What clients say about 1st Choice Paint & Body Inc. in Terrell Hills (TX)
Took a couple days, but they did a good job with our Ram Laramie side saddle repair. Drivers side doesnt quite lie flush as before, the one end of the saddle door is drawn in about 1/2 inch from flush which is disappointing, but closes securely. We brought my baby in pretty dusty and it was returned to us shining like the gem that it is!
They charge the same as other body shops, but the quality of work is subpar in every aspect. Take your vehicle somewhere else and just get it done right the first time. The only reason this doesn’t get 1 star is because Juan the owner was a nice guy and had offered to fix the mistakes each time, but they never get fixed correctly. It’s a waste of my time and now more money to take it elsewhere to be finished properly. Bottom line, I would not recommend this shop.
I had a tire blowout on the highway, and Tony was there in under 15 minutes. Not only did he arrive quickly, but he also went above and beyond by giving me and my dog a ride to the tire shop. Exceptional service—
Thanks again Tony.
I am having my car repaired here, I will update when I get it back. But as for the initial contact with the young man and young lady at the front desk they were very professional and informative. They answered all questions I had and made me feel comfortable at leaving my precious car there.
Everything was great except one thing & it wasn’t major or anything. When the front headlight was replaced they didn’t put a blinker light in. But I would take my cars back to them in a heartbeat. I want to thank Juan for all the updates on my car & for calling about what they did about my door too. Thank you 1st Choice Paint & Body for all y’all did to get my car fixed & back on the road.
Sent my vehicle to be repaired spent almost 4k and same week vehicle wouldn't start they put my new battery on someone else vehicle they did replace after I complained about it. Vehicle is leaking transmission fluid mechanic knew about but did not fix mechanical knew something was draining my battery and didn't fix felt like a waste of time and money 1st choice should be last choice
Great experience with them every time. Wouldn’t take my car anywhere else. They were very thorough with their work and kept me informed every step of the way. Would highly recommend them anytime. Great work 1st Choice!
Jessica went well above and beyond the call of duty. When my car was totalled far from home, she helped me find a rental car at an amazing price as well as kindly drove me to pick it up. I can't recommend this company enough.
Husband was one of three who hit a cow on highway 34, they all were transported to the hospital and several wreckers were called by the police to tow the cars and the one who towed my car charged me extra for being inconvenienced because they had to wait for the police to finish their investigation I also was charged per mile they towed my car, I complained but was told by the wrecker complaint department what was done was not illegal but unethical, I was charged $472. ($40 per 15 minutes they had to wait and $32 per mile towed on top of towing fee).
Worst tow truck company ive ever seen. Was told one thing by the owner another by his office lady and then told by the owner that he had messed up but wouldnt fix the problem and was rude when i asked how he could run a business like he was. Use fullers towing if in terrell and need a tow way better customer service. Tow truck driver is super nice. No hassle.
I have used First Choice twice for body repair and they are great. They worked with my insurance company, arranged a rental car and had my car ready in just a few days, with expert repair. I found them to be honest, thorough, and professional.
Finally after 2 incompetent tow truck drivers and 10 hours Juan came through in the allotted time as promised it was fast he was kind really going to be my 1st call next time, THANKS AGAIN JUAN!!!
605 E Moore Ave, Terrell, TXAuto parts store
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