This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent reviews in Canton, OH, Federated Auto Parts scores 91/100: customers repeatedly praise helpful, knowledgeable counter staff, fair-to-excellent pricing, and solid inventory—often in stock or sourced quickly. Service feels personable and professional. Strengths: value, advice, availability. Common knocks: a denied warranty return and multiple complaints about delivery-driver conduct (speeding, blocking EV chargers). Little noted about wait times or store organization. Overall sentiment: very positive with a few customer-service gaps.
This driver went out of his way to block a busy EV charging site. There were many parking spots closer to the gas station entrance and he decided it was better to block chargers.
You need to tell your part drivers to slow the hell down in those little Nissan kick cars. They’re always pulling out too fast or not even looking right there at the train tracks where the driveway meets your building. This has happened 4 times already. The next time it’s gonna be bumper cars for me. Absolutely no reason for any damn employee of yours to be flying and pulling out the way they do! ???????????
I’ve purchased all my parts at this location for many years but I will no longer do business here. In the past I had a part that needed returned and they took the time to look it up and replace it without a receipt but my mechanic took a starter back yesterday on my behalf and they refused to honor the warranty. I took my business elsewhere and hope it was worth losing an entire family’s business.
5560 Keiffer Ave SW, Canton, OHUsed auto parts store
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