I’ve been coming for about 3 years for all of my (many) car needs. They have excellent customer service, fair prices, honest mechanics, free snacks while you wait, and they really care. How much better can you get? Highly recommend!
I am so thankful they came to my rescue. I’m from Md way out of town 1 phone call to Randys Custom Auto and they came to me ran tests and escorted me back they had already ordered my parts and they were on the way by the time we arrived OMG these guys are the best then fixed my alternator in less than an hour OMG they made me feel like I was home they had all types of snacks and chips I’m so thankful THE WHOLE TEAM DESERVES A 5 STAR They are really great And they have amazing pricing thank you so much God bless you
Beyond excellent. Friendly staff, fair rates, trustworthy mechanics. Chloe and Sadie (the shop's golden retrievers) were the cherry on the cake – my puppy loved meeting everybody. So happy to have this shop nearby. What more could you ask for?
I am from out of town and was towed to Randy's for an electrical problem, unknown at the time. Although, Randy was extremely busy (now I know why) and took the time to get me back on the road in no time. Thank God there are still decent people out there. Thank you Randy!!!! I can't thank you enough!
Excellent shop for repairs had them remove and replace my gas tank skid plate price was what I expected it to be ,we'll done ! Going to have them do more work on my jeep, will highly recommend them!
This mechanic is the best! I’ve tried every mechanic in the area! Especially with my euro cars I always got ripped off or they totally missed the issue completely or weren’t honest with the issues pretty much had no idea what they were doing I’m so happy I found Randy for a family mechanic fixed my car exactly how I wanted it feels like I just bought it from the dealership all over again! He’s work is the best he’s very diligent and knowledgeable he even found an exhaust leak on my custom amg exhaust that I got charged at another shop 260 for and they didn’t even fix it! Randy only charged me 60 on top of the other maintenance I needed so he dropped my custom exhaust and everything to fix it! I was so happy, the work is solid! Since Randy was so reasonable I took my wife’s Mercedes there to get looked at to make sure everything went well for the upcoming inspection he didn’t charge me to have the car looked at found the issue in a second told me that the part was warranted by Mercedes Benz called Mercedes Benz for me! and got me a free 6k repair because he argued with Mercedes on my behalf saying that the repair is a recall on a Mercedes Benz part and I got it handled that was very nice of them I’m never using another mechanic again I’m taking all my family cars here and telling everyone to do the same please trust me I tried every mechanic around they all are terrible don’t have knowledge about mechanics and are very over pricey DO NOT go to anyone else but Randy for your regular maintenance especially if you own a Mercedes Benz you will be more than happy I feel so comfortable knowing that I’m never going to get ripped off. I never posted a google review or a YouTube comment or anything but to finally find a good reasonable reliable mechanic I gotta tell everyone and make it known
Took my van to Randy's custom automotive engine was running rough.My thought was timing chain. l already replaced cap rotor wires and plugs.He diagnosed it, was not the timing chain he also scoped cylinders for any internal problems everything checked out good. He continued to diagnose the problem and found out it was a defaulty distributor cap even though it was new. He was very good with time management to save me money on labor he kept me informed on progress with my van and handled it very professionally I would recommend his garage to anybody I'd give them a five-star rating very happy with the work he did to my van and it runs great now
They will take care of auto issues no matter how big or small. They immediately fixed my tire which was going flat with an air leak when Midas told me to return on Friday, Hell, it was a Wednesday, how was that to work? I've been back to them a second time and got the same friendly, unrelated service. Will definitely stop there in the future.
Good-hearted people who care about their customers and give extra attention to their vehicles to be sure the job is done right with quality and safety in mind.
Awesome shop with friendly service. So happy to find a honest mechanic with fair pricing. This will definitely be my first stop for repairs in the future.
Breaks in my car were failing. I called & Randy asked me to bring my car to his service garage. Break pads were worn & he replaced them within an hour. Randy & staff are always friendly & courteous & I've never been disappointed with whatever service he has provided.
As of this writing I have used Randy's great services twice. I am sold! I like the down to earth approach, honesty, and timeliness. The jobs have been performed correctly without any trouble after the fact. My car had several issues on my last visit and I was so pleased with how Randy handled the repairs that I gave him an extra $20 and told him to take his kids out for ice cream. Randy wants you to come back and it shows. Oh, and his wife, who runs the office, is a peach!
The people are super friendly and helpful. When you have an emergency they get you in quickly. During route maintenance they always do an over view and tell you what will be needed in the future so that you can be preprepared.
Randy's was recommended to me by a local body shop (Car Factory).
The motor blew in my Lincoln MKX. I had to wait a couple of weeks to get in, but once the work was started, it was completed within two days. There is a reason this business is busy! There were a couple of minor issues after the fact (used motor). Randy stood by his work and was very accommodating. I can't convey enough, how happy I am with the service and quality of work performed. Randy's definitely earned my future business. Thank you!
I was told about Randy from a friend, I had recently moved into the area. I purchased a used SUV that came with a vehicle history report that did not indicate that the timing belt was replaced. I scheduled this service, Randy noticed it had been done and called me to let me know. It’s very nice to find a business that is honest. I noticed that he has a great business, now I know why.
I normally don’t write reviews but this one I had to so Ironically I was driving to the junk yard in hazleton to go pick up a couple parts for my truck when it started having trouble after a repair was done on it it needed to go to a repair shop for it to be reprogrammed after trying and calling a number of different places desperately trying to find out where I could get this done quickly as I needed the truck to drive home I was referred to Randy’s after calling Randy’s without hesitation was told to bring it in so he could look at it after arriving while seeing his parking lot backed up the the street he was out in minutes and before even finishing why I was there he was ready to help then long story short after coming back a second time within the hour do to an error of mine again right outside to help me he did his thing and before you know it was back on the road again it’s amazing how years could go by not even knowing of a place like Randy’s then one day you walk in for 5 minutes and it’s a place you wanna tell your friends and family about
We pulled into Randy’s close to closing on Friday. We were from out of town and kind of desperate to get a bearing fixed on our trailer. The guys could not have been nicer! Even though they had other projects, they got our trailer fixed and ready for pick up on Saturday. The bill/labor was beyond reasonable. Thank you so much- we appreciate your professionalism and honesty!
Very quick service, nice people and was very professional but I took my car there for a simple pulley and an oil change and it costed me $290... if I knew that I would’ve done the stuff myself for a quarter of the price...
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