Cottonwood Auto Care in
Salt Lake City (UT)

My vehicle had some issues in Cottonwood Heights and Cottonwood Auto was the closest option with the best Google ratings. Even though Mark was short staffed and not accepting new clients, he made time to look at my vehicle, which was greatly appreciated.

Took my van in because I thought there might be alternator issue and needed it looked at before we drove out of state to head back home. Turns out it was just a battery. They did not charge the diagnostic fee and provided advice about just getting the battery replaced where we purchased the battery. Great customer service!!!!

I've taken my car to Cottonwood Auto Care for years and have always had a good experience. They're quick and honest. I never feel like I'm being pressured to do things to my car unless it's necessary. I trust them and am grateful to have a local shop to recommend other people to!

Came in for my emissions test and registration renewal. Took about 25 minutes, and I waited in the comfy lobby chairs. Talked to a few of the staff (shoutout to Cindy) who were all so kind! Fast, great service!

I already new my truck was a goner but I brought it to them anyway. They were nice enough to let me know that if it ran after everything they could try it'd seize. They are realistic but kind. My Fiancée's grandfather has been good friends with the owner for years, and never disappointed him. So long as I live in Utah, this will be the place I go!❤️

Cindy was incredibly helpful and friendly. They had my car ready the next day with reasonable prices.

I really appreciate the kind service I have received from Cottonwood Auto. They are fair and deliver on promised work. I can always count on Mark and his team doing great work.

Usually these guys are great, however, on my last visit I was charged $70 to have my check engine light read and be told that they couldn’t further diagnose the issue because their smoke machine was broken. Not exactly sure what I paid for.

They treated us terrific, we were in town on a ski trip when the truck required diagnosed and repaired. Cottonwood Auto Care accepted the job, communicated well and had us on the road in 2 days. Thank you, C. Blackburn

The front desk lady is super fun and nice! After they found out it was my water pump issue, they suggested me to send my car to dealership. They also reminded me to check on my warranty, and my warranty indeed covers the whole fixing! It would cost me a lot of money if they didn't remind me that. They also charged me NOTHING on diagnosing my car. Highly recommended!!!!

These folks were SO helpful, honest, fast, and professional. They fit me in for a look at my Xterra on short notice, and when they determined what my car required they actually pointed me towards another shop nearby that was a better fit for the service + parts I needed. They also gave me an estimate on what they thought the work + parts should cost to help me feel confident going into that next shop. They also DID NOT CHARGE ME for taking a look at the car and giving me all that advice, which was very honorable of them. Very strongly recommend going to them even if it’s just for a diagnosis.

Took our vehicle here in August 2024 for; transmission fluid change, oil change, and replacement of a brake light. Excellent service, fair prices, and pretty standard turn around time. Overall I would recommend and would return for future services.

Cottonwood Auto Care did a great job repairing my leaking manifold in my 04 Crown Victoria. They were very communicative and accomadating. I will definitely be going back for my auto care needs.

Cottonwood Auto Care got my truck in quickly. They called me to discuss the problem before fixing it and did exactly what was discussed. These guys provide quality repairs at a fair price. Above all they are honest. I would highly recommend this shop.

I called around a bunch of places to get a quote on brake pad repair. I even purchased brake pads to see if I was able to use it to help reduce the cost. All the other places were trying to quote me from 400-700 just for front brake pad repairs. Other places recommended I repair my rotors along with my brake pads, and to use the brake pads they had in stock. Anyways to make a long story short, I came across Cottonwood Auto Care I called and talked to Mark and he didn't hesitate at helping with fixing my brake pads with the pads I purchased and he didn't charge an arm and a leg. He quoted me a very decent price and I thought it was a bargain, he was able to get me in the next morning and out in 2 hours. I'm so glad I came across this place because the reviews I read were astonishing and I had to see for myself and I would highly recommend this place. Best experience ever, and I'm definitely going back again. Thanks Mark and your team for fixing my brakes!

Great, reliable, and honest service. Cottonwood Auto Care won me over a few years back. First, because they gave me an honest diagnosis on some repairs/routine maintenance, and secondly because they work on my boyfriend’s car. A mechanic from a different shop was trying to tell me that I needed five different things done. When I went into Cottonwood to assess these possible repairs, I truthfully only needed two! You guys are great at what you do, thanks always.

Car was fixed in about 24 hours instead of a week that it would have taken the dealer. Prices were cheaper than dealership. Every issue was fixed perfect and I had a lot of problems that needed to be addressed. Fast, friendly, and cost effective. Happy to support a local company! Top notch service all the way. Very happy I took my 4runner here.

After Big-O quoted me a steep price for a repair, I was referred by a friend to Cottonwood Auto. In addition to the original repair, by the time I could take it in again I also needed new brakes and rotors. Cottonwood Auto did the original repair AND replaced my brakes and rotors for 1/3 of Big-O's quoted price! Car runs like a dream now. On top of that, Cottonwood Auto was quick (had my car back within 4hrs), no hassle, straight forward and pleasant to deal with. Can't recommend these guys enough, especially Mark at the front desk who helped me out. Not only will I be taking my business there from now on, but will be referring all my friends & family. I don't normally write reviews, but It's been a long time since I've been this pleased with an experience at the mechanic's. Thank you Mark & everyone at Cottonwood Auto!

They won my trust!!! I have been at the same garage for 30 years. My garage was sold and the vibe totally changed. Fixed one problem and drove out with two others. What they were telling me made no sense. Took it for a second opinion and I now have a new garage. People that care, people I can trust. Thank you.

A mechanic you can actually trust?? Yes it does exist, and they work here. Mark and the team are so nice, the prices are fair, and they will never try to charge you for things you don’t need done (I’m looking at you dealerships). They work quickly and efficiently so you can get your vehicle back as quickly as possible. I’ve taken my Xterra in several times and have been satisfied each time. Seriously, take your car here.

Mark always makes time for my repairs, despite my vehicles age and uncertainties. The trust he has earned throughout the years, has brought me back time and again, with multiple vehicles, sometimes even driving more than 8 hours just because I know I can trust the reliable and timely repairs. I recommend his shop to everyone that asks about an honest mechanic.

We took our van in to have the starter fixed. In the process Mark found our engine mount was broken and he repaired it on the spot. A total of two days between drop off and being fixed and ready to go. Mark was fast, reliable and absolutely reasonable with pricing. Thank you for honest and quick work!

First time customer - great experience. Had a low brake fluid light on. Previous brake work from a Ford dealership was a mess with multiple trips to fix a squeal from scuffed rotor resulting in I had no idea what state the brakes were in. Tough trusting a new mechanic to please just take a look and let me know what needs doing, but both people at Cottonwood Auto Care that I spoke to were great, they were fair in charging me for a very small amount of labor, only had to refill brake fluid, and let me know how much wear my brake pads/rotors had - exactly what I was looking for. I feel like I've found a trusted mechanic.

I just moved here-- been looking for a quality, trustworthy mechanic to help keep my car safely on the road. After some research I decided to start with these guys. They got me in same day for an inspection and a couple of minor repairs and I understand why they have so many great reviews. Cost was very reasonable and they took the time to thoroughly answer my questions. Feeling like my car is in good hands.

Mark is great. He tells you what you need to know, whether it means he gets an immediate job out of it or not. They have done a number of minor and major repair jobs on our vehicles over the years, now. He has always first looked at our cars without cost; sometimes he has told us what to do ourselves, or where to go if the repair is not something Cottonwood does. I really appreciate that! We’ve had him do a number of repairs on our older cars over the years and they have always done a great job at Cottonwood. The mechanics are cheerful and very helpful. Just the other day, I brought in our 20 year old van with some steering noise issues, and he immediately had his guys fill up the power steering fluid reservoir for me. When I tried to pay him for it he waved it off. It’s little experiences like that, combined with their excellent knowledge and experience, that cause us to bring all of our car maintenance and repair work to Cottonwood. This is a good establishment. Definitely a place to trust.

Mark, Walt and the guys were wonderful! As a single woman, I often get treated like I know nothing, but these guys were respectful and gave me the technical details I requested about my repair. I am very satisfied with their work, timing, and the pricing. I will definitely return in future and I highly recommend Cottonwood Auto Care!

I called Mark at Cottonwood after my car door handle broke off. They were able to order a new handle in the correct color for my vehicle. They fit me in that same week and were able to get the repair done quickly. I really appreciated the professionalism and friendliness of everyone at the shop. I will definitely be a returning customer!