Brakes, water pump and belt, lots of work but very reasonable price and good quality work each time. I always know I will get an honest estimate. they usually tell me what is not needed instead of inflating things.
They got my starter installed within hours when other shops in the area told me it would be at least a week. Very reasonable price. This will be my new go to mechanic. Beyond 5 stars.
We have taken our vehicles to Bruce and Kim for many years. Their business is honest and trustworthy, and they always do business the right way. Great job.
If you want poor customer service this is the place to go. Talking with the receptionist was nothing short of rude. I had my vehicle towed to middle branch auto because of a low charged battery and bad starter. The battery light had been on for a couple of years due to a computer issue per another mechanics diagnosis. When asked about the battery light I told the receptionist not to worry about it as it was a separate issue. They replaced the starter and I received a new battery which worked fine. When I picked up my truck 3 new lights were on, 1) ABS 2) parking brake 3) traction control. When I called and explained that these warning lights were new I was met with resistance. The receptionist argued with every point I previously made and stated that the light was on when they received it, in other words calling me a lier. She also disputed what the other mechanics diagnosis was wrong and said the repair would be $400-$500. I was furious. I picked up my truck and there was never an apology for any misunderstanding or how things were even communicated. This was an awful experience and I was happy to take my business elsewhere!
My experience with Middlebranch Auto was nothing but positive. They fixed my car in less than 1 day (and there was a lot to fix on it). The car now runs very smoothly. Prices are very honest. They also fixed the driver seat without me having asked (thank you!).
Kim the office employee, is very nice and kind, and I really appreciate doing business with them.
Highly recommended!
I have taken my car back twice already because they supposedly fixed the problem I was having getting my car started. They said they had to replace the fuse box but supposedly rewired it instead. It still doesn’t start right. Not sure that the fuse box was even bad. The car is a 2014 and the fuse box went bad? Highly unlikely. I’m out almost $600! Won’t deal with them ever again!
This place is an oddity. They tell you what's wrong,give you a price,and do the work RIGHT. I've taken 3 different vehicles to them for everything from brake lines to transmission to busted CV joint and not once did I have to return for issues with the work done. Not only has the price NEVER gone up after work was done but one time it was actually LOWER than what I was first told.
Kim and Bruce are amazing and truly great people! I have been using them for 7 years and do not trust anybody else with repairs on my car! Mom and pop pricing with dealership garage attention to detail.
Great work and always honest. Prices are a little steep, but you're paying for quality work. We have tried other places, but always end up coming back.
These guys always know what they're talking about and do great work. They don't seem to oversell and are happy to explain what you can wait on if you're trying to save money. I have to drive further now to get there but I've tried other places and always came back. Quality work at reasonable prices!
My family owns this business its a very well respected and locally operated by good honest people. Its well known and one of the most popular automachanic shops around in the canton area they do outstanding wrk there and no complaints
831 Market Ave N Suite 215, Canton, OHGarbage collection service
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