This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback in Salt Lake City, UT, Waste Butler earns an overall 86/100: strong praise for friendly, hardworking crews, clear communication, and fast, often same-day response. Many note smooth renovations, junk haul-offs, and honest refunds, suggesting fair pricing. However, reviews flag issues: incorrect public phone number, inconsistent apartment pickup, and one serious billing/professionalism dispute with management. Wait times are generally short. No clear info on inventory, yard organization, or parts-finding; these aspects remain uncertain.
What clients say about Waste Butler in Salt Lake City (UT)
I called this place yesterday on a Sunday afternoon and he told me he could come pick up my couch that day.
He asked that I send my name via text and the he said a driver would call me to get my address. I never received a call.. I reached out again via text and hour later to follow up on when I will be getting a call and he still never replied. Here we are the next morning on Monday and I’m writing this review because I’ve never experienced such low levels of communication or respect. I always try to support local small businesses but if you don’t want to work then don’t accept a job… this is bad business with no respect to the community.
My grandparents needed some stuff done to their basement. A coworker highly recommended Waste Butler. I called them and they came out same day. Marcus and his team were AWESOME!
HIGHLY RECOMMEND!
Marc is extremely unprofessional and disrespectful. He threatened me and screamed at me in front of my family and kids because we asked him to come back and finish an incomplete job. His workers worked hard and were very respectful, but Marc isn’t the true business man he claims to be and just doesn’t stick to his word. He refused to send me a final detailed invoice, a change request he said was made, or a receipt he claimed my wife had signed. But he demanded payment way above the original bid amount without any supporting documents. I would not recommend doing business with Marc, if he would have actually finished the work it would have been a different story, but he refused and was very disrespectful and confrontational at every step of the way. He demanded payment without any proper paperwork or invoicing to back up the work. Here just a few pictures of the work that wasn’t done right, and this is just a very small sample. This is not anywhere close to paint ready like agreed upon.
Marcus helped us with our flooring. The product is beautiful and the process of working with them was smooth and easy! With Covid there was a short shipping delay of the product. The team adjusted their schedule to get us taken care of immediately. They picked up the product right as it was delivered and finished the install that day. We received updates regularly and would work with them again and again!
called to get some junk removed an they came out pretty quick . my mom was 100% happy with their service . guy said he will be here within a hour but came 14 minutes after i called . im big on reviews and i shall say you guys should use this company . cant remember the guy who came out name but he was a pretty chill dude. thank you
Marcus , very hard working Man gets everything done with his great team . Always go above and beyond to Top the jobs . Communication skills A1 any questions they are always answered 13 services that are absolutely amazing and well worth it . ! Thank you waste butler team.
There are no words for how much I hate this service, my apartment got rid of the dumpsters and switch to them but they suck. They leave bags in our trash bin only picking up one bag and leaving the other behind all the time. If I could opt out of this service I would but I can’t because of my apartment.
We just got a paint job at our store done by the Waste Butler team and we love it!..our new store and branding colors look amazing!
They did and excellent and fast job!! Thank you guys!
Good company . We gave him 15,000 to do a job and he return $6400 of left over money . Honest and am surprised he did a good job with a refund of money that he could of kept . I highly recommend this company . Did a good renovation job on my apartment .
The other day they came into my establishment to remove my carpet and repaint my kitchen, they did a good job I can’t complain. The employees were very friendly and professional, so if you need someone to do any of that they should be the first ones you call!
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