I do not recommend! They will over charge and the female will get an attitude when you ask for an itemized bill for each charge. They claim there was a passenger charge. I asked how much she would not tell me, so a tow for less than 20 miles after hours was $240 but can explain the bill to you and get upset bc she tried to over talk me.
I recently used B&T Towing when I got a flat tire and needed a tow to a nearby tire shop. They were very quick to respond and the cost was very reasonable. I would use them again without hesitation and would highly recommend them to anyone who needs a tow.
First time using a tow service in this area. Super customer service, good flow of information about arrival and very careful handling of my vehicle. I’m glad the repair shop recommended B&T. I will also.
B&T Towing provided top notch service! I was picking up dinner for my family and came out to a car that wouldn’t start. Mark & Piper arrived within 10 minutes of my call and I was able to get my family’s food home still warm. They provided excellent service throughout the whole process and price was more than reasonable. Thank you guys for coming to my rescue!
Have consistently been using this tow company for the past 3 years and have loved the service! From moving cars for business purposes to rescuing personal cars from issues, they have always been there. Love them!
Wonderful ,the driver was picking up my truck within a half hour. The last towing company (Marbys) almost wrecked my truck into a telephone pole . I will Always call, B&T Towing for all my future tows. I will also tell my friends and family. Great service ! 😊
These folks were absolutely amazing. They were very punctual, kept in communication the entire time and the level of professionalism was a 10 out of 10.
I am very satisfied with the service I received this evening. It was not a long wait at all. The driver Devillin was Friendly, informative, helpful service. Appreciate his patience & cooperation. Price was very reasonable. Definitely will referral this towing company.
Thank you so much B and T Towing for coming to our rescue.
The guy was so pleasant, helpful and took care with loading our car and also delivered it to our house in the right spot.
I would for sure call B and T Towing again and recommend them to all my friends and family.
Thank you B and T Towing 😊
I called rep was great and patient got me setup with the first available driver and they came and picked up my truck in a timely manner great price for the mileage I needed it moved A1 service!
So here we are at midnight on the side of the highway, in an unfamiliar state, in a dead truck with our 5th wheel camper attached on the back. What the hell do i do now. My options for towing were very far and few in between after calling around luckily one tow company recommended these guys and honestly i couldn't have been happier that they did. They arrived within 20 minutes, assessed the situation and gave us a tow to where we needed to go for a damn affordable price to tow both the truck and trailer. Now im not one to leave reviews on ANYTHING but Mark and Pat were quick and knowledgable even taking the time to talk with us afterward to help steer us in the right direction since were unfamiliar with the area and they made me laugh in a time i just wanted to break down and cry. If i lived here id recommend these guys to everyone and anyone however i don’t. So here i am to leave my review today. I wont ever forget the kindness these two showed and if i ever get stuck in Virginia again. I know exactly who im gonna call.
They truly came through for me after I was stranded for over two hours waiting on a tow truck my insurance had assigned. Incredibly friendly, communicated clearly, and proved to be extremely reliable. I highly recommend them 100%.
Amazing service! The driver arrived within 20 minutes of my call and the cost was very reasonable. All of the staff were friendly, knowledgable and communicated with me throughout the entire process. I was even more impressed the following day when the owner promptly assisted me with my request for an additional invoice format..
Highly recommend this company!
B&T Towing is fast and efficient! My son is a college student in that area. His truck wouldn’t start. B&T provided clear communication during the entire process. The driver was very personable, knowledgeable, and quick. I appreciate their expertise and help with my son during his break down situation. I highly recommend B&T Towing!!!! Thank you B&T!!!
Absolutely 100% the best towing company I had ever hired to tow something for our company. Mark, Tricia, Denise and Hunter, THANK YOU ALL. I knew I made the call to the right company as soon as Denise picked up the phone. Thank you again! Amazing service all the way around. You’ll definitely be getting a call from us if we ever need you again.
Amazing service! What a great experience is to have great, prompt and professional service in a moment of need. From the moment you call B&T Towing you get treated nicely over the phone by the owner and team. My day yesterday was MISERABLE with new technology that comes with cars and it would NOT start due to a technical issue I couldn’t figure out. I called B&T and the call was more than helpful and then Hunter arrives within minutes. Suffice to say what a GREAT guy to work with. In ONE DARN minute! he turned my mini-van on and it was so funny. He knew what to do and how. Great personality, care and attentions. When in need call B&T. This team is solid!
Amazing company. Responsive, fast, and my driver was amazing. So careful with my car which was stuck in deep mud. Walked me through how he was going to extract it, and told me what he needed me to do to make the process as easy on the car as possible. It’s a Mercedes S-Class and I’m very protective of it. Ten minutes and we were done. He even gave me instructions on what to do after we got the car back onto the driveway. Super nice guy, very professional and took excellent care of my vehicle. Would not hesitate to recommend them. Got several cards to hand out as referrals.
My cars front bumper was so low and Hunter was very careful and he was professional he did not give any damage. He did his job perfect he care about customers cars. Price is good too. Strongly recommended.
I really appreciate the quick service of B&T Towing fust a few days ago on Saturday evening!! I was routed to them from my insurance carrier and was given an automatic 90minute ETA which almost made me cancel the call. BUT then I got a text notification that a driver was less than 5 minutes away and Jacob drove up ready to work! Jacob was polite, held a good conversation while I rode in his truck, and helped me laugh off some of the stress of having vehicle issues so close to Christmas. Thank you Jacob and B&T Towing for your reliable help!!
Great experience with Pat, My Tesla threw some fault codes and ended up not respond. Tesla dispatched a tow and told me that eta would be 60 min, Pat called me and was there within 20 min, I was concerned with the car not being able to go into neutral and being pulled onto the flat rack. Pat reassured me that his setup would not require the wheels to turn! 10 min later the car was on the rack and headed to Tesla. If you need to use this company I promise you Pat will get you straight! Thank again brother! I hope the company takes care of good employees like yourself.
Our was invloved in a crash several weeks ago and has been at our house waiting for the collision repair to be able to have room for it... Today Pat came to tow our car to the shop and he was great. He even had to wait five minutes for me to get here with my keys and he did it with a smile on his face. ... Very professional, polite and friendly ....we have used B&T towing before and will continue to do so as long as they keep having employees like Pat to help us out !! Thank you
I highly recommend using B&T Towing, very friendly customer service. They were very quick and extremely helpful. Shout out to the Driver Pat! He has come to the rescue not once but twice! I never forget a face and I appreciate him for coming to help me both times. The first was when I ended up in a ditch and he pulled me back onto the road and now tonight getting my car off the side of the highway and back home. I can never thank you guys enough!!!!!
Needed to get an F250 from Hopewell to Colonial Heights. Brakes weren't working, and truck was not steering well.
They even came after I had to tell them the truck would not be ready until the next day. I called them back an hour after I told them not to come, and they still came, no issues.
The price was very good and everyone was super friendly. It was 3 days until Christmas and they did not price gouge me (well my son). I would recommend them to any and everyone. Service was OUTSTANDING.
This place is very reliable and has great customer service. Roadside assistance first assigned me another tow company that had me waiting for 3 hours and when I called them back to re-dispatch I got B&T. Cam from B&T came in about 20 mins and was very nice and professional. He got my car to my house very quickly and I’m so thankful! I’d def recommend B&T to my friends and fam should we ever need another tow, thank again !!!!
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