It’s really cool and they price appliances and higher grade steel accordingly. I think I got about 8.5c/lb on a load of washers/dryers and over 10c/lb on a load of I-beams. I take a video of the big magnet every time I go, I just think it’s neat.
Scam! I brought these guys a full set of wheels, over 75 pounds of metal and all I got was 36 dollars. I know for a fact that people I know went to places in Charlotte that gave them 200 HUNDRED for wheel sets. They didn't even quote me on the spot because they knew nobody in their right mind would take that lowball. They took my metal, handed me a ticket and told me to go to a different side of the building where I waited like 10 minutes for someone to come to a Plexi glass window and hand me this piddly amount of cash. Stay Away!
I had the misfortune of visiting Smith Metal & Iron Co. recently, and I can confidently say it was one of the worst customer service experiences I've ever had. The two workers there were incredibly rude and unprofessional. Instead of assisting me, they felt the need to make jokes about my appearance and suggest that I needed to work out. I found this not only disrespectful but also completely uncalled for—especially coming from individuals just scraping by in a job that seems less than glamorous.
To add to my frustration, the lady handling payouts was too busy scrolling on her phone to acknowledge my presence properly. It’s unprofessional to be glued to your device when you're supposed to be serving customers, and it showed in her inattentiveness.
As for the payout, I brought in 200 pounds of metal, and all I got in return was a measly $10. I know scrap prices fluctuate, but this felt like a slap in the face after the poor treatment I received.
All in all, I will not be returning to Smith Metal & Iron Co. I recommend looking elsewhere if you're in need of a scrap yard that values their customers and offers fair service.
Save yourself the hassle and the attitude—look for a place where you’re treated with respect.
The best nicest and my best friends work here. Always working hard, loving family and great teamwork.
Great prices on scrap metal.
Excellent job experience.
I'll be back soon😀
I have been a customer at Smith for years but have had it with the staff. The drivers and loaders are rude and behave as if you are an inconvenience. I will make the trek to Snipes from now. Jerks don't get my business.
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