What clients say about Ace Used Cars and Parts in Gaston (SC)
Stopped in to see if they had a random common part i could buy off of them and the man that helped was great. He took the time to help us knowing he was not going to make anything from the sale on this really inexpensive part. Great human being!!
Johnny and Eddie are real nice men I needed a front bumper with reinforcement and headlight assembly both and font passenger fender and door johnny gave me a great deal 350 for everything plus tax he let me put down 120 and come back two days later and paid the rest and when I went back they already had parts pulled and Johnny loaded them up for me to ask well he was very polite and also told me to come back and he will let me get rest of what I need which is back passenger door and passenger ground effect also I need driver rear door panel for the inside and a passenger sun visor I recommend people to come here for parts he is cheap and they take parts off for u also help you with paying great human beings
I will definitely be back for sure I needed one more part for my car and they were closing and stayed to help you don't understand the stress relief I felt getting that part definitely go here for all your parts
I am still waiting after 19 days to get my car back can't really say how the quality of work is since I don't technically have a car and no one makes an effort to call me to give me any updates I have to call only to be told I'll have the car in a day or 2 and still no ride no call. It's really disappointing😞 yes I was lied to your employee told me that I would be ready by Tuesday also told me Friday morning that my car was running and waiting to be looked over only to find that the motor still wasn't installed perhaps if he wasn't having me think that progress is being made when it wasn't that's not rudeness on my part it's truth
very good service. Mike is a very hard worker. Johnny will go above and beyond. Best garage in all time history. It took me three different places and never had positive results. This was my last hope 4th garage, Johnny, and Mike, now my car is brand new! It cost me a lot less to have my car fix here then it did not to have it fixed at the other three garages.
I’ve been bringing my cars here for years. I have never had any problem with with the work they do on my vechiles. My friends & family also bring their cars here! I highly recommend them.
Purchased a used motor from here. Was told I could hear it run before I bought it. Got up there and conveniently they couldn't get it to crank up. But reassured me that it runs good. Got the motor and installed it and it has a bad knock to it and a skip. Payed almost $800 for a junk motor.
They are great Johnny,is very helpful and polite,(he is the owner) Mike,is the mechanic and is good at what he does.AceUsed cars and parts are very fair They will work with you.My is,Debra Thornhill
You want a seller that goes above and beyond then Johnny at ACE is the place to go I bought an RV Van a 1991 Falcon, we negotiated a little got a fair price with the generator and after we test drove it the compressor went, Johnny said no worries we will put another one on it was used and it performed for a drive to Florida but was making a noise that he told us about before we left, I called him and again no worries he bought a brand new one and put it on, my Van kept shutting off so I I called Johnny and brought it back it was there for 3 days and I told him no rush I picked it up today it was fixed and he took his time and found the problem, granted I bought it as is but that did not stop him from correcting old problems it is a used car so you have to expect issues period. But they were honest, went above and beyond, took all my calls and I am a caller and a texter lol, I would reccomend his business to everyone and anyone I know!! And I will be a repeat customer thank you Ace, the mechanic and Johnny TOPNOTCH!!!
Really friendly and helpful service Johnny and his crew are always willing to go the extra mile to help find whatever your looking for and options on good prices, got 4 tires w/ rims here for a really reasonable price and he helped me find the right compatible tires as well as looked into a driver side mirror for the best price really recommend this place for parts.
My Spouse has brought three cars from him. We loved the cars, all were in great quailty and condition. We have enjoyed his service until several other referrals, notice we suggested him to our in-laws and the first problem they notice that his service was completely different from ours. They said they were charged for last fees and paperwork was not mentioned before purchase and even after that had problems getting to fix things he said were already fixed which was not. I took thus as a sign of misfourture consideing my parents but went on to prays him for good services and cars referred him to another relative who is my sister. He and his wife completely disrespected them and treated them with poor service. I believe their was a statement about the titles being provided by him and he and his wife were completely unaware of new laws that had taken affect. My sister by this time had to call the DMV to confirm what she already had new that everyother car dealer is doing while still in the place so thedisrepect and insults from his wife and everyone in the office woIld stop.i informed my sister that this was just a mishap between the staff and she informed me that this came from the boss. However they purchase the car and we believed they were good.Until my sister missed a payment, aound christmas time and one payment he picked up the car witshockingly out a call or noticed charged her 3x the amount owed and would not aceppted payment until car was paid in full. When she paid the dollar amount my sister owe 264.79 he charged her 649.98 and she put all of his money in his hand.when he returned the change he put the quarter on the conrner while looking us inthe eye.we left with her car peoIllreferred another relative and explained that his service to black people is shady. I referred another relative thus time it was with the car that my spouse and I had purchase later that year by the way he put a lean against the car after we purchased it saying we didn't make our last payment which he later had to remove. I have given my saturn to my cousin but it needed fixing who esle do we go to ,the grand price was about 1978.00 Because that is were we brought it. So their was some damages done to the front side and finder and he is taking care of the personally he said which he did.My cousin and I make a partial payment about 750.0. While watching his employee check the money and count it and mark it with a pen.we are done with the first payment. Exactly one week later on a friday i received a message from his employees about counterfeit money and it came from us after we have paid the card off a week ago.shocking we went to court and this man only won his case because judge said we showed proof to honor it.duely noted. I am not happy with service for black people and out of all the people I referred have all experience the same thing. This man cares about the service he provides to his own people not people of color as matter of fact he doesn't care about your best interest over his pockets. Their is no customer service and expect your money to be taken. He he can get the slightest more by cooking up some numbers he will. People of color are prejudged when entering his place of business.Note that he is out to get you .
Never make a verbal agreement with these guys, if it isn’t for their benefit they will break it and stick it to you. My money will go somewhere that I can trust what the owner says when he says it, because all this one cares about is cash $$$.
If this place is a rip off!!! Do not buy any cars from here!!! I have purchased two vehicles from here in 8 months spending over $5000 and both vehicles transmissions went out. I am a single mom that works two jobs and They refuse to help you or try to make things right.I brought both issues up to one of the guys that works there within days of purchasing the vehicles and told me the car was fine... Speaking to a previous employee of theirs, they know things are wrong and refuse to tell anyone or fix them before the car is sold to you. I dont expect any used vehicle to be perfect but after spending over $5000 I would expect to have a vehicle that lasted me more than 4 months. So if you are looking for a reliable car with honest people...keep driving!!
Bought a tire yesterday to replace one with a nail in it. 24 hours later, purchased tire is flat. I'm now stuck at home all weekend and hoping they'll make it right on Monday. Problem is, I have no way of taking the car to them to fix.
If they resolve the problem, I'll update my wearer.
Edit: they fixed the tire with no problems. I will go back again.
Small car selection, but the cars are usually decent. Some have issues, but some are, after all, salvage titles. The owner and mechanics will help you with any issues to your vehicle and such. I've known the owner for years, and he's never shorted me or anyone I've sent there.
My last two cars I have gotten an my kids have gotten was from ace an they have Always done us great .an the prices are great as well . They will always try to work with you .
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