2-3-25 4pm. Very clean store in and out, clean food grill that it motivated me to buy some food. Will stop again if hungry. Friendly and professional staff. @memerios1020
Men’s restrooms in bad shape. 2 of 3 urinals inoperable, floor wet and a hazard, toilets filthy. Not stopping at this location for a while. Better choices elsewhere.
QuikTrip is my go-to! Their stores are always clean, the staff is friendly and quick, and their QT Kitchen food is surprisingly good. Love stopping in for gas, a coffee, or a quick snack. Always a positive experience!
On August 31st around 11:35 pm, I visited the New Road location for gas and was disappointed by the behavior of the manager, Jakson. He seemed far more interested in his phone than in acknowledging me. He rang up my transaction, but I didn’t receive so much as a hello or goodbye, which I’m accustomed to when visitingany QuikTrip. Managers should set the standard for customer service, but in this case, the lack of professionalism left a very poor impression. This is not the type of leadership that reflects well on your company. One-star review due to poor management.
Nasty bathrooms, no toilet paper ,, no paper towels, no thing cleaned well in a week. Disgusting soda dispenser, full of bacteria, no ice in one side,
There was 4 workers on there cell phones, after I told Jackson the manager . He did nothing , nobody in 10min min to fill my gas tank and nobody went to clean or check bathrooms.
Went next to to pilot spend 100 dollars for gas and drinks at pilot next to qt . At the south new road tx.
We go to QuikTrip all the time when we are traveling. We were on our way home from Austin and stopped at the QuikTrip in Waco Texas. I went into the ladies room to use the restroom and at first sight the bathrooms were very nasty. There was no toilet paper in either of the toilet stalls. I went to the cashier and asked her if they could please put some toilet paper in the bathroom. She said they didn't have any toilet paper and they had to wait on the truck to bring the toilet paper so they could put it in the bathroom. I asked her if there was any toilet paper in the store and she said yes but they are not allowed to take toilet paper off the shelf and put it in the bathrooms. She told me that I can use paper towels in the bathroom. I asked her if I could buy some toilet paper and she said yes but I would have to take it with me because she cannot use it in their bathrooms. So, I bought a package of four rolls in their store and went and used it in the bathroom. I wanted to tell the lady that needed to do better but I'm not that kind of person and I just left the store aggravated.
Just had a horrible experience with assistant manager Jackson. I buy a powerball ($2), a tx lotto ($1), and lone star lineup ($5). With the lineup, you get $6 worth of tickets for $5. Jackson could not understand that and wanted to argue on how to count to $6. Very unprofessional. Even asked him to select the button again and at the bottom it shows the total. Refused to apologize and still tried to charge me $6. Luckily another manager Christian was there and told him he was wrong but I should not know the lotto games more than the people that sell them. I love all the QTs I go to. They always have the best people and usually fairly clean bathrooms. Never had I ever had to fight with a cashier over something so stupid which he should have known. Definitely not coming back to this store.
Date: 6/21/25. Reg # 002. Time 16:31:16.
Visited 6-19 for fuel & some snacks. Main floor was wet with only one sign, store was quite busy. Bathroom was messy as usual along with one dispenser with paper towels. I used to frequent this location but the cashiers at night are still rude and rush you out. The store is fine along with the layout, the staff is the problem lacking any people skills.
Everytime I come to this quik trip. It's nasty. Bathroom are dirty. Never have pizza. I was going to get 2 slices of pizza and a cashier told me that they didn't work anymore. Ok, so I went to get a chicken roll, quess who i saw eating those 2 last slices of pizza that are meant for the customers who pay. Yes!!!!! The cashier that told me they were expired. Also the islands are always full of diesel on floor and slippery. This is a huge hazard. Needs better management. Also the chicken roll gave me the runs!!!!
QT is hands-down one of the best gas station stops around. Whether you’re fueling up your car or just making a quick pit stop for drinks and snacks, they’ve got it figured out.
I grabbed a Kickstart Orange, a Dr Pepper, and some Zyn—and as usual, everything was easy to find, well-stocked, and fresh. Their drink coolers are always packed with options, from energy drinks to sodas to waters, all ice-cold and ready to roll.
The store itself was spotless, the bathrooms were clean (which you can’t say about every gas station), and checkout was fast and smooth. Plus, the employees were friendly and kept the line moving, even with the afternoon rush.
QT is the kind of place you can always count on—whether you’re in a hurry or just need a break on the road. It’s clean, reliable, and always stocked with exactly what you’re craving.
No customer focus from the team, that working tonight.
I am a regular QT customer and stopped by this gas station today to fill up my pickup truck. I fill up over $500 of diesel weekly as I am a carhauler.
Since I was tired, I planned to park my pickup truck with trailer at the gas station. There were no parking spaces for truck so I parked in the passenger car spaces. A gas station team member came out and told me that it was illegal to park in those particular spots. Illegal, Karl!!!
So I parked in other spots. Places, where I wasn't in anyone's way.
After 20 minutes, the manager came and said that I couldn't park here and had to leave, referring to some rules.
I asked this manager to show me these rules, that I can't occupy passenger car parking since I have a pickup truck and not a semi truck.
She refused and demanded that I leave or she would call the police.
I refused, she called the police.
While I was talking to the police officers, she kicked 3 semi trucks out of the gas station.
I park my combination any gas station more than 3 years, and never met such an unprofessional manager.
I have NEVER been kicked out of a gas station because I parked in a passenger car parking lot
Semi trucks provide the main revenue for the gas station, as they are the ones who fill up large quantities of fuel.
And it is very stupid to kick customers out of the parking lot.
I fill up over $500 a week and over $25,000 a year at QT
And I will no longer be filling up at QT
I'm sure many owner-operators have already left QT.
Because of such managers who kick out customers, companies lose customer loyalty and revenue.
Update: Trucks are now allowed to park overnight. Safe travels!
Trucks aren't allowed overnight. QT Corporate is forcing this location to post towing violation papers on driver windows. Avoid this location for parking.
The neighborhood to the north is complaining about noise and smell coming from trucks.
Wendy the manager is wonderful!!!! I had a problem with another manager name BAYLEE , who was rude and threw my items in the bag. When I said something about her throwing my stuff in the bag( soda and all) she stated, “ That’s how we do at Qt” couldn’t believe she said such a thing!!!!! Never have I experienced suck lack of respect at QT everyone is always so nice… I asked for a manager and she made it be know she was one.. but ms. Wendy came and made everything better!!!!!! True MANAGEMENT!!!!! I truly thank her and the other lady who was with her for making me feel at ease… this is what makes QT soooo much better!!!!
It's 9:35 am on a Sunday morning. I LOVE QT, but this was a huge disappointment!! Trash can at the entrance heavily overflowing with trash. HUGE puddle on the floor in front of fountain machine. Two safety cones, but not cleaned up. Restroom was dirty and zero breakfast foods prepared in the warmer. Not at all what I'm accustomed to seeing from QT. Three employees behind the counter just chatting with one another and seemed to have little concern for the conditions of the store
Very disappointing. Non of the food is actually cooked. Got 6 items and not a single one was remotely hot. All of the taquitos were frozen solid and not even the flavor listed. Everything my co worker got was all ice cold as well. Every single slushee machine is boarder line melting
So, this QT is different then most. It's busier and people seem to be a little more rude. The bathrooms were not really clean (compared to other convenience store it was cleaner but for a QT it was not up to par) It was not stocked and one of the urinals has been out of commission for several weeks. Told the worker and she just said ok, so not sure what that means. So if you can make it down the road I suggest waiting for another one.
1st QT that I've been to today has no ethanol gas. If there is one complaint I have is that the kitchens should've kept the hot beverages. But at least it gets bonus points for being open at 1am.
Edit: since there's been some changes, they're good safety has dropped a bit. Found hair in my QT kitchens food. Need to implement hair nets more to their employees.
During my visit to QuikTrip, I was impressed by their extensive selection of fresh food options that cater to diverse tastes. The store's impeccable organization ensured easy accessibility to items, making for a convenient shopping experience.
The store and staff are great, the problem is that they let truckers park where and how they want. This pic shows 1 trucker parking across at least 9 parking spots that are meant for regular personal vehicles. This is tame compared to most mornings. Areas that are meant for passing through are usually congested with trucks parked in a very unorderly fashion.
I have to give props to the store manager Jaime. I had a slight issue with something I bought from there and without hesitation he paid for my entire purchase even after I begged him not to. He is an amazing person and one of the main reasons we visit that store every day. Thank you for being you Jaime.
Love the new QT truck stops! They were nice enough to let us park overnight with our 40ft Moho & tow car. There is a ton of grass in case you have a pet and the lot is very well lit. There is a diesel pump for RVs only on the truck side.
QT has been a favorite since childhood. I'm glad to see more Semi accessible stores opening up. QT Kitchens was an awesome addition to the stores as well. Sausage egg and cheese croissants, full size pizza's or pizza by the slice, breakfast pizza's, wraps, quick shakes, there's so much more. I don't understand the snackle promotions although I think we can let that one slide. 100% guaranteed gasoline. Ain't that right, Lamar!
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