Very disrespectful response from the “owner” when I commented on my experience. In no way shape or form was my complaint attempted to be resolved. I highly doubt this place has Better Business Bureau on their business name. This is a place of last resort to get metal from. The people who work there are not friendly & have 0 customer service. No need to explain every detail about how they do business there. All I can say is I recommend this place only if you have no other options. Good luck
They lied about the prices of the metal over the phone. Then when I drove up to pay for it, the guy that loaded it up said it was 165. Then when I went to the window, the price turned into 265. Had some snobby girl working at the counter. pulled out my debit card to pay for it then she asked for my ID. I’ve never been asked for my ID to buy metal. I’ve never been to a place that ask you for your ID for something like this. I personally wouldn’t recommend this place. These people have a bad attitude. Honestly. They didn’t even try to fix the problem instead their “owner” convenes on here saying no one makes you buy anything. Why not offer to fix the problem instead of affirming terrible customer service?
The crew in the material warehouse is very professional; they're all knowledgeable about the material, and I can't remember a time when something I needed wasn't in stock.
The people on the other side in scrap and nonferrous are also helpful and very efficient.
The people in the office are okay, too.
I very much appreciate this team and have no reason to go anywhere else for my scrap and raw steel needs.
Big thanks to the whole crew for actually making this country great!
Had a fence project that required some 3" steel to create an amazing new fence for a customer. This was my first trip to Scrap Processing Co., and I was genuinely blown away. It was crowded and very easily could have had a lot of customers in vehicles, angry and frustrated, but they directed traffic, worked as a team, were efficient, and shockingly kind. Exceptional product, exceptional customer service, and price.
Sky at the local scrap center in Amarillo, Texas, was an absolute lifesaver for our movie production! We were on a tight timeline and needed unique materials to create a realistic homeless camp set. Sky not only guided us through the vast inventory with incredible expertise but also went above and beyond to help us find exactly what we needed.
Their knowledge of the materials, paired with their willingness to assist in creative ways, made the process seamless and stress-free. Sky’s friendly attitude and quick problem-solving skills turned what could have been a logistical nightmare into an enjoyable experience.
If you’re in Amarillo and need scrap materials or a helping hand with any project, Sky is the person to talk to! Their dedication and enthusiasm are unmatched. Thank you, Sky, for being such an invaluable part of our production journey!
Have been coming here most of my life. Scrap has a hard time keeping warehouse help but they have good prices. I own a metal/welding shop I take all my scrap metal here usually get in and out pretty quick other places the guys running the heavy equipment yell and scream at my employees. Office help is great keep up the good work y’all!
I'm not from Amarillo. My son who does business with SPC. directed me here. The employees there are extremely helpful. They had everything I needed for my metal works...and then some. Now about the office ppl. They are funny down right good Texans. I'll be back soon in town for my next project supplies...thank you SPC.
Always rude and unprofessional not to mention extremely slow. Ask to buy some aluminum say we don't have any even though I can clearly see tons of it in the yard literally tons... So after 2 years this bottom of the heap owner reply was rude and slow just like i stated in my review. They say they are recycler but in 25 years I've never seen more than one train car of metal leave the yard. That's called hoarding not a recycling in the middle of a major city raises concerns of just how toxic the scrap yard really is. The reply seem awful arrogant for someone who could loss the whole business in one phone call to the EPA or OSHA but whatever carry on with you're junk.
My husband had an issue this morning after going there for a while a guy told him stuff yelled at him told him to leave and took his shirt off I call the office the lady that answered laughed and was rude also told me do we need to go to the principals office
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