What clients say about Burns Auto Group in Fairless Hills (PA)
We had a very busy day scheduled for our trip to Burns Auto Group. They were pleasant to work with and everyone was very nice. We were there to purchase a bucket truck for our company.
Someone even washed my car while we were doing all the paperwork!
Dan was super and even drove us to the notary for some paperwork we needed notarized for our finance lender.
I had a great experience working with Dan at Burns Auto Group. He was prompt, knowledgeable, and always quick to answer any questions I had throughout the process. Buying a commercial truck can be stressful, but Dan made the entire experience painless and straightforward. He stayed on top of communication and made sure everything went smoothly from start to finish. I highly recommend asking for Dan if you’re in the market for a commercial vehicle.
Excellent experience from the first phone call and the buying process. Great business and very down to earth group. CJ and TJ were awesome to work with. Look forward to doing business again
My Fiance’ and I have been looking for a tahoe for a while now. Cj and his guys were absolutely fantastic made our process nice smooth and easy i dont care if you live in California it would definitely make the trip wile to come purchase from them. Thank you gentlemen again.
Terry was amazing!!!! He was very helpful and patient with us as we figured out the whole insurance policy situation. His coworkers are great as well. All around great service 10/10
Great Experience at Burns Auto Group. This is the way customers should be treated. Professional, friendly and fair!! I’m a first time customer but it won’t be my last visit to Burns. Paul Jr. and Paul Burns Sr went out of their way to make the experience fast and easy.
CJ and tj at Burns auto was a pleasure to work with. He was very accommodative and I never felt the pressure of a regular car salesmen. If you are looking for a quality vehicle, I would highly recommend stopping in at Burns auto and talking with CJ!
Bought a 2015 freightliner bucket truck, oil pan was leaking oil from it being rusted through. They sent me a check to fix that which was nice. Then I noticed a hydralic leak from the one valve body. Then checked fluid and it was almost totally empty so it had been leaking for awhile: this was like my 4th job with it so it had been going on awhile. Cost me $1000 to fix. Chased them around for weeks seeing if they’d cover the parts at least which was $600. Got sick of the run around. Was told that the sales guy needed to check with his boss and how he was still going back and fourth with the controller of the money. After almost a month of dicking with them I’m over it. Won’t be doing business there again. I paid absolute top dollar for what the truck should’ve been priced at and expected better. Coolant was 8 quarts low, brake fluid was low. Not impressed in the slightest.
Even though I did not end up purchasing the bucket truck due to my own financing circumstances, Steve and the entire team at Burns Auto Group went above and beyond throughout the process. They were upfront, patient, and professional from start to finish, and they promptly returned my deposit exactly as promised. There was zero pressure and complete transparency, which says a lot about how they do business. I would absolutely work with Steve and Burns Auto Group again and highly recommend them.
It was a pleasure to buy a truck from this establishment. The price was great, and so was the truck. They held a dump truck for me for a couple of weeks with no questions asked, until I could get there and purchase it. I really appreciate Terry, who waited late for us in the night to buy the truck and get the deal done before the new year.
Everyone over at Burns was very helpful, especially CJ, who worked hard to everything through financing as smooth as possible. I would definitely go back and recommend them in the future.
Totally happy with my New Truck. I Purchased my New F150 at Burns and was confident in the truck I was buying since they had well over 50+ trucks in the lot.
Being straight up they didn’t budge on price at all which was hoping for but all in all, it was fair price compared to others in the market.
I would 100% buy another veg from them in the future.
S/O to CJ & TJ for helping get the deal done.
I do not recommend ever getting your vehicle serviced at this place. I needed a simple radiator swap and chose to go to them after being recommended by the dealer from which I purchased my car from. These people replaced 2 coil packs a battery and a radiator every single piece they replaced in my car has failed in less then 2 years. They only offered me a 1 year warranty as well (I suspect I know why). The coil packs that were replaced had a catastrophic failure breaking in half within my engine. The battery they put in my car dies when it gets cold. The radiator had a massive crack where the metal meets the plastic and started as a slow leak into a full blown stream of coolant. I was charged $1200 for this job and they gave me my car back with flat tires. Scam artist who over charge and source inadequate parts in hopes that you return to keep their money flowing! I ordered a radiator for $77 with a 3 year warranty and did the work myself. Avoid these terrible mechanics
Super efficient guys. Steve was very welcoming and answered all my questions and concerns. Terry was terrific. Very nice and very helpful. I was so surprised to see him jump on to the back of the truck to help me measure its height. Thank you so much guys! I recommend Burns Auto to everyone.
⭐️⭐️⭐️⭐️⭐️
I had a good experience at Burns Auto Group in Fairless Hills, PA. From the moment I arrived, CJ delivered A+ customer service — 💯🔥
The inventory was impressive, the pricing was fair, and the entire buying process was faster and smoother than any dealership I’ve worked with in Bucks County. 🛻✨
If you’re looking for a fair price anywhere near Fairless Hills, Morrisville, Levittown, or the surrounding Philadelphia suburbs, CJ and the team at Burns Auto Sales are the ones to trust. 🌟
#Fuso #Mitsubishi #Sun’s-Origin #Fusang
Drove an hr to meet this young guy so he can sell me a truck ! Even though he is new to the sales team he handled everything very well and very professional! Spoke like a true gentleman and new everything i needed to know about the truck that i came to look at ! Thank u Dan I believe u will go far in this business ! Rest of the team were great no bs sales pitches they seem like a family and worked well together! So thank u burns auto group ! Truck drove awesome and already got some thumbs up at the gas station !
We had been searching for several months and Burns dealership truly stood out as the best place to purchase our next vehicle. Brian, you were awesome...thank you for making the experience smooth and enjoyable!
I had a great experience with Brian at Burns Auto Group.
The entire process from start to finish was smooth with great customer service and straight to the point!
I would definitely recommend Burns if ever in the market for a new or preowned motor vehicle.
I appreciate everything guys!
Have purchased several trucks from them in the past, so I needed a newer truck to replace my over mileage truck that was on its last leg. Visited their website and seen a few that were reasonably priced. Went to look at them and was able to walk around several trucks without being stalked by a sales person. Started walking to the office and met with CJ. Ask him about the trucks that I was looking at and he gave me professional answers.
No pressure from him. I said that I would return the following day to give him a decision. The following day I returned and test drove the truck that I liked. I decided that night to go ahead with the purchase.
No pressure from him. He said do the online credit paperwork to be pre approved. Had an answer that evening and the following day which was his day off he went into work and had all the paperwork ready. In and out. That easy!!
Thanks to CJ and the entire Burns staff for making this possible!! If I could rate it higher I would. Thanks again n
by a sales person
I recently bought a 2021 Ford F-550 cable placer from Burns and had a great experience. CJ was the one who helped me with the purchase, very professional, friendly, and easy to work with. Everything went smoothly and I’m really happy with both the equipment and the service. Thanks CJ and the Burns team!
Terry and TJ were great in helping me out on the hot days I came in to buy a truck ram. I have had some great and fun experiences buying trucks here really do. Preciate your bussiness!
Bought a truck from them. According to my research it was priced very well and they serviced it well in preparation for sale addressing safety and wear items such as new tires oil changes etc. offered me trade in comparable to other dealerships. Made the paperwork very easy.
Update: the truck I purchased experienced an age related malfunction soon after purchase and without hesitation Burns went above and beyond to correct it. Would happily purchase from them again
100% RECOMMENDED
Most professional dealer I have visited! They are very transparent about everything. No shady tactics, no haggling. Just sticker price and taxes with optional warranties. Terry helped us out and got us the vehicle we wanted, on MEMORIAL DAY! If you want transparent, excellent service, you’ve come to the right spot
I had a great experience buying my truck from Burns Auto Group today, and I want to give a big shoutout to CJ for making it happen. He was professional, honest, and made the entire process smooth from start to finish. He answered all my questions clearly and never made me feel pressured. I really appreciated his patience and straightforward approach! It made the whole experience feel easy and stress-free. If you’re in the market for a vehicle, I definitely recommend asking for CJ. Thanks again!
These guys did great. Flew in from MN, truck was exactly what was advertised. CJ had all the paperwork ready to go. He even helped me line up delivery. Truck was delivered before I made it home.
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