What clients say about JJ Auto Solutions in Fort Mill (SC)
5 stars all the way. It’s hard to find honest people in this industry, and this guy was exactly that. He got my car in and out way quicker than I expected, kept me updated the whole time, answered me promptly, and the pricing was beyond fair compared to a lot of shops that try to nickel and dime you for every little thing.
What I appreciated most was that he thoroughly explained every part of the process and every price instead of just throwing numbers at me. You can tell he actually cares about the work he does, and clients he does work for. He worked with me through the process, and overall just made a stressful situation way easier than it could’ve been.
Not sure when this man sleeps ? but I’d absolutely recommend him to anyone needing body work done.
We used them to repair a trailer for our business. He did a great job for a fair price. Replaced broken leaf springs and diamond plating on the front.
He also is a welder, so I got him to straighten a damaged metal pool table frame and reweld it. Both items look like new. Great work, quick, and for a fair price.
We will be back!
Muy amable el señor Juan con su ayudante, ambos hicieron un excelente trabajo a pesar de que fue una emergencia, pudieron atenderme y resolver mi problema, excelente atención y servicio
I recently had a great experience getting running boards installed on my car. The first set I ordered from Amazon was the wrong model, even though the vendor claimed it would fit. John, the mechanic spent nearly four hours patiently trying to adjust them and even attempted custom modifications, but they just wouldn't fit properly, so I asked him to uninstall them. He only charged me two-thirds of our agreed-upon price for his time.
The very next day, I returned with the correct running boards, this time ordered directly from the manufacturer. John had them installed in under an hour and charged me even less than the full original price. I really appreciate his patience and the quality of his work throughout the entire process.
Juan Perez is hands down the best mechanic I’ve ever worked with. His expertise and attention to detail was excellent. He took the time to explain the issue with my car everything fixed quickly and affordably. Highly recommend Juan to anyone looking for reliable, top quality auto repair!
A Serious Warning About a Rogue Mechanic
For the past five years, I’ve been taking my car to a mechanic located close to my home for minor repairs. Unfortunately, my experience has been anything but satisfactory. While I initially chose this mechanic for convenience, I now deeply regret trusting him with my vehicle. His behavior is consistently rude and unprofessional, and my latest interaction was the final straw, exposing his complete disregard for honesty and customer care.
On my most recent visit, I took my car to him because it wouldn’t start. He conducted a diagnostic, charged me $1,000, and got the car running. Believing the issue was resolved, I drove it for only five miles before it suddenly broke down again, leaving me stranded in the middle of the road. Frustrated, I immediately called him to explain the situation, expecting some accountability or assistance. Instead, I was met with a shocking response: “You only asked me to turn the car on.”
Hearing this was both devastating and infuriating. It was clear he had no intention of addressing the root cause of the issue, despite charging me for a full diagnostic. This blatant excuse revealed his deceptive practices and lack of concern for his customers. If the problem had been properly diagnosed the first time, I wouldn’t have ended up in this mess.
To make matters worse, I had to tow the car not once but twice, adding even more expenses to an already costly ordeal. When I returned to him, he claimed the car needed more repairs and presented me with a new list of parts to replace—none of which were addressed during the first so-called “diagnosis.” At this point, it became clear that his approach is not only careless but intentionally designed to squeeze as much money as possible out of unsuspecting customers.
This mechanic’s failure to properly diagnose the problem from the start has cost me time, money, and peace of mind. My car is still not functional and now sits uselessly in my parking lot. The entire experience has been a nightmare, and I can only assume his poor practices are fueled by his apparent addiction to alcohol, as suggested by his erratic behavior.
To anyone considering taking their car to this mechanic, I strongly urge you to think twice. His dishonesty, lack of professionalism, and refusal to take responsibility for his work make him completely untrustworthy. Don’t fall victim to his scams as I did. A mechanic should fix problems, not create more of them or exploit customers for personal gain.
Take this as a serious warning: If you choose to trust this rogue mechanic, be prepared to lose your money, your time, and possibly your vehicle’s functionality. Save yourself the headache and go elsewhere. This man is not just bad at his job—he is actively scamming people, and I hope this review helps others avoid the same mistake I made.
Highly recommended. He is a very honest and correct person with his work. I have been taking my cars here for 2 and a half years and I always get the best services.
I bought my car from JJ Auto Solutions when I moved to Charlotte in 2021 with 298.000 miles and until this day I still drive it every day, the car has 236.100 and runs amazing. I blindly trust Juan for selling me such an amazing car and for being there whenever the maintenance needs to be done, Juan is an honest and trustworthy person! Best mechanic I’ve ever had
Very thorough and explained all repairs. Communication throughout the process to be sure we knew situation and updates. Very fair pricing/costs. I will certainly be back.
BEST mechanic experience I’ve ever had! Juan was super helpful, experienced and knowledgeable! I pulled in unannounced, he came right out to my car, ordered my new sideview mirror and the part came in the next day. I came down that day and was out of there within 1 hour! Super affordable and will bring my car back here for everything in the future!
Same day service! Very knowledgeable and kind. Provided thorough explanation of problem and also shared recommendations for another service without being overbearing, had taken pictures to justify his recommendation.
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