Cooper and Lee’s is exceptional. We’ve taken our son’s Prius there several times. They are knowledgeable and trustworthy beyond compare. And their prices are more than fair. So grateful for their care!
I highly recommend this repair shop! We were on a road trip and started having an issue with our vehicle that we wanted to get checked out. I called Lee’s and they were gracious enough to squeeze us in and take care of the issue. Very affordable and trustworthy place. Thank you!
We had a camper tire blow out during our long trip north. They had a tire in stock and had it changed out and ready to go in about 10 minutes. The team was curteous and kind and the prices were fair. We were very appreciative to find this little shop.
As a long time customer I can tell you these guys are the place to go for your tires, tune ups, inspections, etc. very reasonable and friendly. They go over and above for their customers . Give them a try, and you won't be sorry.
I'd like to thank all the people at Cooper Lee's Auto repair in Lexington Virginia. My wife and I broke down on southbound I 81 a mile from the Lexington exit where we sat for several hours until a rude and unprofessional Virginia State trooper pulled up behind my wife and I, he was a tyrant and insisted we couldn't be where we were as if we wanted to be broke down, I informed that trooper my wife and I are both disabled and live on my SSA disability/very limited income but called a tow company that charged us $150.00 to tow us maybe 5 miles and he was so rude to my wife and I and even told me we couldn't be on HIS HIGHWAY and strait out told me he didn't care and what it would cost. But thanks to the great people at Cooper Lee's Auto repair where we were towed to turned out to be a blessing, even though they couldn't fix my car for at least a week, they permitted me to not only change my alternator in their parking lot but called the parts store and had my alternator delivered special just for us but offered to use any tools I didn't have, offered us cold drinks as well as anything else we needed, even the customers were helpful and came up to my wife and I asking us if we needed any help or anything to drink or eat as well. Cooper Lee's Auto repair made a bad situation so much better with their kindness and help. I hope y'all never break down but if your in Lexington Virginia and need a car repair stop and see the great people at Cooper Lee's Auto repair. Thank you all for your kindness.
Sincerely
Joe Z.
Being the non-planner that I am, I always show up unannounced and needing a safety inspection. Every time I show up, they find a way to slide me in and get me out in a very reasonable time. Coming from Northern VA where you need to take a lunch when you need an inspection, Cooper & Lee are like going to inspection heaven! Thanks guys for Delightful Customer Experience!
I was traveling home to Michigan when my vehicle started rapidly losing coolant. We stopped by Cooper and Lee's Auto Repair to see about getting help in order to make it home. Unfortunately they were not able to fit us in their schedule, HOWEVER they did take a look at the truck and were able to identify the problem for me. They identified it as a broken water pump. They then proceeded to call other shops in the area to find one for us that would be able to help us get back on our long drive home. And he didn't charge me anything for all of his help. I'm giving Cooper and Lee's 5 stars not because of price or quality of work, but purely the quality of their character. Not many people are willing and able to go out of their way like that, and he made it a point to make sure we got the help we needed. Thank you Cooper and Lee's! God bless!
The owner got me in right away to change my tire. I had both of my young children with me, and they had the work done within 20 minutes. Awesome service. Great prices. I will be returning! Thank y’all!
On my way home from Asheville doing a Church Mission of dropping a car hauler load of diapers and baby wipes,I got a flat tire. I found these guys just up the road. They got me right in, fixed me right up and refused to charge me when they found out what we had done. Also a friend of the owner Ricky stopped while I was taking the Tire off and helped me out as well. God was watching over us that day. Thanks so much and God bless
This place is great. Shad took great care of my car. I was in a desperate situation. His knowledge is second to none. The price is perfect. I highly recommend if you’re in the area and need your car worked on go see these fellas and you will be very happy you did.
These guys saved me! Engine was overheating on 81 and they took me in right away and had me on the road again in well under an hour. So grateful for their help and friendly service!
We were on a family trip from Fl- Maine, just driving through Virginia when our alternator died in our van. We are so grateful that our tow truck brought our van to Cooper and Lee’s. They saved our family trip and fixed it so fast! We didn’t get stranded for days in a hotel and we are only a few hours behind our original schedule. Thanks guys! Friendly and fast service! Highly recommend!
After a noise was coming from my car I pulled into Lee's Auto and in about an hr the brake pads were replaced and I learned what the noise was and was shown the old pads and the new pads and the service was great . I definitely recommend this auto shop. Thanks guys you made my day and I went on to work. Thanks for your time and professionalism.
On a recent Sunday evening, a failed alternator on 81 forced an abrupt end to our trip. We found Lee Tire and directed the tow truck operator to drop off there and take us to a nearby motel. The next morning we walked a mile and a half to be at Lee Tire when they opened. They quickly ordered a replacement and it showed up in a few minutes. Shay drove us back to the motel and within a short while he returned to take us back to the shop. They went out of their way to priotize our car repair and to transport us back and forth. They were very friendly and efficient. We are thankful for them helping us to get back on the road so quickly. I would strongly recommend Lee Tire based on our the above experience!
I broke my car on the way to campus driving from MA to VA (W&L) and needed to get it fixed near campus in Lexington. I know nothing about cars, but the guys at Cooper & Lee’s were so helpful and kind, they even fixed my car faster than expected! The price is right, so if I ever have a problem again, I’m heading back to Cooper & Lee’s!
I was traveling through the Lexington area and started losing coolant in my vehicle. I stopped at Cooper & Lee’s and Shad took care of my problem quickly despite having several other ongoing jobs. Shad told me that he always tries to take care of folks stuck on the road. I highly recommend Cooper & Lees. Great job guys.
My check engine light came on while traveling. Stopped in Lexington in case it was something serious I would have a nearby hotel. Owner was super inviting when I walked in and I explained the situation to him. He asked me if I was traveling. He let me know if it was anything serious they were full today but would be happy to take a quick look and see what the codes were saying. He fully explained the issue to me, that I would be safe to keep driving, and what to watch for that would alert me the issue is now serious and needs to get fixed asap.. Wouldn't take a penny for his time. If I lived in this area he would most definitely be my mechanic.
Like in many of the reviews left about this auto repair center, I experienced issues with my car while traveling on a nearby highway. Drove it to Lee's, where I met a man who is a super dude.
I had the typical fears of dealing with this type of situation away from home, but this guy showed me the cause of all my problems, fixed it and let me test drive it before paying.
My life is better after an experience with this guy, his services and the people there. What more can you expect? I can't say he can fix all your problems, but he and this outfit are 5 star people.
Thanks guys for the great service, I had an oil change, and a state inspection and my transmission oil filled up all for under $50.00. They had it done in under an hour so I had plenty of money left over after the bill and a $20 dollar tip that I gave them for being so professional and quick, in fact I even had time to go to lunch.
Thank You Guys So Much
For All Your Help, I Am So
Happy. I Will Let All My Friends
Know To Come See You From Now On.
Thanks Again,
>>> Jon Hemmings <<<
I highly recommend Lee's Auto Repair! This past Sunday we were on our way back home from a family vacation to Washington D.C. when our car broke down. We had it towed to Lee's based on the reviews and I'm glad I did. As soon as they opened on Monday morning they got to work on replacing the alternator. They then had us ready to get back on the road by 1pm. And this was all at a very reasonable price and a high degree of professionalism! If I lived in the area, I'd bring my car here any time it needed maintenance.
Worked with them 2 years ago. They did good work except it took them a month to replace brake lines. I called recently to schedule some brake work, their receptionist left the phone to speak with the owner. I could hear them joking/laughing about my lack of knowledge in describing the problem. Their head mechanic came on the phone and was rude, condescending, and demeaning. Will not be going back.
Overall:
Pros:
-Work is good
Cons:
-Prices are on the higher side
-Well below sub-par customer service
-You'll be used to walking before your vehicle is finished
Excellent customer service! Always greeted with a smile and willing to help! Experienced personnel who are willing to help without adding all the unnecessary charges that most shops have. Have been in several times for tires to service to state inspections. Best prices on tires I have found in Lexington and surrounding areas. Will be back again!
I went to Cooper and Lee's when I was on a time crunch before a weekend trip to figure out why my car seemed to be sputtering and lurching when I accelerated. I called after work shortly before their closing time to see if they could help in any way (everywhere else was closed or about to close), and they told me to go ahead and bring the car over and that they'd keep the shop open after 5:00. I went and received an estimate, they fixed my car the next day (for a lower price than the initial estimate), and I was on the road when I needed to be with no issues. I've gone to them for everything since then, and have had nothing but a positive, informative experience. Couldn't recommend more!
I actually broke down at 11:30pm in Lexington, VA and after an overnight stay I called Cooper and Lee's to see if they could repair my vehicle. I dropped off my vehicle on Monday and it was a pretty significant repair that they had completed and my vehicle ready for me by Friday. They kept us informed of everything that needed repair and the cost. They were not only reliable, friendly but they were more than reasonably priced as well. I am glad that this was the shop that I called and had repair my vehicle! I would definitely recommend them for anyone that is in the area or needs an unexpected repair.
GO TO THEM! I would go to them again and again! This was the best experience I've ever had when it comes to auto anything. They were closed the sunday I went, but he opened the shop, stopped working on his own car to work on mine. With his help and understanding we decided it was best just to replace my two front tires, both of which had gone flat on me previously, so that it would prevent further problems. I can not stress enough how nice and caring this man was. He was very patient, would talk politely and made you feel at home, not to mention his dog is adorable. My boyfriend said that he reminded him of his grandfather, very caring, understanding and hospitable. The trip, which could have been ruined by having to go to stanton for a tire fix was saved, it was stress-free, and we were back to our plans within an hour.
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