Uncle Leo’s Auto Care is my go-to place for oil changes and wheel alignment. They are very good at what they do, and I always leave feeling confident about my car. The reception staff is so friendly and helpful. I truly recommend them!
I so appreciate this place!!!! They go above and beyond and didn’t treat me like just a car in the que. I came in thinking I just need fix and turned out to be a bit more than that and they really worked with me to find a solution!
Well today took my van to get an oil change. The car was running fine no issues when I brought over to them. The even admitted that it drove fine no issues what so ever when they pulled it in the bay. Well once the oil change was done they called me said was ready to be gotten. Well they failed to say that they messed up my car cause now the steering pump or something with the steering is not working but it was all fine before that. This place is not a place to take your car too. On the phone he never said a word till after I paid for the oil change. They will rip you off and lie. I will be going to higher ups better business bureau and even taking it haigh from there too. This is so wrong in many ways we dont have the money to repair something that was nothing wrong with in the 1st place. Went there to be nice and confronted them about the issues and just got talked down to like we at idiots and they were very rude and disrespectful. They have no class to them whatsoever and customer service with them is horrible. Their story changed also so I don’t believe anything they say to me at no point in time now. I have proof the damages. This is how they put blame on others and take things out of context cause they never said any issues until I paid was when they even mentioned an issue. I make sure all my cars are well taken care of and take to our mechanic when issues arise. So but sitting here and not telling the whole truth is funny but it’s okay.
I’ve been to 5 different tire establishments in the Petersburg/colonial heights area today in desperate need of a tire and Uncle Leo saves the DAYYY🫶🫶🫶 with an unbeatable price in this current economy 👏 THANK YOUU
I recently brought my car in and couldn’t be happier with the service. From the moment I walked in the staff was friendly professional and easy to work with. They gave me a fair price explained what needed to be done without trying to upsell me and had my vehicle ready exactly when they said it would be. It’s hard to find a shop that’s honest, affordable, and reliable but this one checks all the boxes. I’ll definitely be returning for future work.
I have a 94 ford ranger I called for appointment to get inspection and they told me to drop it in the morning when I got there and they saw my truck they discriminated my truck because they way it look old truck and beaten they told is not gonna pass inspection without doing the job .. I will not recommend it . They don’t do the job the way it should
Easy quick fixes and have all around for what you need done! No reason why not to start coming to Uncle Leo’s! If you have any questions all you have to do is ask them and they get it done.
Best car shop in Virginia. The entire staff was beyond amazing. If you need your vehicle inspected, fixed, or serviced this is the place to go!!! Excellent prices and great service all the time!!
Absolutely terrible experience with this place, failed my inspection for some loose bolts, in my crossmember(cool) however instead of investigating further, they quoted me $400 to replace said bolts, (4 of them), then said they couldn’t get it done that day, cool, cost me $40 bucks and 20 minutes in my driveway to replace them, called them back for a re inspection wouldn’t put me on the books for 4 Days, not to mention I spent $140 with them for an oil change that same day, These guys customer service is atrocious, dishonest, and flat out wrong, I don’t foresee them being around long, utterly incompetent, wouldn’t trust them with my daughters bicycle, safe yourself a headache and a cash grab, and go elsewhere.
UPDATE: Called back to schedule a re-inspection, Gentleman was Extremely unprofessional, confrontational, and borderline threatening, when he found out I left a bad review, then hung up on me ,want a good review? Do a good job, do good business, be competent, be professional
On quick trip to Virginia and back my TPM light came on. I stopped in and received old fashioned service from this wonderful shop.
Very friendly and willing to help.
I would 100% recommend this shop for service and repairs if you live there or just passing through as i was.
Called to make an appointment for getting an alignment and tire mounting. They said it was no problem to bring it in first thing in the morning at 8am. Since I had to be there first thing in the morning, being that I have kids, I had to wake up and make sure we were all ready to roll in the morning so I could drop it off. Got there and got told my Yukon was too big of a vehicle, that they couldn't align it.
That information would have been helpful before I got 4 kids out the door and drove 2 seperate vehicles...
I am from Caroline County, Virginia. I went to my granddaughter's graduation at Virginia State University, upon leaving the graduation I realized my tire had 10 psi. I stopped at Uncle Leo's Auto care. They fixed my tire for a reasonable price and I was back on the road in a timely manner.
Used to be my favorite shop to get work done. Not sure what has changed but now they charge $150 as a diagnostic fee. It's not waived if you get the work done and isn't cheaper if you're a prior customer like it was originally every time I've come here. I suggest anyone seeing this to look up the average diagnostic fee and scratch your head as to why theirs is 3x the average. For easy jobs you'll end up spending more on the diagnostic than the actual work done.
Horrible customer service. If you do maintenance on someones car and notice another problem, it would be of common courtesy to mention to the customer what you noticed and not the customer ask you about it, and you fumble your words and act if you don't care cause the customer called you out. If you're going to own a business definitely be trust worthy and not about money. This used to be my go to shop but after the the last experiences I definitely will not be a returning customer.
Driving through VA and got a bolt in our tire ....they were closing in like 10 minutes but they took the time to go ahead a fix our tire so we could continue our trip. Very kind and quick. Very highly recommend these guys!!!
Today i had a razor blade in my tire an was grateful for it to happen not far from uncle leo's. I was short on time an these guys took care of me above an beyond. It was my first time ever visiting an the impression they left was priceless. Highly recommend these guys for your car service they are much appreciated.
Strongly recommend this shop, good service, pricing is greatly affordable. They did changed my brakes, rotors, brake lines and serpentine belt. They offer free bottled water and coffee. Will be returning for future services 🔥
Uncle Leo's Auto care was great walked in for an appointment for my inspection and it was only a few days wait unlike other places where it was weeks before I could get an appointment. They did a great job with my oil change and changed my brakes. My car runs amazing!! Definitely will be coming back for future services.
I went to Uncle Leo’s because my car had been having major problems cutting off for a LONG time. They were able to get my diagnostic done FAST…the same day! I really appreciate how they kept me updated throughout the process. I had my car back good as new the next day👏🏾☺️✨ Their prices are fair and I would highly recommend their service
I took a chance on Uncle Leo’s for an oil change and they were fabulous. Very nice, efficient, and reasonably priced. They found some work needed to be done on my car and I made an appointment to drop off my car in the morning of my one day off to get it done. Just over an hour after leaving it with them to do this work, I received a phone call saying it would take them an hour longer to do the work than anticipated, so my cost would be $100 more than quoted and when I said to go ahead because I didn’t have another open day for it, I was told they couldn’t finish it in that day, I would have to leave the car overnight. When I explained that wasn’t an option for me, they said I could drop it off one day the following week and they could do it then. I don’t understand why they couldn’t do it within the day that I had already scheduled for it to be done. I had to pick up my vehicle and make an appointment elsewhere to get the work done at a later date. I will not be going back to Uncle Leo’s.
Wasn't gonna come here tbh, was headed to jiffy lube. However, I saw it was vet-owned so decided to try them out. Very honest staff didn't try to upsell me or bs me straight up told me my car was in great condition. Most people try to bs me on what the car needs because my car is 9 years old. So, I do appreciate that. Most definitely will be back. Thank you.
I took my vehicle to Uncle Leo's as a first time customer for some brakes and rotor's and check engine light issue. My A/C was also not blowing cold. The staff was very courteous and gave me an estimate on my repairs. The price was more than fair and right on once everything was fixed and they even waived the diagnose fee ($50) to see exactly what was wrong with my A/C since I was already getting work done. I will now be using them for all my auto service needs in the future. I usually go to the dealership and they wanted over $100 just to tell me if I needed an A/C recharge. Uncle Leo's was professional and exceeded all my expectations!
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