice. Once out of the ditch he waited to make sure the car was driving okay. I will use their services again if I need help. They were sent by my insurance company so I can’t speak to the value, but the service was wonderful. Thank you!
Simply impressive team at JT. Not even playing around. I needed some serious help getting cars MOVED on a property for cleaning- and then replaced. Melissa is a fast-thinking, 'I can set that up for you,' 'what time do you need?'... 'we'll be there,' person who was always polite and on top of everything. The rate was tremendously helpful considering there were a lot of cars on the property- and it wasn't warm out. A young man named Sterling came out the first day and this man pounced like a panther and got the first cars moved out of the way for the cleanup crew quickly. You guys, he didn't even have gloves on he was just set on his job. He did the kind of work you wanna just hand a tip of appreciation out but he took nothing and that was honorable, but he deserved it. Very nice and great attitude, respectful. That was day 1 part one, folks. JT sent two out to put back the vehicles. But we changed up the plan and that had to happen more than once because we had a cleanup crew to coordinate with for the cleanup property. And you know what all those gentlemen worked TOGETHER to get the cars out, it was like, beautiful- the comradery and teamwork and they all had the little safety vests on and stuff. Those JT Towing men aren't afraid to get dirty. LEMME SAY THAT IN CAPS. THOSE BOYS DON'T WHINE OR COMPLAIN. They ask questions and they get down to business and they smile, while they work- no mansplaining, no standing around wasting time. They were working in a CULDESAC, too you guys. End of day one before they left both crews shook hands with the other and also me and my mom- barehanded, no glove to glove it meant a lot to me, that part among other parts. The work they did means a lot to me too, it was a lot to take on in a short time but without JT... I'd be miserable instead of having closure and comfort in knowing we did what we needed to do. Thank you FOREVER, JT TOWING
Arrived in 20 min, my car was in an awkward position, but he was able to load it up no problem. Dropped my car off at the dealership for repairs and gave me a ride home. So thankful for his help and everyone I worked with was so nice and understanding. Their service was very affordable especially for how I was treated. I highly recommend them! Thank you!!!
6240 Nielsen Way Storage Yard, Anchorage, AK
6161 Rosewood St, Anchorage, AK
Website
