Trinity Auto Haus in
Waco (TX)

Great place in Waco for auto repair work (that has been in business for a good while now); at my age prices are never fair, but in life business is business; Trinity Auto Haus sets proper expectations concerning timeframe of repairs and gets business done. Complementary Uber rides to/from and Snap Financing options are a big plus to me. This is a professional business. Their recommendation for Affiliated Auto Glass off the Waco Circle was of big help; replaced a windshield on my vehicle in less than a couple of days. Very grateful for this recommendation as well.

Went in just for an alignment knowing full well I had some other issues and the boys in the shop and Danica in the office were fantastic. Handled the alignment issue I was having minus 1 wheel which they adjusted as much as they could because I bent my control arm. Ended up getting a few other things taken care of while I was there and my car runs great. The 1 year warranty was a nice suprise. Havent had any other shops offer the warranty. Ive been struggling to find someone for a year that wouldn't give my appointment away for an alignment and Danica worked me in and I couldn't be more please. Great place, great workers, great atmosphere. Yall are the best! will return to finish the alignment as soon as I get the control arm fixed.

I recently brought my 2022 Audi A4 in for an oil change and had an excellent experience from start to finish. James took great care of me as soon as I walked in and provided outstanding customer service throughout the visit. The waiting area was comfortable and well-equipped with a TV, cold drinks, coffee, and snacks, which made the time pass easily. They also offer complimentary Uber rides if needed, so you can drop off your vehicle and head home or to work. Once your car is ready, they’ll send an Uber to bring you back. That level of convenience really stood out. I also had my windshield wipers replaced during my visit. The pricing was very fair. It was comparable to what I would have paid to purchase Bosch wipers myself and install them, so I appreciated being able to have everything handled there without any markup surprises. Overall, they were honest, transparent with pricing, and professional. I highly recommend this place. Five stars all the way.

I had an excellent experience with Trinity Auto Haus on Franklin Ave in Waco. They repaired my 2006 Camry, and it honestly runs like it did the first year I bought it. It is a difference of night and day. They successfully resolved an EVAP issue that two other auto shops couldn’t fix. That alone speaks to their diagnostic skill and attention to detail. They provided clear proof of diagnostics by sending photos of faults directly to my phone. I received detailed price quotes and had the option to approve or decline each job before any work was done. That level of transparency builds real trust. In addition, their customer service representative who works on a keyboard from the 1900s has a great attitude and identified qualify discounts for me. Professional, thorough, and honest. To anyone looking for quality automotive repair in Waco, I highly recommend Trinity Auto Haus.

Had a great experience with them. Unfortunate emergency car issues but they were transparent and helpful throughout the process. It's clear they take pride in how they run their business. Happy I found them when I did!

Danika and James were always friendly and quick to respond. It was sad I couldn’t afford to fix my van. But very helpful it getting it to my home. Thank you very much.

My repair experience was great. The technicians were thorough in their work and gave recommendations for additional service to help my car continue to work properly. I received text and calls to follow up with me and offer to assist for setting up any other repairs. Everyone has been courteous and caring and I felt seen and respected.

Let me tell yall!!!! Trinity Auto Haus next to LaFiesta on Franklin is the BEST car center I’ve EVER BEEN TO. Highly highly recommend $65 special for oil change and tires rotated. Free sodas and drinks. They offered me a ride to my house and back if I don’t want to wait. Just heard a service guy tell a customer he used to be a service advisor and this is by far the best place he’s ever worked for! Everyone is nice and transparent. Great Christian business and it shows Evan was Great

We had a great experience here! We brought a car in for a pre-purchase used car inspection and Evan was helpful and friendly in setting it up. The car ended up having a lot of rust on the undercarriage—enough to preclude them from doing most of the inspection for safety reasons. We were given a detailed explanation and information on what they did inspect and they were kind enough to treat it as courtesy inspection so we did not have to pay for an entire used car inspection. We appreciated the integrity.

Danica (apologies if the spelling is incorrect) was confident, professional, and exceptional in her work. She assisted me with a call and went above and beyond to ensure everything was handled properly. Her kindness and dedication truly stood out—we need more people like Danica. Thank you for the excellent service.

Trinity Auto Haus did a great job at fixing my truck. Their team communicated well and were thorough and fair in their services.

I had a very good experience with this auto shop. I felt like they were very honest and upfront. I had a coupon for a free second opinion and that’s exactly what they did gave me a free second opinion.

Evan and James were so helpful throughout the entire process. I live in the Dallas area but born and raised in Waco. I had went to another auto shop for repairs in Dallas and they were unable to find the problem with my car. My father suggested that I call Trinity Auto Haus. I called and spoke to Evan and he was great. They got my car in and gave me a loaner. Which helped out a ton. When I got my truck back it worked perfectly. They explained everything that was fixed and gave recommendations for things that needed to be fixed in the future. I whole heartedly recommend them. Thank you for all of your help TAH!!!!

Absolutely fantastic shop. Trinity Auto Haus had every possible opportunity to screw me, but instead they were all stand-up people. While driving to Dallas from San Antonio on Christmas Eve, my low oil pressure light came on. I immediately had my car towed into Trinity and I got picked up and spent Christmas in Dallas. Fearing the worst, I approved a diagnosis, and it ended up just being my oil pressure switch. Very cheap fix. Everybody was 100% honest and transparent with me even though I live in a different city, had a severe warning light illuminated, and was without a car. 10/10 I absolutely recommend. Major props to James, Evan, and Dan.

This was my first time stopping by Trinity Auto Haus and I was so blown away by their customer service. Evan & Danika were so friendly, I've never seen that kind of service at any other auto repair shop. They get 5 stars for sure!!!

It's hard to trust auto repair shops, but Trinity has earned mine. They identified a lot of needed maintenance that I deferred for a long time. The last element required them to research which cost me several trips. But they didn't charge me for the added visits since they have integrity in their work with customers. I highly recommend working Dale, Stan, and Evan if you need to visit. Highly recommend.

I am very happy with Trinity. A++ I went to the Volkswagen dealership to get my Tiguan fixed because I am new to Waco and dont know of any other places that work on VW. It had a coolant leak and an oil leak. After waiting for a week for a diagnostic they call me and tell me it is $8,000 to fix it even though I had an extended warranty. I paid $400 dollars for the diagnostic and picked it up without fixing it because I couldn’t afford it. I found out about Trinity from a friend and dropped off my car there around Thanksgiving. I had full coverage insurance and they gave me a loaner car. It wasn’t anything fancy but it took me to work and back. I get a call back on Monday and they say that the repairs will cost $4,000 but that they had been able to get my warranty to cover $3,000. It wasn’t very long before I got another call to come pick up the car. My service advisor was James, he was very helpful and it was clear that he wasn’t trying to rip me off. It’s been a week and I haven't noticed anything wrong with my car.

This place was absolutely fantastic. I brought my car in when it was having trouble starting. They fixed it same day for a great price. They even sent me home in an Uber while I waited. I’ll definitely be coming back.

Trinity Auto Haus comes highly recommended by me. My husband and I drove to Waco last week for a vehicle inspection, and we encountered transmission problems along the way. We searched online for the nearest repair shop and were pleased to discover this exceptional facility. Fortunately, our transmission was in good working order, and we were not charged for the service, as it was considered a courtesy check. Their staff is amazing!

I was in from out of town. They towed my car to their shop and were flexible with my situation since I had to travel back the same day. They fixed my car and I was able to pick it up a week later on a Sunday when they were closed using their lockbox. Highly recommend.

Fantastic place! My Porsche had issues on my way home to Dallas last week. These people went way above to help me. I highly recommend this location if you need any kind of service for your car. They fix your car here, but they take care of people. If I could give 20 stars I would!

This was my 2nd time using Trinity for service the first time was great service. That’s why we went back for the second time. Dale was great. But the part that we were told needed to replace didn’t solve the issues with the car. So after $1800 the car still isn’t drivable.

They are fast, kind, and very professional. It's the only place I'll take my Mercedes for future repairs or service.They went above and beyond with any and all concerns, I would recommend, 10/10! Im very picky with my car as most are, Im at ease while in their hands.... Thank you Trinity happy customer for life!

Great service! They identified what exactly needed to be repaired and knocked it out in less time than they estimated. They also provided a loaner car to me and my wife for work which was a huge help! Highly recommend for their professionalism and going out of their way to make the experience as pleasant as possible. Thank you Carissa!

These people really care about their customers and it shows they even go the extra mile it will Uber you to work to your home while your car‘s getting worked on. Also, after your car is done getting service. They literally call you to check up on you and ask you how how things went. These people are amazing. I wouldn’t take my car anywhere else. The owner really knows what he’s doing when it comes to leadership and how to manage employees six stars if I could give it.

We were visiting Waco from Georgetown and had been to the Zoo. As we left, the engine oil level light came on the dash. I topped it up but wanted some reassurance that there was not a leak out something end wrong before starting the one hour drive home. The level of service I received was exemplary and after a short wait I was shown pictures and video of the leak and chatted to the staff about then general condition of the engine and received some tips. I’m considering making the drive up from Georgetown for my servicing in future I was so impressed with these guys. Honest, polite, professional, friendly and very knowledgeable. I wish all service centres were like this! Thank you !

I had an excellent experience with Trinity Auto Haus on Franklin Ave. My daughter came in for a routine oil change, and the whole process was smooth from start to finish. Their communication was clear and kind, and the team treated us with respect throughout. The service was done right the first time and completed in a reasonable amount of time, without any unnecessary delays. Pricing was very reasonable, which made the experience even better. The overall team deserves credit for being both professional and approachable — nobody tried to push extra services or upsell, which is refreshing these days. Scheduling online was quick and easy, making the whole process stress-free. What impressed me most was how they treated my daughter when she brought the car in. She was shown kindness, and they took care of the service without trying to take advantage of her. That level of honesty and respect really stands out. I’d recommend Trinity Auto Haus to anyone looking for a trustworthy mechanic in Waco — whether you’re a family, a student, or just someone who wants reliable service without hassle. I’ll definitely return for future maintenance.