I’ve had my PJ trailer for about six months now, and overall, the experience has been positive. However, within the first three months, I ran into some manufacturer issues with the inner wheel bearings seals leaking and the hub caps. As a hotshot driver, time is crucial, and I needed these issues fixed ASAP to get back on the road. Since repairs I’ve had no leaking seals.
Katherine and her team were a huge help in getting everything sorted out. They were quick to accommodate me in their schedule and took care of the repairs right away. Thanks to their excellent customer service and efficient work, I was back up and running without missing a beat. Thank you to Jaime and Carlos for doing the Job right.
I highly recommend this place for anyone needing reliable service and support. They truly understand the importance of keeping drivers on the road.
I searched and talked to many trailer dealers in Texas. Without a doubt Happy trailers went beyond my expectations. Tammy was very knowledgeable and wanted to make sure that my needs were met. Tammy was very helpful and had all paperwork ready for me. Very smooth process and quick delivery. I would recommend that you get your next trailer from Tammy at Happy Trailers in Waco.
There’s no words to describe Happy Trailers in Waco Texas. They are hands down the best place to buy a trailer from.
From the employees Tammy Randy Carlos and the other team members there’s no other. Customer service is 200%. They truly care about the customers that come through there doors. Happy Trailers have a customer for life. Keep up the great work.?
Tammy and Randy were great to work with. Informational and Tammy got the transaction done quickly and smoothly. Highly recommend buying a trailer here.
Happy Trailers had exactly what we needed. Easy and quick financing and the Sales Associate, Tammy was very knowledgeable and helpful on all of our trailer questions.
Tammy was very helpful with the purchase we made today; very knowledgeable in all the process. She was able to get us back on the road within the hour. She is an asset to the company.
Tammy is awesome! She’s helpful, knowledgeable, and super easy to work with. I’m very pleased with the trailer and service. I highly recommend Happy Trailers and Tammy!
New Year’s Eve, half of the other guys in town are closed. I needed to trade in my utility trailer and get a larger trailer for my quads. These guys were open, and I worked with Randy who got me sorted
Out, didn’t try to sell me anything I didn’t need, and put up with my kids being wild. Was very happy leaving, felt like I stopped at the right spot.
I had an amazing experience with this trailer company! From start to finish, everything was smooth and professional. The staff was friendly, knowledgeable, and genuinely cared about helping me find exactly what I needed. The trailer quality is excellent, and the whole process was quick and stress-free. I’m extremely happy with my purchase and would 100% recommend this company to anyone looking for a reliable, high-quality trailer!
Tammy made the process of buying a trailer a pleasant experience. She went out of her way to help in reserving the trailer until I was able to get to the dealership and had the paperwork ready when I got there.
So, not super trailer related, but customer service related. I was traveling from Dallas to San Antonio, had a flat/blow out on my suv Bronco, pulled off 35 and happened to be right beside these guys. The tire kit is trash that Ford puts in the vehicles, I needed a tire iron to change to a spare. I asked for help and an employee named Randy, helped me change the spare out with an impact drill which was even better, then pointed me in the direction of a discount tire.
I know this isn’t trailer related, but if these guys go out of their way to help a stranger , that says a lot and I’m sure their customer service is amazing. I would recommend them just based off their cistern service!
People there were prompt and very polite the man who works the yard was knowledgeable and went over everything with safety checks thanks a lot everyone
Tammy did a great job when I went in looks for a trailer. Told her what I was wanting to spend that day and she found what I needed for under what my spending limit! The guys in the shop cleaned up the cargo trailer, prepped it for the road and I was off! This is my second trailer purchased from here and will continue to buy from here. Great customer service and a great shop here at Happy Trailers.
Ms. Tammy was an absolute trailer goddess! Her patience, deep knowledge, and genuine willingness to help made our entire buying experience smooth and stress-free. She took the time to walk us through everything, answered every question, and made sure we understood exactly what we were getting.
I’m so glad we chose to come here for our purchase—don’t miss out or overthink it like we almost did! Tammy is sweet, friendly, and still confidently persuasive in the best way. Small-town charm with big-time service. Highly recommend!
Tammy was absolutely wonderful to work with on purchasing my new dump trailer. Everything was simple and completed in a timely fashion. Definitely will be coming back for any trailer needs!
Found the right trailer at the right price.
Thanks to the people at Waco Happy Trailers.
Fast, professional and courteous.
If you're looking for a trailer check these people out.
Tammy was absolutely amazing to work with! She went above and beyond to make sure everything was perfect with our trailer and made the whole experience feel easy and personal. You can tell she truly cares about her customers.
Carlos was amazing, and very helpful with details about my new trailer . He explained how adjust and brake test the trailer.
I really appreciate all his professional support and skills. Great customer service.
Just want to give a huge Thanks to Happy Trailers!! We were traveling back home to Pennsylvania with a small utility Trailer, and we had hub issues. The hospitality they showed us and got us back up and running. We would like to say if you have any issues that is the place to go!! And if your looking to buy new well the whole staff and management are excellent!!
Randy Loewen was helpful, knowledgeable, and professional!
Carlos in the service department was patient and showed us how to use our new equipment.
We will definitely be doing business with Happy Trailers in the future. 10/10 recommend.
Just bought my new PJ 40ft Gooseneck trailer from Happy Trailers and definitely loving it. Tammy made the whole process very easy and smooth. She had great customer service, communicated and responded quickly when I had questions. Will definitely recommend people to her and I will definitely go back to do business with her.
Great place to purchase from! Tammy Flathouse is an amazing salesperson. Excellent customer service! Was even given helpful advice from employees. Will be purchasing from them again in the future.
Tammy was very helpful and handled our purchase with ease. Jaime in the shop was professional and took the time to explain our trailer to us. Thank you Happy Trailers
When the time came to buy a trailer we were fortunate to go to happy trailers where Katherina and Randy were there to help us out. We were undecided and which trailer we were needing but because of their expertise they were able to get us the trailer we were needing for our needs. They have great equipment and customer service is awesome, which made purchasing a great experience (so much so that we ended up buying two trailers)! Highly recommend happy trailers for any of your needs!!
Great customer service, from sales(Randy/Tommy) to the guy in the shop(Jaime) doing the last checks before the equipment leaves the dealer.
We had a small hiccup at the beginning, very minimal which was taken care of very well!
Will definitely come back with more business. Thank you guys!
And ladies! Including the very sweet and nice person in the front desk helping me with paying and finalizing transaction.
Was just there today & got a utility & box trailer to add to my fleet. That would be the third purchase from them. They are so knowledgeable & easy to work with. I definitely recommend them & will most definitely continue to be a customer!
700 Olive St, Waco, TXMechanic
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