What clients say about Sibanye-Stillwater Reldan in Fairless Hills (PA)
Arrived in time and because of some truck broke down on their property and blocked the way, they moved the appt for 12PM NEXT day, did they take early or at least in time??? NO!!! dock after 2 hrs of waiting and then 2 hrs to get empty.
STAY AWAY.
SHITTY PLACE TO DELIVER THE LOAD.Came here at exactly 8a.m. Now it’s 11:05 a.m. waiting on door to be called. 3 trucks came after me and get called before me to get in. Asked guard but he said he is helpless because they calling from inside the building and he just following the words from inside management. WOULD LOVE TO GIVE ZEROOOOO STAR IF HAS OPTION. UNFORTUNATELY NOT
Now I came here and never again...For $1000 they harass me all day...Never procedures, like I came to NASA...So I need to take the LOD today...They don't care, I'm disgusted...
Joel, the security guard at night shift is an awesome guy. I came here after closing hours just to drop 1 skid. And he helped me to unload. Unloading got done in 5 mins. I request company to give him increments. Pedro,
Shipper is nice as well. Very patient guy.
Very narrow and slow unloading. Docks are blind side, it’s butter to back in from the gate,however you can make a U turn. If you want to do so, stay on your far left close to the containers and pull straight up to the dock 17 and make a U with caution. Have a good luck
securities are doing way too much to waste drivers time. I spent 4 hours dealing with securities and only 10 minutes to get 3 pallets unloaded. I was very close to missing my next pick up. They have 3 securities and only 2 docks available to get unloaded; waste of payrolls. Overnight parking limited to about 6-8 trucks
Stop at stop sign, guard will take your information and will come back to tell you which door to back in to, it is wise to start backing up from the gate because their yard is tight and is like a kids playground stuff is everywhere, would not recommend blind side with a sleeper, decent timing for unloading
You have to reverse through the gate. Otherwise blindside tight parking between trailers. Once parked about 1-2 hrs unloading. Couple of truck in line at 7 am
40.1743378, -74.7562471 - Check-In right here first. Prepare your ID (DL), company name and truck/trailer number; Then they’ll give u 3-digits number from the gate (***#) and u can go inside. Park your truck on a stop sign when u get to the Reldan and wait until the security guard will come to u and take all information what he need to let u inside loading/off loading docks.
If this is your first time visiting this facility, I'd highly suggest that you get specific directions! YOUR GPS WON'T ROUTE YOU TO THE CORRECT ENTRANCE!
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