Very polite, courteous, very pleased, they are very thorough. Only use them for my state inspections but I have friends who use them for car repairs and say they are very good.
Love this place family owned take my cars/truck there for everything they even put custom exhaust on my truck have recommended this place to family and friends
My entire family brings their vehicles for service here, and most of us live hours away or out of state completely. I always trust that they will diagnose a problem for me and verify any changes before they’re made to my service plan.
I’ve never had surprise costs, and have always left feeling more educated about my vehicle - which in a world where cars are a foreign language, that puts me at ease.
If you’ve ever had a hard time here, you’re the hard time. This place stays busy and they work quickly because all their clients are referring everyone they know.
Thanks for 16 years of wonderful service!
Great family-owned business. Went in for a front differential fluid change that could not be completed at Valvoline. They were able to complete it at a price that was actually cheaper than what Valvoline charged for the rear differential. ASE certified technicians. Friendly staff as well.
*beware* They are friendly folks, but terrible at communicating. No calls from them about the car or services they could recommend. Seems like they didn’t want to work on the car or didn’t know how. Car was there a month and nothing was done. I get shops fall behind or have a lot of cars to work on, but no way it’s sits for a month with no plan to get it out of your garage. With the amount unfinished cars on the lot it might as well be a junk yard.
I had brake pads put on my car and a year later the brakes were failing again. When I complained to the owner, said the pads were guaranteed for 2 years but I needed to speak to Napa who provided the pads. In effect, she pointed the finger at someone else. Brakes should last several years, but she took no responsibility. Not the kind of people I like dealing with.
This co has POOR communication skills & customer service skills. The lady Karen tried to get snappy with me so I hung up on her and she had the nerve to call me back. One thing about being a business owner is customer skills. If you rather argue with your upset client because of false information you provided your going to loose a lot of business. I’m just saying!
Took my vehicle here to fix an ongoing issue of 2 plus years. They fixed it and it was quality work they preformed. My biggest issue with this place is they were very bad at communicating. I had to chase after them to get status of my vehicle, they promised they would call only to never hear from them. And when I called and had a question I never got an actual answer to my questions... Occasionally I felt like I was given an attitude and none of this is good for a repair facility. Again, work was fine, just the communication had me without a vehicle for multiple days and I didn’t have the first clue of what was going on.
They diagnosed and remedied our mechanical problems. Great communication. Took time to explain the issues and repair options; kept us updated through the repair.
This place is simply amazing! I have a 1999 Honda Civic lx that had trouble starting the car and sometimes it would just cut off while I was driving. I took my car to MULTIPLE auto shops to see what was wrong and I’ve thrown so much money away only for them to tell me they aren’t exactly sure what was wrong with my car. Until I brought it Auto works, they recommended that I leave my car with them for a couple of days so they can drive it and figure out what was wrong. Finally after a couple of days they were able to find the problem and fix!! I would highly recommend everyone to go here!! They aren’t one of those auto shops that try and take advantage of you and get you for your money. Even if you know absolutely nothing about cars you will leave Auto Works with all the knowledge you need.
The BEST service I have ever had. I take all of my cars and my Class A motor home to Autoworks for any and all services needed. GREAT people. If you're in need of auto repair give them s chance and you will be happy you did. If your car doesn't need something they will let you know.
I have a 1965 GTO and I was looking for someone that could help me with an oil leak. I did some research and found that Autoworks did a lot of work on older cars. Mr.Henry and his son Cole were outstanding from the beginning to the end. I thought I had only one oil leak, but when we put it on the lift they were able to find other place that were showing leaks. When I got my car back, they gave it back to me without any damage to my car, all the leaks were fixed, and the engine was repainted and it looks outstanding. The attention to detail that all the employees gave to my car was second to none. I would definitely use and recommend Mr. Henry and his shop Autoworks.
I used to go to Autowork and have recommended them to people I know. I quit going there after they worked on my on my Taurus. I had the transmission gasket changed, and it started leaking fluid. I went to Shumates and had them look at my car. They said 2 screws were missing and the screws that were in, were cross threaded. I was very disappointed. The first time I went, they worked on my Mercury. It was a wonderful experience. The quality of work and customer service has declined. It's sad. Autoworks use to a great place to have my cars worked on.
A friend of mine insisted that I take my car to CH Autoworks. I am so glad I did! Great business top to bottom. They had my power steering pump replaced within four hours of the car being dropped off. You can't beat the price and the quality. I will be taking all of my cars here when work is needed. Thank you!
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