This rating is based on customer reviews, inventory size, pricing, and service quality
Reviews for Comal County Recycling Department in New Braunfels, TX skew positive on service: many praise the friendly, helpful staff, tidy grounds, quick drop-offs, and value like free mulch. However, a clear downside is a shrinking list of accepted items (no TVs/monitors; brush often halted; remote sites closed; and recent reports of no plastics or glass), plus strict county‑resident rules for mulch. Hours feel restrictive and inconsistently posted (early, punctual closings; Saturday noon), causing wasted trips. Overall: 75/100. Best for courteous service; check latest materials and hours before you go.
What clients say about Comal County Recycling Department in New Braunfels (TX)
Edit 2026: They no longer accept glass
I called them up beforehand to check they were open and what time they closed. When we got there a kind man helped empty our car for our glass recycling. Quick and easy - we’ll be coming back
I have been driving my recyclables here for years. Always wonderful service, professional and clean. I feel safe going there alone. Hill Country waste doesn't offer recycling in our neighborhood, but they do in the neighborhoods right next to us. I don't understand that. So, this center was really great for us taking the angst out of having to drive it ourselves. It was a 30 minute drive total of 42 miles.
As of 2026, they no longer accept plastics and glass. Looking around us, the nearest places do not look as safe or clean...sorry, they just don't. To get to anything close to what this center offered, I have to drive now 63 miles round-trip to drop off my weekly water and glass bottles. Is there anything closer to 281 north?
I’m honestly surprised the facility closes at noon on Saturdays. That’s the primary day working taxpayers have available to drop off yard waste, and the current hours don’t seem very practical for the community.
Hit or miss on open times and accepted recyclable items, for example they do NOT accept TVs or monitors. When I have been there it seems like a good number of people are doing nothing. County should sub it out and trim some expense.
We’ve been dropping off recycled items and getting mulch from here for several years. Today after driving 40 miles one way to pick up mulch they asked us at the gate if we lived in the county. The woman said it was a new policy that started this year, but evidently no one mentioned it when we picked up mulch two weeks ago or when we called earlier or on their site! We won’t waste our time there anymore.
Now that they shut down all the remote recycling stations, not going to drive 55 miles round trip to take it to the one on 46. Land fills are going to have more trash. We only have 1 kitchen trash bag a week to go in trash cans. We buy gallon bottles of water so there are a lot to recycle.
I checked the website before driving 20 minutes to be sure they were accepting brush. Of course, when I arrived they were not. Call first (assuming their ability to answer the phone is better than their ability to make a small update to the website).
Don’t business with them Front desk lady and director are rude, can’t dump a trailer of leaves with the littlest mulch mixed with. Pretty sure they’re just mad I was a young buck working with my nice equipment
Awesome place!! Found them totally by accident but what a great find! Free mulch to do all my gardening this summer. Everyone was very nice too. Thank you so much!
I have been there numerous times to drop off. Fast, friendly and courteous BUT the last 3 times i have been there they have not been accepting brush. This is fine but when i look online to make sure they are open there is no mention of it. With todays gas prices it would be nice to know if they are actually accepting brush. I know its free but …..
I am bringing my moving boxes in! Also the papers that wrap my fragile items to the site. Looks like I have a pretty neat set up for dropping off and receive it! It’s nice to know it’s so close
The team is always great. Blake is exceptionally nice, helpful, and professional. He always remembers the setup of where my recycle items are and how I like my buckets placed. I’m not an easy person to please, but Blake and the guys are always on their game to get me through the line and off to work!
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