What clients say about Collierville Import in Collierville (TN)
They really do good work. They are always honest with what is going on. As a female I have been taken advantage of at several different auto shops in Collierville but this place is different.
Excellent service from start to finish. The staff was friendly, professional, and made the whole process easy and stress-free. They explained everything clearly and didn’t try to pressure me into unnecessary repairs. The work was completed quickly, and my car has been running perfectly ever since. Their prices were fair, and I really appreciated the honesty and communication throughout the entire experience. It’s hard to find a repair shop you can trust, but this is definitely one of them. I highly recommend them to anyone needing reliable and quality automotive service. I will be defy coming back when something else happens to my car .
VERY HONEST people. Great experience from start to finish. The staff was professional, explained everything, and kept me updated throughout the repair. No hidden fees and the estimate matched the final bill. It’s hard to find a trustworthy shop these days, but these guys are the real deal.
Hands down the BEST auto shop experience I’ve ever had! Collierville Import went above and beyond from start to finish. Amer, the owner, personally arranged to have my car towed from Southaven to Collierville late in the evening, and it was running again the very next day. The diagnosis was quick and honest — just a bad battery. Danna at the front desk was amazing — super knowledgeable and helped get my replacement battery covered under warranty. My car was ready fast with zero stress or surprises. Truly fast, friendly, and professional service. I can’t recommend them enough. If I ever need a mechanic again, this is the ONLY shop I’ll call!
I would suggest anyone that's needs repairs on there vehicle to go there the owner is great he help me out without a problem and the staff is friendly..I would rate the company a 10 out of 10
Collierville Imports have serviced all my cars for over 10yrs. There’s been countless times they could have overcharged or did work that wasn’t necessary. I can 100% say I totally trust them.
I needed a timing belt and water pump. I had two other mechanics who could not get a motor mount bolt out and it was recommended I bring it here. Dropped off at 9:25 and car was ready for pickup at 4:00. Awesome all around!! Highly recommend.
expensive and never worth it! been coming here for years because could never find someone reliable to work on european vehicles, always been skeptical with repairs because half the time i come pick up my car and stuff wont even be fixed or something else would break right after! the times stuff has been fixed repairs haven’t lasted long. anytime i have come back for them to fix something they already “fixed” one thing is for sure i will get charged for them to fix their own mistakes! they will do repairs without consent and make you pay anyway! won’t bring any vehicles up there ever again
These guys are always fast and efficient. Every time I’ve used them they do exactly what they say they’re gonna do at , so if you’re needing a mechanic I would bring your vehicle here.
Very friendly service. Prompt turnaround for my oil change. Cost is comparable to what I have paid for synthetic oil change. Happy to find a reputable place in Collierville since moving here.
I always highly recommend Collierville Import to anyone who asks! They are honest, kind and transparent in everything that they do, and I wouldn’t trust any place else with my car. If you’re unsure or inexperienced in finding a mechanic, go with them for sure.
I can’t imagine going anywhere else for my car. The people here are genuine, knowledgeable, and dependable. They’ve gone above and beyond for me more than once, and I truly appreciate the peace of mind they give me every visit.
Highly recommend! We’ve been coming here for years, and the staff is always kind and courteous. It can get busy at times, but it’s well worth the wait. The owner truly cares about his customers—you can see it in the way he interacts with everyone. They consistently go above and beyond. Excellent service every time.
I highly recommend NOT VISITING THIS LOCATION as they are arrogant and condescending. They sure do start to act like they care once you leave a review to warn others. Isn't it interesting how that works? I recommend visiting any other auto repair center in the area instead
I’ve gone to C’ville Imports for several years under Ray’s 35 yr and Paul’s 30+ year ownership and always had excellent service- very thankful that Amer, Anna, Andy and their mechanics are carrying on the tradition of great and trustworthy service! Thank you!
We have been taking all our family vehicles to Collierville Import Auto Repair center for a few years now . Best auto repair center in town . They do an excellent job - friendly & courteous staff.
ALL these guys, especially Craig were SUPER helpful,
honest, and knowledgeable.
We do not have any mechanics or mechanically inclined men in our lives, and car troubles can induce a lot of anxiety, but have never had that with these guys.
They also helped us with servicing a vehicle we were getting ready to sell, and felt confident with the process, and recommended these guys to the person we sold it to. These guys also helped us out when our car broke down on the side of the road by recommending a super great towing company and together they helped turn what could have potentially been a nightmare, into a pleasant experience and both the towing company and Collierville Imports are getting. a lot of recommendations from us as a result! We are very grateful to have some honest and trustworthy guys servicing and repairing our vehicles. Thank you Collierville Imports!!
Collierville Imports has been a blessing being one of the few companies that will work on my type of vehicle. They are easy to contact and have updated me all along the way.
I would choose Collierville Imports again if any furniture work is needed.
I would definitely highly recommend this auto shop to all my friends and family!!! The staff is very knowledgeable, trustworthy, fair, and clear. Also customer service was great and friendly! Can’t say enough good things about this place! You’re not going to find a more honest place to go to for your auto repairs!
I am so happy with the service I was provided. My vehicle had a vibration issue that progressively worsened as the (10) years went by. I took it to five different highly rated mechanic shops over the years. It sat at the dealership for three months, and I was told there was nothing wrong with it. This last year my car sat in my garage because it felt unsafe to drive. My neighbor recommended Collierville Imports. They diagnosed the issue within two hours and fixed it that day. It runs like it should now, and I am so thankful!
Recently bought purchased a 2010 Subaru outback. Come to find out that I need a head gasket replacement. Quickly learned that this is a very time-consuming and expensive job that not many mechanics are willing to do. I made several phone calls throughout the city. Ended up taking my car to Collierville imports based off recommendation. The mechanics here are very knowledgeable. I was highly impressed by the work that was done on my vehicle. Along with my own research and talking to the mechanics, I felt like I had all the information I needed to understand what was going on. Hopefully for many years of driving this vehicle-Thank you!
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