What clients say about NAPA Auto Parts - Republic Parts Co in Galveston (TX)
Absolutely a garbage store 🙄 called for 2 hours....no answer guess they just beating in time to make a check....can't be bothered to answer the phone....pathetic and a shame it's a napa
Purchases a car battery for my BMW
Within 30 days it went bad
I took the battery in for testing …. They said they woul have to keep overnight
I asked if they needed my name or anything they said no
Went back to pick up battery and they couldn’t find it and said the recycle guys probably picked it
I asked the owner for a new battery and he refused to give me one …. So, I paid for a battery I didn’t get
Will never shop here again
Very helpful and knowledgeable... Went in for a battery for my golf cart and ended up just taking my golf cart next door for a lithium upgrade and new tires. Got a sweet multi-tool wrench!
This is the Worst costumer service every, don't waist your time coming here.... the man that answered the phone screamed at me in the worst manner every, stating that he was the owner and could talk to me however he wanted to.
First time here and will be my last. Never had a full service oil change where they didn’t fill my washer fluid or reset my display….left here and neither were done. Never going back nor will I recommend.
Guy that "helped" me was walking out for lunch and at a 2 second glance could guarantee that they didn't have the hose I needed. I informed him that I confirmed online that they had it in stock in the store, he suggested I come back in an hour and a half when they return to lunch to see. I let him know no chance of that, I will be going to a store that actually helps. All of the NAPAs in California are great, I hope this is not a Texas thing.
Very nice people. NAPA makes great parts but their cross reference database may need to be upated. Bought an oil filter and got back to the house, about 25 minutes away and it was the wrong size. Not the end of the world but annoying. Found another store to buy the correct size. Hopefully NAPA updates their database.
2826 Broadway Avenue J, Galveston, TXAuto parts store
706 51st St, Galveston, TXTowing service
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