What clients say about Acme Towing Service in East Lexington (VA)
POV: 18 wheel semi driver
Stranded off I-81..
What you see, is exactly what's COMING..it's March 2026 and i was towed to the TA by a 1960's wrecker that could probably make my delivery for me in Boston.
Their stuff is not new but Mr. Jimmy and Marcus are OFFICIAL, PROFESSINAL AND PUNCTUAL..
he said 45mins and $700bucks I think it was realistically 39mins and less than $700 on a creditcard.
Thank you Gentlemen, great work, be safe on the road, I hope i do t need you guys again, but I NOW KNOW who to call..
We assigned a service to tow our truck, but the towing technicians had no idea what they were doing. They didn’t consider the specifics of the truck at all and caused serious damage to it. When we asked about it, they refused to take responsibility. Because of this towing service, we lost $4,100. Do not use this service under any circumstances!!!
We asked a towing service to tow our truck and trailer. They did the towing, but during the process, they damaged the truck’s driveshaft, which, as you may know, is one of the most expensive parts. When we brought this up with them, they said it wasn’t their problem. Avoid using this towing service if you don’t want to waste your money
Truck was shutdown and we needed towing service, they came but broke drive shaft of our truck and didn't reimburse, now we are fixing this issue for $3000
once towing service arived for towing , they uninstaled the drive shaft and during the instalation they was damaged our drive shaft and right now for repairing that broken part we are getting estimate price : 2700 $
My truck had broke down in Ridgefield, Va and called them to pick it up and deliver it to Woodford, Va, about 120mi one way. They did it in a timely manner, for an affordable cost and got my truck safely to where it needed to go!! Highly recommend them hands down!!!!
We had ran out of gas. We first called our road side assistance. After waiting 3 hours, we googled and came across Acme. I talked to Jimmy, he didn't have anyone right then and gave us another number, but to call him back if they couldn't help. They couldn't help so we called back. Jimmy worked some magic and had someone out to us within 30 minutes. They were courteous and friendly and we couldn't be happier with their service. Thank you!!!
Gary not only got to my husband and I fast but found the only place that had the tires we needed. He helped us out more than he knows!!!! Thank You Gary for getting us to the right place to get a tire.
Sadly I don't remember our tow truck drivers name, but he was great! He gave us numbers for a taxi and for a rental car company of needed. He also offered to come back and help us transport our two golden's if needed. I so wish I remembered his name, was a bit stressed though, but I know he has 5 or 6 dogs, one a sharpi/Pitt mix, so if you see this, trust us VA Beach folks appreciate you so, so much. You did a great job and making sure we weren't stranded just topped off your great service for sure! We whole heartedly thank you for your kindness.
Fair price, quick service, friendly & courteous - even in the middle of the night, in the pouring rain! I would recommend them time & again! Thank you, Evan, we appreciated your assistance!
They have always been able to get vehicles moving or able to move it for me. Always my first call when needing a vehicle rescued. They have got my f550 chip truck out of some not ideal situations and fully loaded work truck. Picture of today’s rescue after the starter died.
Tesla battery died right on the side of the highway. Clyde was there within 15 minutes and safely brought my car to the charger like a professional. Really proud of this company for how professional and understanding they are with the Tesla situation. 5 stars all the way
Wont give us our nephews truck back. Now my other nephew is telling me that he has the money but because of this review that i had written before but updating now is their reason for not letting him get his brothers truck and belongings back. If you used my past review to deny him his brothers truck then i wish i could give you a zero star review now.
This business has been nothing but helpful and respectful to me and my family the owner has had my brother truck since the June 22nd n has been willing to work with us on price and tell us the steps we needed to take to get my brother truck out of impound 100% recommended
My boyfriend and I broke down on i81 South and they got to us in 30 minutes, they dropped the car off to a mechanic shop and dropped us off at a hotel for the night. John the driver was extremely nice and helpful the whole way and we really appreciate the kindness.
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