O'Reilly Auto Parts in
Galveston (TX)

Service Agents are extremely helpful. If you ask nicely they will assist you with your car and they will replace your old whatever it is for the new one, if its simple.

Always clean and well maintained. Great service. Good prices. Best place for batteries.

I pulled up at O'Reilly Bradley was helping another person with there vechile. He heard my vechile when I pulled in the parking lot, and said give me a second. I know exactly what's going on with your vechile. After he finished with the ppl he was working with. He helped me. What I thought I need wasn't it. Bradley got exactly what I need. Great great employee. Management material.

This place is hands down the best! Forget Auto Zone, and definitely beats a trip to Walmart! Rodney, and Justin were so kind, and helpful! Needed wiper blades on the fly in the rain, and a tarp for an unknown leak. They’re very customer-focused, and take time to actually walk away from the register and help on the floor! Justin even put my wiper blade on for me in the rain, and Rodney had me walking out with complimentary mouse pads. Lol These guys have obviously been trained well!

Rolando and Kevin were very helpful today. Bradley the assistant Mgr. Helped me out today 03/26 .. Always professional and trustworthy. I appreciate all these people. Thank you !

Rolando was a very big help to my son the other day when his car wouldn't start! He was very professional and informative! I can see he's a great asset to working for O'Reilly!

The staff here are all very knowledgeable and friendly. The store is always clean and orderly. I would give this store a 5/5 stars. Definitely recommend!

I think it was Kevin, who helped us. We were overheating. We chose an antifreeze and went to pay. I don't recall how he broached it. But, he casually asked what we were putting it in. We said, "a Ford Explorer." In a non-judgmental way, he asked, "It doesn't take orange?" I recalled seeing something on the cap, on the antifreeze reservoir saying something about - orange. He asked some particulars about the car, answers to which we were uncertain. So, he looked up our Explorer using the license plate and got the engine details he needed to help us. He told us which antifreeze would work. We grabbed it and returned to the register. He saved us one more time. We needed pre-diluted, as we had no wherewithal to add water. So, one more trip to the shelf, we were on our way. We thought the antifreeze might only be a stopgap until we could go to the mechanic. But, it appears to have completely solved our problem. Thanks, Kevin!

Jorge! Best employee I have ever encountered at an auto store! Hands down the most helpful, seemed to truly care, respectful, professional gentleman! Helped me get back on the road! Give this guy a promotion! Thank you!!

We stopped by to get a Check Engine Light Diagnosis, Employee by the name of Jorge was very helpful and knowledgeable not to mention very Friendly and Calm. He helped us get the right parts, even went out of his way to look under the hood and take a look at a possible problem! Ask for Jorge!!!

Was in Galveston to get on a cruise ship the next day. I received an email for a sale on Bosh windshield wipers. By one, get one free. It was going to expire before I got back. So I made a quick stop and picked up 4 sets. Paid $129. I drive over 100k miles a year. Store was very helpful and even brought me a box of 5 out instead of having individual ones.

First off, I want to give a huge thank you to the Tall blonde lady, she is always smiling and always very helpful and cheerful. Always a pleasure to come in at O'Reilly Auto Parts on Broadway. She was extremely nice and helpful with helping my boyfriend and I fine the right power steering pulley kit. Always great service and I will be coming back if I need anything for my truck.

There are Auto Parts Store's close to my home, I will drive that little extra few miles just to do business with this O'Reilly's. The staff are so welcoming and accommodating, The young lady, Emily ,she is always willing to help . If I could have I would have given them 100 stars . The work moral is clearly good, and that means good management.

Impressed with the service I got and without purchasing anything. I recently replaced my battery and I’m noticing sounds ect that on my 26,000 mile Buick never heard before. Kyle is da bomb I appreciate his help so much.

Ethan was amazing! He helped determine the correct bulb that needed to be replaced and then went the extra extra mile and helped to install it in the vehicle. I appreciated his efforts so much! My vehicle is now safer than ever. Thank you!!!

They were quick to diagnose the problem, sell and install a battery, and get me on my way. The young man who installed the battery was so nice. I told him I appreciated his respectful attitude while doing the installation because most young men are not that nice. He said that he was raised right and "I have a Grandma too and I hope someone would treat her the same."

I am an older woman who went here for a gas cap. I waited in line as someone was at the register in front of me. There were several other registers unmanned so some employee opened that register and asked who's next, I started to step up and some rude man cut me off. Waited again and it happened again. Third time I left.... Never to return again and I will make sure everyone knows how they treat ladies there!

Thank you, Ethan! I was on vacation with my family and my alternator went out. I really appreciated how quickly you helped me! If I’m ever in need of anything for my car again and I’m in the area, I’m coming back to you.

Usually great place for parts, when I did my breaks they forgot to order them, and when they came in I got home and they were wrong ones. Went back to store and all they had was the cheap pads in stock, considering car was in the air with everything Already apart I had no choice but to go with the cheap ones. Lots of trips back and forth for no reason. Should have been the right ones from the start.

Courtney is a wonderful, helpful, kind and professional young man. Thank you for taking the time to change my battery and for the conversion. May God bless you and your family greatly.

Courtney went above and beyond and he helped me so much today and saved me so much money today. I went to classic because my trunk wouldn't close and they informed me my warranty wouldn't cover and it would be $500 to change the latch on my car. Me and my husband thought that was bizarre since we had just purchased this car 2 weeks ago, and already the entire latch to the trunk didn't work. so I went to Oreilly's to see how much the same part would be and it was only $188, so i asked them to order it. I came in to pick up the part and brought in the old Latch that was supposedly broken. Courtney took me outside to try it out he was trying EVERYTHING and he couldn't figure out why they said the Latch was broken, the poor guy was sweating so bad, he stood there for a min and asked if they checked the fuse, i said they didn't tell me anything about that. Wouldn't you know the fuse was burned out, he changed the fuse and then my truck with the original latch worked perfectly. i say all this to say if Classic would of taken the time to check and go above and beyond like Courtney did the experience would of been much better. Courtney deserves a raise or a bonus he saved me hundreds of dollars by just taking the time to help me. thank you so much Courtney!

The staff member that helped me was extremely nice and helpful with a bad battery I was given on a new used car I had purchased one day ago. Sorry I didn't get his name but the gentleman had a long ponytail and is a full size guy with a full size helpful heart! Thank you sir!

GREAT help by several employees including the Manager. I like O'Reilly AP. Always have what I need with a helluva lot of choices. In and out with exactly what I needed in less than 15 minutes. Excellent service guys. Thanks!

My daughter’s car was having trouble starting so She went to get the battery tested. Able and his coworkers did a great job getting the old battery out (it’s a Ford Focus and was really corroded) and installing a new one. I appreciated their knowledge and expertise!

I went to this location with a check engine light on to have them test the code and find out what was going on with my car. I went in and there was a couple of people in line in front of me. I had a suspicion it was my spark plugs, ( it was) and intended to purchase the plugs from this location. As we waited more people came in. The cashier twice took care of people that came in after us. I finally spoke up and asked to be helped. A man with a beard said, yes, what do you need? I explained what was going on and he said, look one of us will get to you when we can. He waved his hand around and said, we are kind of busy you know. I stood there getting upset as they continued to take care of customers as they walked in the door while we had to stand and wait. This is unbelievable and if I ran this store I'd hire a new staff! Going to Auto Zone now!???

First off, I want to give a huge thank you to Abel at O'Reilly Auto Parts on Broadway. I called ahead of time and asked if they had trailer light parts and he told me they did. When I arrived, Abel showed me the parts I needed and even told me how to install them. After about an hour, I was unable to install the part and told him that I would have to take it into a repair shop. Since it was hot outside, he gave me some water before leaving. Even though the install was unsuccessful, I appreciate the kindness and help that Abel provided. Thank you!

Decent auto parts store on the island, but they are terrible with their store hours. I've showed up in the morning for them to open up 20 minutes late, and I've had them close 30 minutes early before for seemingly no reason. As long as I show up in the middle of the day, it's all good.