This rating is based on customer reviews, inventory size, pricing, and service quality
Walker's Auto Services in Rock Hill, SC shows largely positive sentiment: many highlight friendly, helpful staff and competent diagnostics, with accommodating U‑Haul rental support and a repair that pinpointed a specific part rather than replacing whole assemblies. Limited pricing mentions include one note of savings. Complaints focus on a disputed U‑Haul return charge and an unprofessional interaction, signaling customer‑service inconsistency. Little to no data on inventory variety, yard organization, parts‑finding ease, or wait times. Overall score: 82/100.
What clients say about Walker's Auto Services in Rock Hill (SC)
Walkers Auto was truly wonderful! The lady who checked us in and got us set up was super nice and helpful. She even saved me a few bucks by telling me I could return the trailer so a different location that wasn’t much farther away. Will definitely recommend to anyone in the area who will be moving soon.
People are extremely friendly and they gave great service. I was called when van wasn't available, and they called around the area to get another van, but luckily van was returned in time!
Always had great service. They have been able to fix things that larger repair shops misdiagnosed and when i have taken it to Walker's they have been able to find a specific part that needs to be replaced rather than just replacing large assemblies until the problem disappears. I recommend them without reservations. .
I too had horrible customer service by Terry when returning my truck today, he wanted to squabble over a couple of dollars of gas - cursed at me and my partner, was totally unprofessional.
Website
