What clients say about Hovis Auto & Truck Supply, Inc. in Butler Township (PA)
Called on a Saturday and they didn't have the part in stock so they ordered it first thing Monday morning. It was in the store by Tuesday. When I went to pick up the new part I had taken the old one with me for the core charge. There was to be a refund of $27 but they had to run the charge first for the new part and then process the refund. They accidentally charged me the $27 instead of refunding it (this was on Tuesday it is now Thursday). The gentleman that I was working with called my husband to let him know they accidentally charged the $27 instead of refunding it and to come back in and they will take care of it. Will order our parts through here now just because of their honesty and integrity, they could have very easily just kept that money and never said a word.
Went there three times this month and all three times I left with buying my parts waited 15 minutes and not one employee said a word to me save yourself some time stress and money and go somewhere else you have been warned
They had a rebuild kit for my carburetor and a float in stock, and for a cheaper price than I could find on the internet. They even sell auto paint and those hard to find electrical connectors. I will check there first for all my parts from now on. The lady behind the desk is helpful and knowledgeable, I wish all parts stores were like this one.
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