This rating is based on customer reviews, inventory size, pricing, and service quality
Drivers in Athens, TN report that Athens Collision & Wrecker delivers fast, compassionate towing and strong collision repairs—overall 89/100. Standouts: professional staff, helpful customer service and communication, and generally fair pricing; many cite quick response and timely turnarounds. Complaints are fewer but notable: a couple of sloppy fixes (missed items/loose wiring), one rude interaction, and a long wait with no update. Reviews don’t cover inventory variety, yard organization, or ease of finding parts, so that remains unclear. Best for repairs and roadside help.
Awesome had a friend who needed an estimate so I got there a little early just so I would have enough time to get it done without affecting the rest of my day but I was in and out within an hour super fast and super friendly and no there stuff
Would not recommend. Parts that was supposed to be replaced was not. Very poor repair job. They held my lights in with electrical tape. Customer service was very poor and rude.
That's my blazer in the pictures. Bad wreck in 12/2019. They kept my vehicle there so I could see it when I got out of the hospital which was a long time after due to most of my body being broken and a brain injury. I'm thankful for Athens collision & Wrecker. They didn't know me, and I didn't know them or even myself when I woke up from a coma. Thank you Athens Collision & Wrecker!
Blake was amazing, came out fast, pulled our new bmw out of the mud. He was patient with me and sensitive to my concerns. They were very reasonably priced too. Amazing experience in the midst of a chaotic situation.
I'm writing to put in a good word for the owner of this company who I observed treating a customer in a very kind, generous way. I'm intentionally leaving out the details. That is the extent of my involvement with this company, but felt it important to give credit to the owner here. I will definitely consider them when I personally need their services.
Excellent service and just good people. We were stranded along the road and Blake, one of the tow drivers was driving by in his personal vehicle and stopped to see if he could help. Our AAA would not send anyone because we had 5 people that wouldn't fit in the tow truck. Blake offered to go get a tow truck and pull us to a safe place. And he did. Even gave us the name of a local repair shop that could help us out. We were just travelling hrough with no contacts and in the area. Blake gave us his number and even text to check on us the next day to make sure we were okay. I would recommend them to anyone.
A deer jumped onto my windshield and caused a whole lot of damage. Shattered sunroof, windshield, passenger window, along with a good amount of paint damage, dents, and some interior damage. Athens Collision went above and beyond to make my car look new again and I am so impressed with them. This car has been through it, and to several different shops for a variety of different reasons including two different Cadillac dealerships, and Athens Collision blew them all out of the water. I was worried about the paint damage and they made it look brand new. Highly recommend them to anyone who needs repair work done.
Got hit 2x, both times I sent my car here. Great service and they got my car done pretty quick. Had no complaints and the guy that drove me my car talked to me about my car and how better it is now. But overall I would definitely trust this company to repair, paint etc to your car. Great work.
Just didn't do a good assessment of the damage not every thing was fixed after my wreck even though the insurance adjuster should do inspections I also think the shop should do it's own inspections to double check good paint tho
Highly recommend. The Athens Collision Center made sure I was taken care of, felt safe and got me where I needed to go when passing through. Not only did they ensure that my car was towed, they ensured that I was in a good location when my dad drove to pick me up. Tim, who works there part time, went above and beyond to ensure that I was taken care of- even texting me to ensure that I got home safe. Thank you all again!
They did a great job fixing my Subaru. My car was wrecked by someone (a hit and run). But looking at the car you couldn’t tell where the damage was. I recommend this place and the people are polite.
I called in the morning to have my car towed and they said I was next to be picked up. Over three hours later no sign of anyone so I called to see where they were at and was told that one of their trucks broke and someone was supposed to call me and let me know. I never got that call, the driver I spoke with apologized but the lady that was supposed to call me never apologized. Made my bad situation even worse and had to go with another company.
My van broke down while we were visiting from out of state during the eclipse. We were blocking the entrance to a shopping center. Two other companies said it would be 2 to 3 hours due to all the traffic. The driver from Athens Collision was there in about 20 minutes. Got us hooked up and to a repair shop in minutes. Hope we never need their services again but would recommend to anyone in need. Very professional and quick.
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