Master Transmissions in
Colonial Heights (VA)

Master Auto Repair and Transmission Shop is an excellent place to have your vehicle repaired. These people are honest, and that's not something you can say about auto repair shops. I took my 2016 Chevy Impala to this shop after the dealership told me I needed a Transmission at the cost of $7000.00. When I talked with the young lady in the office she said" Mr. Pettis I will be honest with you, we have only replaced the Transmission in one those cars and it was a 2017 and not a 2016". She said "I doubt very seriously that you need a Transmission". She was right. My Transmission was leaking fluid and needed a service. They fixed it and I was blown away at the price she quoted me. When I went in to pickup my car, I dropped off my truck for a Transmission service. My truck has been back to that shop to have my gear shift replaced because of a faulty overdrive wire. They replaced the a/c compressor on my truck for $612.11 when a shop quoted me $1,187.15. This auto repair shop is like no other. I drive or have my vehicle towed 48 miles one way to get them to work on it. If you're not using this shop, you're throwing your money away. Thank you Master Auto Repair and Transmission!!!!!

Was heading from DC to Wilmington North Carolina with my buddy. F-350 transmission broke down Right outside town where they are located. Tow truck dropped it off on a Sunday, Left a message on VM to contact us on Monday which they did. They were exceptionally communicative, prices were very fair and they seem to have done an exceptional job. (Truck has been driving fine for the last year). Honest transmission shops that do good work are hard to find these days.

Amazing staff and great mechanics! Love the service. I would recommend to anyone needing transmission services.

Good down to earth honest folks here. Rare find these days. They do solid work and they don’t screw you over like most shops do. 👍🏻

I want to thank all of you at Masters Transmission for the work you did on my 2006 Dodge Dakota. From the diagnostic test to the completion of your work you did you were pleasant, and helpful to explain everything so we understood everything before it was done. You have made it a pleasure to drive my truck again!!! You are a 5 star company in my book!!!

Had a square k5 lifted on 38's with a not so tuff 700r4 I asked Roger for advice he suggested rebuild his way versus 400 gm turbo. After reinstall I showed it no mercy and punshed it repeatedly. It did noting but perform as promised.

My 2015 Silverado transmission went out… for the second time. A buddy’s son’s truck club recommended Master Transmission. They were amazing!! Truck runs like a top and shifts smooth as butter!! So far so good. Great job

BRITTANY and the crew at master transmission did an absolute amazing job on my 07suburban transmission rebuild . quick service and great communication I recommend them to everyone now.

Excellent work on my 1989 Lincoln Town Car. Thanks for the tune-up, oil change, power windows repair , inspection, and checking the ac. Next project AC and painting.

The customer service, quality of work and honest opinions from the mechanics on the best options for your car is so genuine. I highly recommend all over the world.

Called to schedule a repair and was told a price of $120. I received a call a couple days later and was told the work was complete and the price was over twice as much at $280 because the front desk "messed up". I was not notified of the increase in price prior nor did I give approval to continue at that price. The front desk had no concerns at all and just wanted payment. It's an easy way to make a good living by luring people in with low prices and suddenly raising them without notification. This was a first and last trip for me and maybe it'll save someone else too.

I went on a Friday after hours with a tire that kept going flat… I only had a debit card to use – but a Man named Chris told me that they cannot use debit after hours… I didn’t have cash on me… I was really scared to go to the bank ATM to pull out cash as my tire was flat… So Chris went ahead and did my tire for me for free… I truly appreciate him because I get my grandkids every weekend… And I need a safe vehicle to drive around in… I appreciate him very much… So Chris if you’re reading this- On Monday I will be bringing some treats… Thank You for helping me… Sorry it took so long… You’re a good people…

best place in town!!!...unlike other shops these people know what there doing and will tell you straight up what's wrong with your car. This place is awesome and flying with customers service.

Made a reservation 10 days ahead of time. I brought the vehicle in on time, was told 3-5, days - maybe a week. I called the 7th day and they hadn't even started. "Maybe another week" they said. I picked the vehicle up. I intend to take it to a more reputable shop that is also more truthful.

Roger Lee and his staff are knowledgeable and very friendly. Been taking my cars to him for years,always get a good price on whatever my vehicles require.

I can honestly say that this is the best shop I've EVER used...they are very honest people and make you feel like family. You don't have to wait for hours for normal maintenance like you do at other places. The get the job done and they do it correctly.

I took my 97 Buick for a bad shift solenoid. My car was diagnosed and fixed within 48 hours. All employees were friendly and helpful. I would recommend this location to anybody looking for an honest and friendly repair shop for their vehicle.

Roger was such a great help, Im a parent in NJ and my daughter is a student at VSU he came over to the Wawa’s and helped her with her car. The following week the car broke down; he gave me a reliable affordable tow truck company and fixed the car at a reliable affordable price. This company did a great job on her car and made me feel comfortable with his customer service all the way from NJ

I have taken 3 cars to them to work on an I have been very happy with the results. My first car I took to them 14 years ago and is still driving today the person I gave it to said the transmission is still working fine. I recommend 2 of my friends here and they told me thanks for letting them know how well there work is. Won't waste my time going somewhere else. If they are very busy I'll wait to have car fixed by them.

Originally took my volvo into a shop on hull street where they were going to charge over 700.00 to fix my window regulator. I walked away from that deal and came to Master Transmission They fixed my volvo for 300.00 total. That not only included the window repair but also an oil change and new inspection. Added both quotes side by side. If that does not speak for itself, I do not know what will. I am very greatful there is an affordable repair shop near Richmond!

They saved me sooo much money by actually taking the time to look at the real issue and fix it instead of dropping a new transmission in like the two other places I went. They have really been top notch the times I have taken my vehicle to them. They are also friendly and very genuine. Why can’t all places be like them?

Honest and quick service with fair prices. After being charged by somewhere else just to even look at my car and being quoted at over three times the cost of this place to get it fixed, coming here felt like a breath of fresh air. Only downside is the lack of parking area. But, you can park next door.

Great owner! Got there @8:30and he had my car done and ready at 11am.. can’t get no better than that! Grsta quality work and great reasonable prices compared to locals!!!

Excellent work and customer service too! Chris is, absolutely, a GREAT and very knowledgeable mechanic! I would not let any other mechanic, other than Chris, work on my car! Master's is the very BEST, auto repair shop, in this area and they are honest too! You just don't find this kind of excellence in the auto repair shops of today. Great work...great customer service and most importantly honesty! I highly recommend them!

Billy is an awesome mechanic. You can believe what he says and trusting a mechanic is easy here. Being a woman,and getting proper diagnosis and repairs is worth your weight in gold. All are Kind and honest at Master Transmission,witch keeps them busy and they enjoy their job. Thanks Billy,you are the man!!! 😀

You can not ask for better mechanical work than what you get from Master Transmissions. We love Roger and Chris, they will always treat you fairly and never price gouge you. Kristi *We send all our mechanical work to this shop for their experience, fair price, and warranty behind their workmanship.

I was in the area delivering to my Mary Kay customers and my alternator went out. They diagnosed and repaired my Volvo quickly. The staff were courteous and I was treated like a lady not a dumb girl! Thank you so much Roger Lee, Chris, Billy, and Sandra!!!