Flying J Travel Center in
Ruther Glen (VA)

Why do they think it a good idea to make 80-90% of the truck parking blind side backing?

Here’s a clear and straightforward 2-star review: This Flying J Travel Center was a disappointing stop for RV travelers. Getting in and out of the RV gas pump and dump station is very difficult, and with a trailer it would be nearly impossible to maneuver without a lot of stress. The layout is not RV-friendly at all and makes what should be a simple stop much harder than it needs to be. The bathrooms were another major letdown. They were not clean and did not appear to be well maintained, which is especially frustrating when you’re stopping during a long trip and just want a quick, comfortable break. On top of that, the fuel prices here are extremely high compared to other travel centers in the area. For the level of inconvenience and lack of cleanliness, the pricing definitely does not feel justified. Overall, this location needs serious improvements to its RV access, cleanliness, and pricing. There are better options out there for RV travelers, and unless changes are made, this is not a place I would go out of my way to stop at.

I asked for a receipt, filled it out at the register, and there was no one else in line. The woman started scolding me for not giving way and holding up the line. When I told her there was no one behind me, she started pouring detergent on my hands and phone. I'm surprised she hasn't been fired yet! I'm sure it was racism on the part of the cashier.

It was the worst experience, shower is not working properly, shower room is not clean!!! Shower head is broken and water is not working properly!! I do not advise to ever wait for shower here it’s total waste of time!!!

Terrible service, terrible customer server I took a shower and my fault I left my headset I left and got on the road and called and they claim left right and to heaven they went and looked and it’s not there, well within the 10 seconds we was on the phone I knew damn well she couldn’t of looked so I drove back and luckily by the grace of god the person who used the shower didn’t take it and left it alone , so I came back and there it was in shower 3 oh and while on phone with them I asked he lady to look and she wanted to hang up but I said I’ll be on hold about 10 minutes holding I went back and I’m still on hold and she is just chatting along with her work mate with no customer so she had zero intention on picking the phone back up

RV gas pump is very inconvenient. After fueling you have to back up to turn around. There is no where to park a camper if you wanted to get something to eat, use the rest room or do anything else. Not recommended for anyone with a trailer or RV. Also, the truck parking was completely full at 2pm on a Sunday. So much so that trucks were abandoned anywhere they could. Not worth stopping.

I made an online reservation for truck parking. Paid $22!!!! Went to bed. Then a guy came and started demanding that I go to the cashier and get a parking reservation sticker. What the hell!!! Why does this Pilot have special rules???

This is a drag like everything in the state of Virginia. The bathrooms are empty and you have to wait up to an hour because they supposedly don't have staff and the managers are disgusting, always with tremendous misconduct towards the truckers.

This place is horrible. Customer service here is a joke. If you reserve a parking spot, you are wasting your time and money. The spots will be full and you will be told "I don't know what to tell you, find a place if you can". They make you call corporate office to get the money refunded. Definitely a truck stop to avoid

I’m a trucker and stopped in this morning for coffee. This travel center is exceptional, from the cleanliness to the wonderful customer service. I’m pretty sure I spoke with the manager on the way out but I couldn’t tell because he was beautifying the store along with other staff. I look forward to coming back here✨❤️💕

Large, over crowded at times, semi parking lot, but the employees at least try to enforce the rules. There are a few vagrants lurking , but most do not cause any issues. The store is clean and well stocked. The shower that I used today was a disappointment. Clearly, it was in need of maintenance. There was what appeared to be, back mold, hard water stains, and rusted fixtures. The water was soft and felt like I was dirtier coming out of the shower than entering. There were only one bath towel, one washcloth, no bathmat, and a shredded rag provided. There was absolutely NO toilet paper in the holder! I informed the very shocked clerk, who then advised the visibly angry manager. The manger immediately walked back to address the situation. I was very impressed at how the information was handled. Thank you!

Total lack of respect for all of us Professional drivers. We are not given any sort of respect for the amount of money we spend at this establishment. In the images you can clearly see a piece of excrement on the bathroom floor. As well the freshly cleaned shower had hair in the drain. Totally unsanitary and unacceptable.

I stopped here to get a large cup of Intense Coffee with extra caffeine. Donna, Team Member is absolutely awesome! She is extremely friendly, pleasant, and switches between billing out customers, making fresh coffee, cleaning, organizing and restocking items in the store. Donna warmly greets everyone coming and going! I will be sure to stop by here during my next travels to and from southern Virginia. Kudos to Donna for making for a great experience!

Half of the pumps are down. The 2/3 of the toilets aren’t working in the professional drivers bathroom. The toilets that are technically working are leaking water. No fresh hot food available. I can’t speak for the Golden Corral. Judging by how much isn’t working, I’d avoid it. I feel like this location is cutting corners. Would not recommend this Flying J.

Great to see the expansion on chargers for EV’s. For charging locations it would be nice to see a painted line for those waiting for charging designed into the overall site plan. Wendy’s and Golden Corral are great options for site down and eat if you need a deep charge. Otherwise the normal clean flying J restrooms and store is nice to have.

I recently switched from a TA/Petro fuel card to flying j and pilot. I'm pretty disappointed with the difference in services. For example this particular flying j shower is dirty and simply poorly maintained. And that's the typical experience I get with flying j and Pilots.

Went to take a shower someone hair everywhere . Not clean at all what a waste of a shower. I just couldn’t do it. Come on people just nasty. Whoever in charge of cleaning, it shows how you keep your house just nasty. SMH I will put you on blast y’all gotta do better than that. No, 3S tonight.

Quite clean Pilot. Clean showers. Polite staff. However, it is bad that the markings in the parking lot are made in such a way that some of the parking spaces need to be entered through the right side of the truck.

Clean stop with lots of amenities. I didn't check out their gluten free options, but I'm always happy with their clean bathrooms.

There is a good size store inside which was clean, well stocked and maintained. 🛎️ The store staff was very professional and friendly which always makes for a nice visit. 🍔 For food selections there's a hot food bar along with a Cinnabon and a Golden Corral. There is a TV lounge and a laundry room for the drivers. 🚻 The restroom was clean and mostly maintained. 🚿 The shower was large and clean with lots of hot water and decent water pressure. They just need to replace the shower heads. 🅿️ It's a large parking lot with enough room to maneuver around. Just under 200 free spots and over 50 paid spots. Overall it's not a bad Flying J like the reviews are showing, I guess some people just like to complain. Also there is a Blue Becon truck wash and a shop located on the property.

Bathrooms always closed for one reason or another. Besides that it a OK truckstop, also the shop is short on help so be prepared to wait. They have Golden Corral restaurant. Great food.

The shower was absolutely disgusting. You can tell they do not clean it. There is black mold everywhere! The toilet has scum in it. The trash can was disgusting, the fan did not work. There was no fire alarm. There are scratches all over-the-counter top. There was also a crusty watch rag when we entered. They're showering handle was not properly secure. To top and all off the water was cold as ice.

This stop is amazing the golden corral has very good service and high quality food. Parking is huge.

Certainly not the nicest Flying J I’ve been to. Especially the shower room. Water would not turn off; soap dispenser torn off; mold; exposed electrical wiring. Maintenance seems to be lacking.

I've been here for a few days waiting to deliver a load close by. So I'll share my experience. Some of the staff are great, and some seem to have a chip on their shoulder. It's difficult to relax in your truck because of people who will knock on your door either to shine your wheels or bum cash. I had 4 people knock on my door. The last one, I was sleeping. I watched him go to other trucks and wake them up as well. This location sucks. It looked as though homeless people were sleeping in the driver lounge, or maybe there were just grunge looking truck drivers, but the latter is just benefit of the doubt. The bathrooms weren't too bad. My shower was a little moldy. It's about time they remodel them, by the looks of it. The lot is the oddest thing. Why are all of the spots blindside backing? Did the planner reverse the plans? Not only at the spots a little tight, but it is just completely asinine to make a truck lot all blindsided backing. If you have verizon, the signal is a little weak by you can still watch TV or do what you need to do.

Friendly and polite staff. Good parking space and always clean

This Flying J has many amenities but can be a little tricky for truckers or anyone hauling things, such as a 5th wheel, to enter. Key Notes: - The gas station is on the left and you will need to take the first entrance once you come off the interstate. The lane to the entrance has a barrier so be quick to get over. - Trucker gas pumps are located behind the main gas station. Truckers will enter and exit in the same area. We took our 5th wheel and parked it back here too. - If you need diesel fuel and you're a smaller vehicle there is a pump located on the far end of the main gas station. - Blue Beacon Truck Wash is located in the back. - There is a trucker service station available 24 hours. - There is a Urgent Care located here, it's a small trailer to the right. - At the gas station itself there is a Golden Corral attached to the gas station. Wendy's is to the left, detached from the gas station itself. - A Taco Bell and an Arby's is a little further down the road. - There's a Mr. Fuel across on the same side of Flying J, they have a Cat Weight Scale. - Plenty of Trucker parking, they do reserve spots via calling or using their app. - It looks like you can fill up on propane, there was an area where is looked like you can next to the diesel pump in the front.