Terrible scam company they sold us a truck with blown motor. They represented it was a great truck and the motor was rebuilt. They even installed dual wetline kit. We looked over truck and drove it. Seemed fine at the time, within a few thousand miles started loosing oil pressure and shutting down. Took it back to hunter where they told me the motor was blown and needed replaced, now we are stuck making payments on truck we cannot drive and paying someone else to haul equipment, absolute nightmare.
Must say that DJ Johnson went above and beyond on my truck constantly going back and forth with my company and peterbilt warranty department. Cole did a great job getting the repairs done in timely manner and getting me back on the road. Hunter peterbilt is fantastic at what they do and I would highly recommend them
Worked hand in hand with this place since I've started my business. They'll put put the time in finding you what you need, just bring them the information. They constantly fulfill my most difficult requests.
If I could give more stars, I would. My company owned 2023 Peterbilt 579 threw a water pump. It had to
be towed in and Hunter fixed everything that was wrong in a timely manner. Even software updates that weren't discussed in the writeup, but nonetheless, still needed to be done. The service department people were very polite and courteous. They contacted me when the repairs were completed and I was on my merry way. If I'm in the area and need repairs, I will make this place my go-to when the time comes. Keep up the good work. Good shops are very hard to find nowadays.
In what should have been an awful truck buying experience, Brandon completely turned it into a 5 star interaction. A truck that was supposed to be transferred to Hunter Butler was "sold" after I had everything approved. I was down a few trucks and needed another one asap. Brandon worked to find me a similar truck and even went above and beyond to get the price as close as he could. He came in late to sign papers so I would have the truck for the next day of work. The truck unfortunately ended up back at Hunters almost immediately for a few reasons and the shop quickly got it in and repaired. Brandon kept me informed and made sure I was helped. I will 100% make Brandon and Hunter Butler my first stop when purchasing another truck.
I needed some work done to my 389. I am from the west coast so a long way from home. They got me right in and had my dpf cleaned and replaced a clutch switch. I was very happy with this dealership!
I had a Saturday morning "check engine light" and reached out to Mike in the service department at Hunter Truck Peterbilt in Butler. He quickly responded to get me into the shop. He got Pat Sr to jump on the job, diagnose my issue, and went to work. They had me up and running in a very short time, with confidence that I was ready to roll!!!!
Thanks so much, Mike and Pat, for putting such a priority on my truck and taking care to get me running and saving my engine!!! These guys are the BEST!!!!! Thanks so much!!!!
Hey, Jeremy, they should be commended and rewarded!!!
Mike in service is my go to guy, he kept us updated daily on the progress of our tractor. He got it back in service in time for our start up. The only thing that I couldn't give the 5th star for was the waiting for a part. I also have to thank DJ in service on the afternoon shift for putting up with my phone calls. AND can't forget Basil in parts, super knowledgeable. Hunter's Peterbilt is definitely our GO TO dealership for keeping our Cliffs tractors moving.
Called and asked for parts and got quoted marked up prices hundreds of dollars more than what the manufacturer and other auto parts/service centers charge.
I would highly recommend choosing Hunter Truck for purchasing vehicles for your fleet. What separates them from the rest they are very responsive and on the ball. My salesman Brandon Knock has been great to deal with from the beginning with answering the phone every-time I call and getting back to me promptly with all my needs or questions. There was an issue with the one hose in the truck and he and the mechanic fixed it to make sure I was able to take it home the same day. He even got me the measurements for the doors so I can get my graphics started for the truck while I was waiting the title to come in. Nicki Toma in the financing department is who I’ve been dealing with and she has been very responsive and went above and beyond to answer all of my questions that I needed. All together I am very happy of the service and professionalism of Hunter Truck Sales. These two individuals make your company look very good will continue your business to succeed to the next level with their performance.
Brandon was is a top notch saleman... his RFN gene and up front honesty is commendable. We came from a far and we are not disappointed. Thank you for making it easy and candid.
Very nice people and very fast service. They fixed my Inter cooler hose and abs sensor in less than 30 mins. Thank you Chris at services counter. Goood ppl good vibes
Was broke down about 8 miles away. Called them about getting an air leaf drive spring replaced. I was told second shift could do it, and too bring it in. Showed up at 9 am got right in and right out. I know it doesn't always work that way based on shop workload. But the shop Forman and mechanic that performed the spring replacement we're great. Great people, above and beyond service. Thanks fellas🤙
Every time we bring one of our trucks in here they quote us a price to fix the problem , then when we go to pick it up the final price is always hundreds if not thousands more.
And if that's not bad enough we usually have to bring the truck back 3 more times after that to fix what they already fixed !!! Service manager refuses to return my repeated attempts to address this and speak with me , customer service is horrible. I love our internationals but unfortunately we are buying a different brand because of the horrible service this shop displays. Seriously considering a consumer complaint and legal action.
International should be ashamed of themselves. Hunters crew does the best they can for the customer but are held back by international. Our peterbilt is a great truck but our international trucks are terrible
Was told to come in on Friday to get some diagnostic work and parts ordered. Come the Friday in question no available time for repairs until 7/18-19. So another appointment was set for 7/21. Here we are Monday morning and the diagnostics can’t be done as scheduled. Thais is the lease professional place I’ve dealt with in 20 years of driving a commercial vehicle.
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