John McShane Auto Body in
Southampton Township (PA)

I had an outstanding experience! John McShane was professional, helpful, and made the entire process seamless. He took care of everything — including handling the insurance company — which made a stressful situation so much easier to manage. What really stood out was how easy it was to work with John. I trusted both him and his team completely. The shop itself is immaculate, and the quality of their work speaks for itself. Unlike other places that made me schedule an appointment just to look at the damage, I was able to walk in and get a repair quote quickly. That kind of service is rare and so appreciated. Highly recommend this shop for anyone looking for professional, honest, and high-quality auto body repair.

John and the crew were incredible. I have an older Saturn that had two rust holes in the rear. John said they could repair no problem, and sent a very competirive price estimate. Car was done in one day, and the repairs look great! He even pointed out a few other unknown issues for me. This shop is five stars all around, and I'll return when I need more work done!

Took my car here after a minor accident. They really go above and beyond to make sure the work done is excellent. They even touched up some spots that had a nothing to do with the accident. Great place would definitely recommend.

Follow up: John and his team of professionals went the extra mile and addressed all of the concerns I initially had with the repair. John is a man of integrity and takes pride in his services. He will do whatever it takes to make sure the job is ultimately done right. That is a quality you rarely experience in business today. Thank you!! Utilized John McShane Auto Body for a somewhat minor incident involving a practically brand new vehicle. I wanted to patronize a local independently owned shop rather that a franchised operation. Mc Shane has been in business for a long time and comes highly recommended. They were great dealing with the insurance company and ensuring that original manufacturer parts were used when the insurance company requested cheaper aftermarket parts. The turnaround for the repair exceeded three weeks, which seemed a little excessive. Delays in availability and transit times for parts were blamed. Upon delivery of my vehicle after repairs all appeared satisfactory. Closer inspection over the next day or two yielded discovery of multiple missing push type fasteners and self-tapping screws in the wheel well and trim parts the area of the impact. Not to mention a damaged air vent that needed to be removed from the opposite side of the bumper that had the screw hole completely broken with no way to fasten that particular point. An inspection of underneath the front bumper also yielded two more missing push type fastener. After a wash I also noticed the fender that was painted had a run in the paint. I repeatedly kept noticing something did not seem normal inside my driver's side door. I was seeing a row of open holes along the edge of the door and found a piece of weather stripping was missing after reassembly. I am not sure if this situation is the result of overbooking, understaffing or lack of quality control. However, my experience is probably described best by the word "Sloppy".

John McShane Auto Body has the best customer service. From the minute I walked in and brought my car to them after hitting a deer, they were so helpful in the whole process. The work they did on my car was beautiful and professional. I highly recommend this auto body shop!

John + his team did a great job repairing my car + handled all the arrangements with the insurance company, including arranging a rental car for me. A full service autobody business! Very happy with the results!

I recently had work done on my car by John McShane Auto and I couldn’t be happier. I needed my rear bumper replaced and Mike Hogan went out of his way to find me the perfect fit for the best value saving me some unnecessary expenses compared to the other estimates I got. It’s been a few weeks now since the work was completed and everything looks perfect as if the car just left the factory. Mike’s persistence in finding me what I needed, his professionalism, outstanding customer service along with the shop’s quality of work, timely delivery, and cost made this a great experience despite my tragic car incident. I not only recommend John McShane but wouldn’t hesitate to use their service again.

I can't say enough good things about John McShane Auto Body. My truck was rear-ended and the insurance company of the person who hit me tried to deny portions of the claim. This same insurance company also tried to have lesser quality after-market parts used with my repair. Mike pushed back and got the quality parts and repairs that I was due. The truck looks and rides great again. Thanks, Mike!!

Trust and quality are a few concerns when choosing an auto body shop. I have never felt more confident and taken care with my vehicle as I have with John McShane Auto Body. This family owned Southampton gem produces high quality results with a level of detail and care like no other. They really care about YOU and your vehicle. It's like working with your uncle. They treat you like family and work with your time and needs. They are so honest, lay out pros and cons and professional recommends to ensure I have the most accurate information to make the best decisions. They will go to bat for you against insurance claims and fight for your satisfaction on all accounts. I would recommend this to anyone looking for a reputable auto body shop. You will not be disappointed!!!

John, Chris & crew could not have been easier to work with. From insurance, to rental, to the beautiful repair of my car. The back of my SUV was hit, hitch frame bent, mechanics falling out... just a mess! It looks gorgeous & as if nothing ever happened. Most of all the customer service was wonderful & how easy they made a situation like this for me was so appreciated. Highly recommend!!

Great Experience. Car was scratched up pretty bad.. McShane's crew fixed it perfectly & in less time than we originally thought. I've been to his shop 3 times & every time his workers are hustling.

Fair and accommodating. Price quoted was good. But repair did not last long so was a waste of money. But I Was warned it might not in all fairness and I’m grateful they tried to not do an expensive repair on a car that isn’t worth it. Other shops nearby wouldn’t even try. My removal of one star is only because I Asked a friend to do the same repair and it lasted 100 times longer so far. That guy doesn’t even own a shop. I know I was asking for something outside the box and I will still recommend this shop for honesty, good work and fair pricing is best in this area.

Fantastic! McShane's was recommended by a tow truck operator after an accident. McShane was extremely professional and very helpful. He took care of the insurance company and filed all the necessary paperwork. The repairs looked like the accident never happened. He made the process extremely easy and stress free. Top notch and highly recommend. He even followed up afterwards to ensure we were pleased with the work. A++ if you're in bed of a repair go here

I was referred to John McShane from Brian Zimmerman and I couldn't be more happy with the way my jeep turned out! I just bought a brand new all black jeep wrangler and had them ceramic coat it, including the 5 black rims and Glenn did an AMAZING job! The jeep is one month old so the paint was in almost perfect shape to begin with but it looks SO much better after the ceramic coating - more glossy, mirror like and it's so much easier hand washing it now. John set up my appointment, helped me with a rental vehicle and was very professional and knowledgeable. And if you know how many crevices' and hidden spots a jeep wrangler has you know Glenn worked hard, and I couldn't be happier with the results! I'm definitely going to use them going forward for my details and after winter salt clean up. Highly recommend these guys!

John and his team were great. I unfortunately was was involved in a rear end collision in my 2019 Hellcat. I love this car as if its my child. John kept me up to date on the progress of the repairs. I am happy to say my car is back in my hands looking as good as it did before the collision. In the event you need auto body work McShane Auto Body is great!!!

Had dents and scratches on our car and John gave me what his plan was to repair and look as good as new. Dropped off the car on a Monday and within a couple days it was back! Looking as if nothing had happened to the car. Brian the office manager was great to work with and very customer service oriented. Appreciate the work guys and will be coming back!

I recently had John McShane Auto Body do the paint work on a set of doors for my Jeep. The quality, service, and professionalism throughout the whole process was absolutely excellent. Brian took the time to fully explain every option and the processes on what to expect. This shop is willing to go the extra mile to make sure you'll be entirely satisfied with the work they do for your vehicle. The paint and body work they did was awesome and met all of my expectations, and at a very reasonable price. I would highly recommend John McShane Auto Body to anyone in need of auto body work. Thank you very much to everyone there who was a part this project.

My experience with John McShane Auto Body was exceptional. Professional and friendly approach from John and Brian. Had an old fashioned feel of customer service. Great workmanship on my car made it look like new. Will definitely recommend to friends.

I had a small fender bender last week and from the first call I made to John Mcshane Auto Body they were extremely helpful and courteous. After only a few days my car was done, all I had to do was drop it off. Brian & John handled the insurance end with no issues. I picked my car up last night and it looked GREAT inside and out. If you need an Auto body in bucks county definitely call John McShane Auto body.

Very helpful and courteous staff. They do great work. I put a sender into paint, he came back the next week, they put it on in one day . Detailed my car, and had me out and lickety split. I would definitely recommend John McShane auto body. Tell him Luc Luc sent you.

There’s a reason this place has 5 stars. I visited McShane’s recently after a valet did some damage to the front of my vehicle. Brian worked with me on the repair and was a tremendous advocate through the whole process. Everything about my experience here was first rate - the professionalism, courtesy, and quality of the work were all outstanding. You can see for yourself in the enclosed pics - the front of my car looks brand new. They even went the extra mile and cleaned/detailed my car. I am a repeat customer and will be back! Highly recommended to anyone looking for a body shop, I wouldn’t go anywhere else. Thank you Brian & the rest of the crew at McShane!!!!

We have used McShane's any time we needed auto body repair since the 80's. My father took his vehicles there and that's how I found out about them. John and his father before him have always been professional and friendly throughout the entire process. I recently had my vehicle in for repairs and not only did they restore it to perfect condition, but the entire vehicle came back cleaner than it has been since I purchased it. This particular visit, I dealt with Brian and he was extremely helpful and courteous every step of the way. He took care of everything that had to do with the insurance company and made this so simple. My thanks to John, Brian and whoever in the shop touched my vehicle. They didn't miss a thing.

My husband came here when he was in a car accident. This shop was about to close in 15 minutes and they saw him without telling him to come back another day when they might have more time to work with him The staff was very helpful and fast with the return of his truck. The work they did was great. No one could tell that he had work done to his truck from an accident. They sent out a thank you letter to him too for his business. I recommend this auto repair shop.

My experience overall with John McShane Auto Body was 5/5 without question. From the time I dropped my car off, until their followup with satisfaction of service a few weeks after, I knew I had chosen the right business. The management was with me every step of the way (and I was asking many questions) in which I was answered promptly, professionally and thoroughly. John's team was able to bring my car back to pre-accident condition in a timely manor (although I am not one to rush this kind of work). I am extremely happy with the result and I will always recommend John McShane Auto Body to my family and friends.

So a while back I was hit from behind at a traffic light. Fast forward to yesterday when I picked up my newly repaired car. All I can say the car looked brand new. They not only repaired the bumper so that it looks brand new but washed and detailed the outside. The car looks spectacular. Thanks to John McShane Auto Body. Great work and customer service! It was all about as painless as possible given the circumstances.

After getting into an accident in which my front bumper, quarter panel, headlight and wheel was damaged, I wanted to find a shop that would repair the car and bring it back to factory conditions. John McShane did just that. Brian couldn’t have been more helpful, handling everything from the claim to the rental car with my insurance company. The work was completed in a timely fashion, and you’d never know that my car was ever in an accident. The proof is in the pudding, so I’ve included before and after shots of the damage. I hope that I never have to have repairs done to my car ever again, but if I do, I’ll certainly be using them.

Second to perhaps only your house, your vehicle is the largest purchase you'll likely make. So how do you protect that asset? Easy. You only allow someone you trust to do anything with it. John McShane's Auto Body is the only shop that has ever worked on any of my vehicles for precisely that reason. John and his team are capable, knowledgeable and honest. His understanding and experience concerning insurance companies makes navigating the process a breeze. The professional relationship he has developed with insurance agents has earned him their respect and trust; meaning when your claim needs to be adjusted the insurance company takes his word for it, which in turn delivers proper repairs and a speedier turn around. There are few inconveniences worse that being without your vehicle. I am grateful and appreciative to have met John and have the assurance that when I do get my vehicle back it'll be restored to its original condition. John, thank you for providing such a wonderful service, outstanding quality of workmanship and adding your personal touch that has created a lifetime returning customer out of me!