What clients say about GIANNONE COMPANIES TOWING ENFORCEMENT in Collegeville (PA)
ow is this company in business with the amount of complaints filed against them? Any one who uses these towing services are vultures to consumers and better be ready to be reported themselves as as a business to consumer affairs. Terrible customer service, and their guidelines are actually present to make the process of restringing your car impossible. They also broke into my car upon having it less than 20 hours!!
THIS COMPANY is what gives the towing/repossession business the worst reps. They don’t like answering or returning phone calls, then when you do get someone on the phone, they’ll only discuss details of the vehicle through email only. Then, it takes twice as long for a response from that. They’ve made it damn near impossible to pick up a vehicle with there ridiculous demand of sending a pic of your ID 24-48 hours in advance, having to have an appointment & refusing to give the exact address of where said vehicle is being stored. The owner, he’s rude & belligerent, his version of reality is slightly warped & he threatens by screaming to see you in court but tries to play victim. Prices kept changing in comparison to what’s in the contract. Crooks
Truck broke down on the side of the road about 2 weeks, guy was there within 20/30 minutes and made it look easy getting my truck up and out. Truck broke down again the other day and they hauled it again for me no issues. Also their white tow truck looks nice as hell
Very unprofessional,
An idiot answered the phone saying I will charge you a fee each time you call for information about your car. It’s clear that they only want to hold the car so they can charge storage fees.
Scam artists. Angela has a wretched attitude and was ignorant, she tried to pretend to be an answering service.. We were told we are being charged an aggravation fee and to call back the next day. The next day when we called it was confirmed that they now have added TWO fees of $75 each and said they will add another each time we call. BBB and FTC need to investigate this business.
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