What clients say about Cascioli Towing & Pocono Junk Car in Brodheadsville (PA)
My car died in Stroudsburg while I was driving upstate. I found this scrap yard willing to take it, but I had to drive back home first to get the title. When I returned the next weekend with the title, I realized I’d forgotten the key. The one of their drivers agreed in writing to give me half the money upfront and the other half once he received the key.
By the time I got there, my car was already on his tow truck. He took it, no problem.
I mailed him the key and got delivery confirmation. Then I had to call and text him over and over for weeks. Every time, he said "later today" or "tomorrow." It took nearly two weeks to finally get paid.
On the last call, when he finally sent the money, he claimed there was a lien on my car—which is completely false. There’s no lien. He seemed to be using that as an excuse for why he couldn't do something with the car that he wanted to do. Then he sent only 195, not the 200 we agreed on.
Between the lies, the endless delays, and shorting me after I chased him down for weeks, I cannot recommend this place. Be very careful.
They are PHENOMENAL. I was in an accident with a rock bank during the terrible storm and by the grace of god a gentleman from this company was driving past and towed my car out. I could have been there for hours with the wait time but he helped me. They are so so so kind and if you need any help no matter the weather they’ll be there. Thank you guys so much?
Jason is an absolute gem! Highly recommend this company. Two weeks into towing cars and came to pick a vehicle up that was a struggle to move (and wouldn’t go into neutral) it needed to be on the bed and I already had one up top that could not be swapped. He got under the car with no hesitation and helped do mechanical work with tools we were lacking to get the job done! In fact, he even sent me and a new employee in training home with a tool (to keep) so we didn’t have to struggle in the future without it. Couldn’t be any more grateful with positive things to say about this company. Thank you!
Unfortunately we were in contact on Saturday, we were told we were on the schedule for Monday we never received a call to meey for the vehicle and the title, I then reached out Tuesday spoke to somebody was told they would try and fit in on the schedule for Tuesday again no courtesy call to let us know they wouldn't be around .I specifically told them it was at a job site and if they couldn't get it that was fine and I would make other arrangements.. there needs to be better communication for better Business experiences...
I do not recommend them, they took my completely empty garbage container, When I called him to complain, he was very angry, I tried to solve it by taking the trash to the container with my car and he threatened me with calling the police if I arrived with the trash.
Disgusting bottom feeding predatorial business, taking advantage of being on the State Police calling list, misinforming customers and then obscenely overcharging for storage. Will hold your car hostage and charge you for it, demanding cash or check, will not accept a credit card, and also takes advantage of the insurance companies. Horrible, horrible company, avoid at all costs, do not use them for anything, ever.
What excellent service. Came out to check out our car same day. Made the whole process so easy and stress free. Thank you to your team for helping us out. Gentleman who picked up car was kind courteous and showed concern for my daughter. Will recommend over and over.
Made the process simple and easy. Answered every question and never once ignored a call. HIGHLY recommend them and if needed I will be using them again in the future and I will recommend anyone looking for services to contact them as well!
Friendly service. They have picked up a few junk cars for me and for people I know with reasonable cash-for-cars prices. Also has a dumpster service with good rates. Will definitely use in the future.
The management was very helpful to me when I called and I didn't have to wait long to have my vehicle towed the driver was also very friendly and gave me good advice
Do not use these guys. They have terrible road rage. I saw them riding up the middle lane of route 22 trying to knock the car trying to pass him in the fast lane, I into the median. The car tried to pass them 3 times. Bad bad bad. So unprofessional. You could have hurt that woman.
They open a 9 am we when at 9 am nobody there we when back at 10 am still nobody at the office. But it was a driver at the yard and he help us a lot thanks very friendly guys at the yard
answered my call in the middle of the night against all odds and pressed on like a true american hero towing my POS car from the depths of the forest like gandalf himself he appeared swiftly and rescued me from the despair of evil #thewayitshouldbe
They advertise how they buy junk cars for cash. Made the call and his price was very good compared to most. They even provide free towing of the car while other places tried to charge me. Would highly recommend.
Had my car towed 6 miles to their yard and it sat there for less than 24 hours before I gave them my title. In their office they have a sign saying specifically that they charge for storage only after the first 24 hours. They charged us for two days of storage, despite what their office clearly states. After that they decided to tack on a few more fees which aren’t stated anywhere in their office where all the other charges are posted. All totaling over $400. According to their sign, however, it should have been $150 flat rate and $4 a mile for the 6 miles of towing, which is already very steep. I’m a local person who has been living in the area for the last 40 years and have yet to find a worse business than cascioli towing. Please never use cascioli towing they will fleece you.
I didn't need a tow, but called them when I blew a tire. Driver I think was drunk or something. A typical hick. I was paying attention to my phone and having a smoke. The dude replaced a tire that was totally FINE, I still had the flat on the front. I had to ask him if he was tweeking or something. He worked it all out, but I was horrified when I saw what he had done. Thinking about it now, I'm literally shaking and I'm triggered again.
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