Cole and his staff are very professional. A Very clean and organized Honest Shop. Shaffers is detail oriented and seem to care about their customer satisfaction.
This was the first time I used Shaffers. I had couple car issues. The owner seemed very knowledgable and explained to me what was wrong and how they would fix it. He fixed my car without a terribly long wait. I feel the price was reasonable considering it included an AC Compressor.
Way better pricing honest people doing great work i have a 2014 jeep patriot that another garage was gonna charge me over $3000 to fix but this amazing place only charged me $1203!
10/10 i will continue to come here for more work on my vehicle!
An honest garage that keeps an open line of communication going throughout your cars time there. I was kept notified throughout various steps of the repair as to what was happening and what would happen next. These guys are the real deal. Friendly, honest, trustworthy, and a good value. Will be recommending to anyone I know needing auto repairs done.
Have had all three of our vehicles here after we found Shaffers and every time the work has been done on or ahead of schedule and at or below the initial estimate. The last time I had work scheduled and then called to move it up a day. Signals got crossed and it was not ready when I stopped by after work to pick it up . . . their response was to pull it in and get it done before they closed and wait for me to come back to pay and pick it up. Any other place would have said sorry, come back tomorrow but Shaffers accommodated us and got it done which shows the true definition of customer focus in how they operate. I have recommended them to several coworkers who are now going to use them exclusively after receiving the same level of service as we have. The automotive repair business is challenging especially with the newer technology but Shaffers has the skills to get the work done and the attention to customers that will have them coming back.
Picked up my car for me after it let me sit at my mother's house due to ignition issues a few months back. They had it fixed and inspected in no time at all. Cole texted me a few days later to make sure everything was running okay. Great service, great people! Staff was very friendly when I went in for a different issue about a week ago. They had my radiator fan fixed in under 24 hours, which was a surprise with as many cars were there. 10/10 would recommend! I've never found a garage I was happy to bring my cars to until now. These guys are so trusting, I wouldn't go elsewhere.
Would not ever take a vehicle here, they are completely irresponsible and unprofessional. Damaged my dash. They should of paid to replace my dash, they gouged it and scratched it all up. The gouged wasn't fixed it just looks like melted plastic, put a ton of scratches all over glove box have to replace. Stuck scratches on panelling above glove box. Who ever did the inspection was totally irresponsible. It's like they have high schoolers working for them. They don't call when they tell you they are going to call.
We’ve been going to Shaffers for a couple years now and are so impressed with their professionalism, kindness, and expertise. It’s so great to have them in our area.
I've gotten my inspection done here for 2 years now and it's always a pleasure. I have bad anxiety and they never make me feel like I'm stupid. This year they noticed a wheel bearing needed changed even though it's not part of the inspection. I'm glad they look out for their customers! I appreciate and love this place. After we got the car we still heard a noise, they fit us in real quick. We dropped the car off the night before and got it the next day. It was a simple fix and cost us nothing. It was a good peace of mind!
The guys down at Shaffers did a great job with the work I needed done, were honest about what was wrong with my car what had to be fixed right away and what could wait and even came in a little under the estimate. The car is running great now, thanks guys.
My wife and I broke down 4 hours from home on 1/2 and had to stay overnight in Mifflinville. I called Shaffer's and Cole was ready, willing, and able to help. He towed our vehicle that night from a hotel parking lot and worked on it for several hours the next day trying to find what was wrong. Oddly enough, after all diagnostic testing was completed, he could not find what was wrong and the vehicle was running perfectly. He could've easily charged us quite a bit and told us numerous things were wrong and replaced things; however, he was completely honest and reasonable. He even checked on us the next morning to make sure we made it home and the vehicle was still running as it should. I highly recommend Shaffer's.
This man literally saved my life and my job. He was the only garage open that was willing to help me get my car back on the road so I can make it for work tomorrow in Ohio. I highly recommend the shop this man is amazing
These guys are GREAT! They are some of the nicest mechanics we've met in a while, they work quickly, and they are very affordable -- way more affordable than some of the mainstream mechanics. We will be back!
The owner, Cole Shaffer at Shaffer Automotive is a genuine professional and does professional work. He always is on point with his diagnosis and is honest with his communication.
That’s why Shaffer Automotive in Berwick receives a 5 Star rating from us because they are Reliable, Dependable, Professional, Reasonable, and Courteous at all times.
Needed service immediately! Shaffers Automotive got me in and repaired within the same day. Professional, quality work and timely. I would recommend them to anyone for automotive repairs.
I was having issues with an older car and couldn’t figure out what was going on. I called and had my car picked up within an hour and Cole had her back on the road in no time. Great price and great customer service.
When my car needed immediate attention, Cole got me in right away. They did a great job with my car maintenance and the cost was extremely reasonable. I would definitely recommend them!
From the first call, I dealt with Cole. Extremely professional. This business Rocks with professionals. Made an appointment for 10 AM. I pulled into parking lot at 9 AM. Then went inside. Cole greeted me at the door. I saw they were busy. Cars in every nasty and the place is neat and orderly. I want to mention. Get there early and have a meal at Morriens screws the street. Awesome place with awesome food.
I stayed there 45 minutes. I saw my car was in the shop. I walked back over to the Shop and Cole said all the work was done and the Mechanic was test driving it. Three were very honest and did not just add services. He did as he said, and only replaced what was needed. Great job. On time. Well below any other shop I found in the area.
Go there. They can be trusted.
I was traveling from NY and my car broke down on the highway on a Saturday evening. Cole was able to look at my car in a Sunday and provide me a work around to drive my car home. In a situation where I could have been taken advantage of, he was fair and honest and I appreciated it so much.
I was traveling home from a trip to Pittsburgh on a Sunday afternoon and nearly broke down on the interstate. I called Shaffer's (around closing time) and they took my car in without hesitation. They diagnosed the issue and guided me on how to get home safely. A big thank you to Shaffer's Auto!!!!!
Decent guy. Helped out a woman with a tire she bought from me, worked late to get it done. I got the tire off the car, took her, the tire she bought from me, her flat on the rim over to him. Installed the new tire and wheel back on her car so she could get home to her kids. Two good deeds to help someone in need.
Mr. Shaffer didn't know the good deed he was doing helping her out.
We were from out of the area heading to Wilkes Barre. Car overheated. Belt broke. Were towed to Shaffers. Cole and his guys repaired the car, water pump, but it didn't seem right to him. He ended up having to change the dampener pulley. The car is 30 years old but he found the parts. Back to it's old self running wise. Excellent place and really good prices.
Cole definitely knows what he is doing. This is twice now we had to have work done. He doesn't take advantage of people. Fair prices. Good quality work..and professional.
Cole is amazing. We were stranded and from out of town. He took care of is ON A SUNDAY!! He didn’t price gouge AND was thorough!
If we lived here he’d be our go to shop. Period!
Efficient, fast, friendly repair with fair prices. And works on Mercedes Sprinter vans. Van lifers this is where you want to come for repair if you’re on the road and need help. Cole is a great mechanic! Thank you!!!!
He stayed open extra late so that I could get towed there and helped me fix my tire so that I could continue my drive. Chill guy, good price, very helpful and informative. If I ever have car trouble around there again, this is where I’m going.
Website
